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Shangri-La Mactan, Cebu

5.0 star property

Choose dates to view prices

Photo gallery for Shangri-La Mactan, Cebu

Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
5 restaurants, breakfast served
Gazebo
5 restaurants, breakfast served
Banquet hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast available
  • Bar
  • Spa
  • On private beach

Explore the area

Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Mactan Shrine
    ‪8 min walk‬
  • Lapu-Lapu Monument
    ‪9 min walk‬
  • Magellan Monument
    ‪9 min walk‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪21 min drive‬

Room options

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Premier Room King

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Premier Room Twin

Ocean Wing Premier Room Twin | Minibar, in-room safe, desk, blackout drapes

Ocean Wing Premier Room Twin

  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King | Minibar, in-room safe, desk, blackout drapes

Ocean Wing Panorama Suite King

  • 775 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Ocean Club King

  • 388 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Ocean Club Twin

  • 388 sq ft
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout drapes

Ocean Wing Panorama Room King

  • 388 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes

Main Wing Deluxe Family Room

  • 657 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Sheraton Cebu Mactan Resort

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (229)
The price is $232
per night
$288 total
includes taxes & fees
Feb 26 - Feb 27
Sheraton Cebu Mactan Resort

About this property

Shangri-La Mactan, Cebu

5-star Lapu-Lapu resort with private balconies
Catch some rays on Shangri-La Mactan, Cebu's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Shangri-La Mactan, Cebu you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access. This luxury resort also offers a children's pool, outdoor tennis courts, and a health club. Complimentary uncovered self parking is available on site.

Shangri-La Mactan, Cebu has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Shangri-La Mactan, Cebu has 5 restaurants serving breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 3682.50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 5000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PHP 1456 for adults and PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1006 reviews
Rating 8 - Good. 157 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 23 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yvon, Surrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming. Staff was superb.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clarissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time at the hotel and the experience is always amazing! The staff is very friendly, plenty of dining options and the amenities are great!
Stayed 4 nights in Nov 2024

10/10 Excellent

Joanna, Friendswood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible stay. The stay was short, but I truly enjoyed my time here with my aunt and had a fabulous welcome and loved it. Will definitely recommend this place!
Stayed 2 nights in Nov 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2024

10/10 Excellent

AILEEN PIA LACSON

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Relaxing stay. Great food . Clean beach
Stayed 2 nights in Jul 2024

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greenery and the beach area is clean
Stayed 1 night in Oct 2024

10/10 Excellent

elpidio

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place with beautiful pools and beaches to enjoy well. Live entertainment is on the house. I need to get back to this once again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, amenities and staff were very hospitable! Beautiful beach and cove,swimming pool, delicious food! Only hiccup was A/C broke on our 2nd night and was not fixable. We lost our beach front view, upgraded to no view room but made up with club lounge amenities. Recommend this to anyone !
Stayed 4 nights in Oct 2024

4/10 Poor

Eric

Stayed 8 nights in Sep 2024

10/10 Excellent

Warren

Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Regina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff & service was excellent. loved the breakfast buffet at tides.
Stayed 4 nights in Sep 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service very good the food is good
Stayed 2 nights in Oct 2024

8/10 Good

Malathi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well Maintained beautiful property on the beach.
Stayed 3 nights in Sep 2024

10/10 Excellent

Portia

Stayed 1 night in Sep 2024

4/10 Poor

Euco Dale

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

SUNGMO

Stayed 3 nights in Aug 2024

10/10 Excellent

erma

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service
Nice place. Good food and very friendly staff that goes above and beyond
Stayed 3 nights in Sep 2024

8/10 Good

Guang, Shawnee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My Ocean Wing Room 8006 didn't have Hot water for shower . surprised because is a 5 stars hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Marian rose

Stayed 2 nights in Aug 2024

6/10 Okay

Farhan

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Roof in the room inwas staying has signs of settlement and seems like it was breaking up glad i had only few days of stay
Stayed 6 nights in Sep 2024

8/10 Good

Simone, Brooklyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A true 5 star oasis away from the grime of downtown Cebu! You’ll feel Iike royalty but I had a few hiccups—the toilet didn’t flush, my room service attendant brought a bottle of wine and left it with me closed as she advised she couldn’t open it. I asked for room service plates to be picked up after I finished and they didn’t come so I left my plates outside the door and they stayed there for over a day. Still, the breakfast spread was great and the hotel is lavish.
Stayed 1 night in Aug 2024