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Sheraton Cebu Mactan Resort

4.0 star property

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Photo gallery for Sheraton Cebu Mactan Resort

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Lobby
Bar (on property)
Presidential Suite, 1 King Bed, Balcony | 1 bedroom, iron/ironing board, bed sheets
Presidential Suite, 1 King Bed, Balcony | Living room | 50-inch LED TV with cable channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
Punta Engano Road, Mactan Island, Lapu-Lapu, Central Visayas, 6015
  • Magellan Monument
    ‪5 min drive‬
  • Jpark Island Waterpark
    ‪10 min drive‬
  • Cebu Yacht Club
    ‪12 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Double Beds, Courtyard View

Room, 2 Double Beds, Courtyard View | 1 bedroom, iron/ironing board, bed sheets

Room, 2 Double Beds, Courtyard View

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony) | 1 bedroom, iron/ironing board, bed sheets

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • Ocean view
  • 1033 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony

Presidential Suite, 1 King Bed, Balcony | 1 bedroom, iron/ironing board, bed sheets

Presidential Suite, 1 King Bed, Balcony

  • Ocean view
  • 2647 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View | 1 bedroom, iron/ironing board, bed sheets

Room, 1 King Bed, Courtyard View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Room, 1 King Bed, Non Smoking, Ocean View (Balcony) | 1 bedroom, iron/ironing board, bed sheets

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • Ocean view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony) | 1 bedroom, iron/ironing board, bed sheets

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • Ocean view
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Balcony, Ocean View

Executive Suite, 1 King Bed, Balcony, Ocean View | 1 bedroom, iron/ironing board, bed sheets

Executive Suite, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 1582 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Balcony, Ocean View

Honeymoon Suite, 1 King Bed, Balcony, Ocean View | 1 bedroom, iron/ironing board, bed sheets

Honeymoon Suite, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 968 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Cebu Mactan Resort

4-star hotel in Punta Engaño
Catch some rays at the beach or spend the day relaxing at Sheraton Cebu Mactan Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of bedsheets is available on request.
Sheraton Cebu Mactan Resort offers 261 accommodations with slippers and hair dryers. 50-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
In addition to a full-service spa, Sheraton Cebu Mactan Resort features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

8 meeting rooms are available. This beach hotel also offers gift shops/newsstands, a garden, and laundry facilities. Complimentary self parking is available on site.

Sheraton Cebu Mactan Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Sheraton Cebu Mactan Resort has 2 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, Filipino, Italian, Korean, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 2,000 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • Snorkeling
  • Water sports equipment

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 11 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • 24-hour room service

More

  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 2000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Sheraton Cebu Mactan Lapu Lapu
Sheraton Cebu Mactan Resort Hotel
Sheraton Cebu Mactan Resort Lapu-Lapu
Sheraton Cebu Mactan Resort Hotel Lapu-Lapu

Sheraton Cebu Mactan Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 204 out of 283 reviews
Rating 8 - Good. 46 out of 283 reviews
Rating 6 - Okay. 24 out of 283 reviews
Rating 4 - Poor. 2 out of 283 reviews
Rating 2 - Terrible. 7 out of 283 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort

Nice resort hotel. Not many other amenities in the area, so be prepared to take a taxi for off-resort meals and entertainment. Rooms are spacious and modern. Breakfast and other meals were excellent (range and quality). Pool is a little small, but you have the option of swimming in the sea. Hotel rents out snorkeling gear and overshoes. Staff attitude excellent: really good customer service.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Getaway

Staff is UNMATCHED and superb. Hotel sits right on the beach with 2 pools. There are plenty of beach chairs by the pool and on the beach. We only walked on the beach because it was just too hot to sit out there. Breakfast buffet had everything, Asian and western. There are plenty of activities to do on the resort. We saw people snorkeling, doing yoga, playing volleyball, etc. They have 24-hrs room service, which was great because we checked into our hotel about 10pm so was able to order food also. Our room was spacious with partial ocean view, which I paid for full ocean view. We were in Tower C, the next building blocked out the right side of the ocean view. The rug and end of bed chair had stains and the rug had a "lift" that me and my husband constantly tripped over. It was annoying. The hotel is far from the city. We had to get a Grab to go outside the resort and get food. The hotel is very nice but the surrounding areas are not, which is beyond the hotel's control. This is also the first hotel that I have ever been in that has TSA xray machine with walk through metal detectors. Good to know that the staff cares about our safety. The whole city has tons of security. Would I stay here again? Yes I would.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was not only a beautiful property, but the customer service they went above and beyond. So what really sealed the deal for me was I had a very early early excursion, and when I checked in, I told her that because she was saying that I didn't get the breakfast and I said well, I won't be here to eat breakfast. She could've left it at that, but she asked me if I wanted breakfast to go deliver it to my hotel room so I could take it with me on my tour i said, wow, thank you so much. So at 3:15 in the morning, they delivered fresh, cooked breakfast of hash Browns. Eggs and bacon, which were very tasty pipin' hot. 2 things of yogurt, a few bottles of water and oranges, all for me to take with me so that I could have breakfast now. That's customer service, cuz. She could've just kept quiet and didn't even mention. That I could get a breakfast pack to go. So thank you. I will definitely be back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Staff & service, amenities, property conditions & facilities
Very relaxing. I really enjoyed the SPA treatment. Room was also perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I slept in, fell the person that I was there needs more protective rugs, or carpets on the slick prices. There’s nowhere to have no marble looking tile and then it rains and it’s wet and then it’s slippery. Very slippery.
Stayed 5 nights in Feb 2025

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

NOVIE

Stayed 1 night in Feb 2025

10/10 Excellent

Michael, St. Helens

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. The staff were kind and courteous.
Stayed 3 nights in Feb 2025

10/10 Excellent

Delfino

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Feb 2025

6/10 Okay

Jason W

Traveled with family
Liked: Staff & service
So it was nice the beach was cool but there was mold on the curtains and literally mushrooms growing from the ceiling. They took a huge deposit yet acted like the Gestapo over a Pepsi chasing me down the hallway to sign like you know my room number. The buffet was expensive and not good The drinks were five times a normal sale price. Just don’t expect a American quality hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Lesley Anne, Bearsden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with large beach area and 3 different pools facing the beach. Staff were very pleasant and helpful. Bar areas beside the pool are nice but not the coolest as there aren't many fans and no air conditioning. The room was very large with a nice balcony facing the sea. The bed was very large and comfortable and the bathroom was very spcaciius with good room for clothes in the wardrobes and drawers. We ate at night in one of the bars at night which served fries, pizza, burgers etc. The food and service was good here also but a bit warm. The breakfast buffet was very large and varied with a food variety of food for different nationalities. There isnt much around the hotel to see, so it is somewhere to stay on site and enjoy the facilities.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 5 nights in Feb 2025

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort almost everything I want in a resort great ,staff, amenities, beach, pool, food, staff again. Air condition was too noisy
Stayed 5 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent staff!!
Stayed 1 night in Feb 2025

10/10 Excellent

Jahan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, great service
Stayed 3 nights in Jan 2025

10/10 Excellent

Roderick, Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jan 2025

10/10 Excellent

Warren

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Morris

Traveled with partner
Liked: Staff & service, amenities
The property was a bit outdated. The staff was professional and courteous
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mactan Sheraton

Last minute booking made 2 days before arrival. The resort pictures do not do the hotel justice. The hotel is spotless, the staff are a credit to the company. The food choices are varied and always very very good. We booked for 7 days but wish we could have stayed longer. Will definitely be returning.
Stayed 7 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff approachable good service peaceful and quiet I will come back this place. Surroundings the ambiance.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose Paolo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality is best

Stayed 3 nights in Nov 2024

10/10 Excellent

Saint

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

I had an amazing stay and the food was outstanding!
Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Amenities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

elizabeth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay
Stayed 2 nights in Sep 2024