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Sercotel Hotel Parque

3.0 star property

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View from property
Classic Triple Room | Minibar, in-room safe, desk, blackout drapes
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Laundry

Explore the area

Map
Gran Canaria Calle Muelle Las Palmas, 2, Las Palmas de Gran Canaria, Gran Canaria, 35003
  • San Telmo Park
    ‪1 min walk‬
  • Calle Triana
    ‪3 min walk‬
  • Plaza La Feria
    ‪7 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪35 min drive‬

Room options

View all photos for Classic Single Room

Minibar, in-room safe, desk, blackout drapes

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, desk, blackout drapes

Classic Triple Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout drapes

Classic Room

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Classic Room, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 2
  • 1 Double Bed

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  • Pool
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4.1 out of 5, Very Good, (560)
The price is $131
per night
$140 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Sercotel Hotel Parque

3-star Las Palmas de Gran Canaria hotel steps from San Telmo Park
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and dry cleaning.
Sercotel Hotel Parque offers 102 air-conditioned accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance.

Sercotel Hotel Parque has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Sercotel Hotel Parque has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day); reservations required
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between July 1 and July 14.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Nearby parking fee: EUR 10 per day (984 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Parque Las Palmas de Gran Canaria
Hotel Parque
Parque Las Palmas de Gran Canaria
Hotel Parque Gran Canaria/Las Palmas De Gran Canaria
Hotel Parque
Sercotel Hotel Parque Hotel
Sercotel Hotel Parque Las Palmas de Gran Canaria
Sercotel Hotel Parque Hotel Las Palmas de Gran Canaria

Sercotel Hotel Parque Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 169 out of 276 reviews
Rating 8 - Good. 91 out of 276 reviews
Rating 6 - Okay. 11 out of 276 reviews
Rating 4 - Poor. 3 out of 276 reviews
Rating 2 - Terrible. 2 out of 276 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

pascual

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk receptionist,Ely , is super helpful , pleasant altitude & very attentive! She help us with places to see & eat ! She’s an asset to the hotel Location is close to all
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, but service in their terraza restaurant was very poor. Twice we tried to go there. Waited 5 to 10 minutes, could hear staff joking in the back, but no one came to greet us or give a menu. Too bad, nice looking but we walked out 2 times
Stayed 3 nights in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Restaurant was closed during our stay and we were not aware at time of booking. Seems it’s closed every weekend!! Receptionist on check in was not very helpful Asked for kettle and cups and told to look in room first then was only given kettle -asked for ice for room and told to go to supermarket. Elizabeth who was on later got cups and ice for us. Back there next week. Will wait and see but nice location
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking place is not available.
Stayed 2 nights in Nov 2024

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant not open weekends
Stayed 7 nights in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay as normal
Stayed 14 nights in Jul 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Centric and decent
Stayed 2 nights in Jun 2024

10/10 Excellent

Alison

Stayed 2 nights in Apr 2024

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location helpful staff nice and clean.
Stayed 6 nights in Mar 2024

2/10 Terrible

Stephen

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Paid for suite for TV in both rooms, TV in bedroom did not work all week, staff unable or willing to do anything about it, TV in room did not work for first 4 days of the 7
Stayed 7 nights in Mar 2024

10/10 Excellent

IRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Mar 2024

10/10 Excellent

IRINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. The only things that we’d like to address is that Expedia recommends that the check in at 1:00 pm and it is actually 2:00 pm. It would be helpful to get the correct information.
Stayed 1 night in Mar 2024

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a wonderful position for exploring the old town and for an opera performance at the Perez Galdos Theatre. As a bonus, from our balcony we also saw the end of the last procession of Carnival 2024! The bus station is just across the way and there are shops and cafes within easy walking distance. It is a simply-furnished city hotel, with modern fittings and friendly, helpful staff. There are noisy roads nearby, but tne soundproofing is good. The breakfast is not lavish, but good quality and well worth the extra charge!
Stayed 5 nights in Feb 2024

8/10 Good

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 2 nights in Feb 2024

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for us
Stayed 2 nights in Jan 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful; very clean and modern. Very convenient location to everything
Stayed 2 nights in Nov 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location--loved the ability to catch a bus to tour the city and so easy to walk places as well, especially old town
Stayed 1 night in Nov 2023

8/10 Good

kenneth, lurgan

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great hotel but had to use a local parking 🅿️ when I was booking this hotel it has its own private parking and to walking a long distance
Stayed 1 night in Oct 2023

10/10 Excellent

RUBEN

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Staff & service
Not bad value, but not an outstanding hotel
The advantages of booking here are that the hotel is reasonably priced and if you want to be near Las Palmas it's not in a bad location. It's actually right next to the santelmo bus stop so if you don't feel like paying for a taxi that's a plus. The staff are very friendly and helpful, and the breakfast was great. On the downside my room was not exceptionally clean with stray hairs and dust found in certain places. The exterior of the building is quite dated and the air conditioning unit in my particular room was rather noisy. Also it's at a busy intersection so it's not uncommon to hear traffic from the street even if you're on the 4th floor. For 80 dollars a night it's not a bad choice but there are certainly better options.
Stayed 2 nights in Jul 2023

10/10 Excellent

amaury

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente staff
Stayed 4 nights in May 2023

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel parque,las palmas
It was very convenient, adjacent to the san telmo bus station. Very clean and tidy. The reception staff were excellent and knowledgeable.
Stayed 3 nights in May 2023