6/10 Okay
Caroline Virginia
Traveled with group, Traveled with partner
Mar 11, 2025
I was pleasantly surprised at the size of our rooms and the cleanliness. I enjoyed that the hot tub was warm and open 365 days a year, however the hours are limited. It was difficult to get in touch with housekeeping and the front desk to ask for things. I got a text upon check-in stating I can text the front desk for requests but I never got a follow up. The front desk took a really long time to answer the phone (20 rings). I enjoyed the amenities such as the carousel bar and the coffee bar in the lobby. I was disappointed there wasn’t a coffee maker in the room, but I likened that there was a mini-fridge. The location is right off of Freemont so ask for a room in the south tower if you want a little peace and quiet. Overall, I’d say the plaza is a good budget friendly hotel!
Caroline Virginia
Stayed 4 nights in Mar 2025