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Shangri-La Mactan, Cebu

5.0 star property

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Photo gallery for Shangri-La Mactan, Cebu

Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Ocean Wing Panorama Suite King | Minibar, in-room safe, desk, blackout drapes
5 restaurants, breakfast served
5 restaurants, breakfast served
2 outdoor pools, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Magellan Monument
    ‪8 min walk‬
  • Mactan Shrine
    ‪8 min walk‬
  • Jpark Island Waterpark
    ‪6 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Premier Room King

8.8 out of 10
Excellent
(24 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Twin Beds (Ocean Wing Premier )

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Premier Room Twin

Ocean Wing Premier Room Twin | Minibar, in-room safe, desk, blackout drapes

Ocean Wing Premier Room Twin

8.4 out of 10
Very good
(14 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King | Minibar, in-room safe, desk, blackout drapes

Ocean Wing Panorama Suite King

8.8 out of 10
Excellent
(3 reviews)
  • 775 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(9 reviews)
  • 388 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Ocean Club Twin

10.0 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

8.6 out of 10
Excellent
(12 reviews)
  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Sea View

8.6 out of 10
Excellent
(14 reviews)
  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Panorama Room King

9.4 out of 10
Exceptional
(11 reviews)
  • 388 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes

Main Wing Deluxe Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 657 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

View from room

Sheraton Cebu Mactan Resort

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (295)
$225 nightly
The price is $225 total
includes taxes & fees
Sheraton Cebu Mactan Resort

About this property

Shangri-La Mactan, Cebu

5-star Lapu-Lapu resort with private balconies
Catch some rays on Shangri-La Mactan, Cebu's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Shangri-La Mactan, Cebu you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access. This luxury resort also offers a children's pool, outdoor tennis courts, and a health club. Complimentary uncovered self parking is available on site.

Shangri-La Mactan, Cebu has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Shangri-La Mactan, Cebu has 5 restaurants serving breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 3682.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 5000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PHP 1456 for adults and PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1002 reviews
Rating 8 - Good. 165 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

SeJoong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean . All staffs are very helpful and accommodating. Thanks
Stayed 1 night in Mar 2025

6/10 Okay

Edwin Wade, Dallas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hard review. The property is great, and the people/service were amazing and deserve a 5 star rating. That said, the problem is that this is a high end resort, and at that price point comes higher expectations, and the food & drinks did not live up to it. Their cocktails were watered down and just not very good, and we tried a bunch of them (Pina Colada, Margaritas, Rum punches, Mai Tais), you name it, if it was on the menu, we tried it, and they were all just disappointing. For the prices charged, I expect the food to be better, and the drinks to be well made and stronger. I settled on a 3 star rating because the property itself is very nice, maybe a bit dates, but classically well done. The service and staff were fantastic (especially the club lounge servers!). The food and drink elsewhere was, with few exceptions (the Korean night chef was fantastic), not very good.
Stayed 7 nights in Mar 2025

8/10 Good

EUNYOUNG

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great and all the amenities that are available in there. Lots of options for breakfast and staff were very friendly and helpful. There’s not really anything to do outside of the resort and prices in the restaurants and bars on site are expensive for the Philippines. If you like resort holidays it’s an amazing option.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kathryn Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Beachfrknt Hotel .. touch of paradise

Lovely beachfront hotel .. probably best private beach in Cebu. Perfect for a relaxing beach vacation.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yeowon

Stayed 3 nights in Mar 2025

6/10 Okay

Martha

Traveled with group
Liked: Cleanliness, staff & service
Food was subpar. The meat quality was very poor and very few of any options for western palettes. Expensive food not worth the price.
Stayed 4 nights in Mar 2025

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yeusveer

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are very well kept. Service all around is top notch.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here over all but I ended up hurting self on the coral/rocks at the beach because I didn’t read the sign saying we needed beach footwear. I would have loved if there was a big sign of caution saying ask for foorwear to enter first.
Stayed 2 nights in Mar 2025

10/10 Excellent

veronica

Stayed 5 nights in Mar 2025

2/10 Terrible

King Marlou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my Fiance had a romantic dinner at the cove. We had the worst food poisoning for 2 days and did not get to enjoy our stay in Shang ri la. Will not be going back to that restaurant or the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property right on the beach. The dining options were endless and the staff were amazing during our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joyce Anne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience from dining to activities. Don’t miss the lechon parade. Impeccable customer service! Best family friendly resort in the Philippines. We will be back for sure!
Stayed 2 nights in Mar 2025

8/10 Good

Romulo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was expensive and salty!
Stayed 5 nights in Mar 2025

10/10 Excellent

Bea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Bea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

Severino Bulda, Auburn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to have dinner date with my wife at Buko Bar on March 8, 2025, but the host denied us entry because he said we did not have reservations and the covered tables are limited. Although it wasn’t raining at all that night, we were not given any other options like occupy an uncovered table. I guess we don’t look foreign enough or wearing designer clothes to be let in. We traveled all over the world and this is the first time we were targeted and discriminated upon. The irony is my wife and I was born and raised from the Philippines. Our wedding anniversary was ruined because of one judge mental host. Nowhere was it explained during check in that reservations are required for this restaurant at all. We will never set foot at this property ever again! I’ll just go wherever my money is welcome.
Stayed 3 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort

Needs room renovation, but still excellent

Is the Best hotel in Mactan, because it has the best beach and is a Shangri La, But is old and the rooms need a renovation. The service is excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our check in was so smooth and efficient thanks to Abby and the room is beautiful with an amazing panoramic view of the ocean. Beautiful hotel with beautiful surrounds to relax and enjoy the holiday.
Stayed 1 night in Mar 2025

8/10 Good

Maria Luisa Marilou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Rosario

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterfront. Sandy beach but still some rocks in the water. You will need water shoes which are provided for free. The kids enjoyed feeding the swarm of fish in the beach. Excellent staff service.

10/10 Excellent

Ichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very safe, a lots of activities.We enjoyed very much.
Stayed 3 nights in Feb 2025