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Sapaly Lao Cai City Hotel

4.0 star property

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Photo gallery for Sapaly Lao Cai City Hotel

City view
Lobby
Indoor pool
Junior Suite | 1 bedroom, memory foam beds, minibar, in-room safe
Executive Suite | Bathroom | Free toiletries, hair dryer, slippers, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Bar
  • Parking included
  • Room service
$38
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
Nguyen Hue Street, Lao Cai Ward, Lao Cai, Lao Cai, 19000
  • China-Vietnam Border Crossing
    ‪2 min walk‬
  • Den Mau Temple
    ‪2 min walk‬
  • Thuy Hoa Park
    ‪15 min walk‬

Room options

View all photos for Junior Suite

1 bedroom, memory foam beds, minibar, in-room safe

Junior Suite

  • 452 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, memory foam beds, minibar, in-room safe

Executive Suite

  • 495 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Breakfast included
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4.0 out of 5, Very Good, 19 reviews
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About this property

Sapaly Lao Cai City Hotel

4-star Lao Cai hotel with 3 restaurants, connected to a shopping center
3 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Sapaly Lao Cai City Hotel offers 186 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. 32-inch plasma televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and hot stone massages.
In addition to an indoor pool, Sapaly Lao Cai City Hotel provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Onsite self parking and valet parking are complimentary.

Sapaly Lao Cai City Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner.
Red River - This restaurant specializes in Chinese cuisine.
Onsite venue #3 - restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 130,000 for adults and VND 90,000 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Red River

Things to do

  • Gym
  • Indoor pool
  • Karaoke
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (10,764 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Low-height counter and sink
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 400000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 130000 for adults and VND 90000 for children
  • Rollaway bed fee: VND 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Pool access available from 6:30 PM to 9:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Hotel Lao Cai
Swiss-Belhotel Lao Cai
Sapaly Hotel Lao Cai
Sapaly Hotel
Sapaly Lao Cai
Sapaly
Sapaly Lao Cai City
Sapaly Hotel Lao Cai
Sapaly Lao Cai City Hotel Hotel
Sapaly Lao Cai City Hotel Lao Cai
Sapaly Lao Cai City Hotel Hotel Lao Cai

Sapaly Lao Cai City Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

mario

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great customer and plus clean rooms I enjoyed my stayed with my wife and many places to visit around the Sapaly Lao Cai city hotel I appreciate the manger and the staff talking with us with everything we need and accommodations I’m very impressed by the service and hospitality thank you again so much I appreciate for our visit in Lao Cai city and the hotel Sapaly
Stayed 3 nights in Feb 2024

6/10 Okay

Claus

Traveled with partner
Disliked: Property conditions & facilities
The hotel is outdated , a smell is in and around the floors . Breakfast not adequate. Location is good , close to Chinese border
Stayed 3 nights in Apr 2023

10/10 Excellent

HMM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location on river bank.

Very good to stay at. Picturesque location over seeing mountains and the China border.

6/10 Okay

John, Melbourne, Australia

Liked: Cleanliness, property conditions & facilities, room comfort

One of several options in Lao Cai

Check in was "interesting". We were initially given a room that was already occupied! When we reported this we were given a key to another room that didn't work. On the third try we got lucky. Room was fine with choice of Wifi or cable internet. We chose cable for security because the wifi appeared to be completely unsecured. At breakfast there was a blaring TV competing with background music. I have drunk coffee in many parts of Vietnam but this place served the first cup of undrinkable coffee I have ever experienced in this country. It is possible to hike to Lao Cai station from this hotel, but we chose a taxi.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Sapaly

Our destination was Sa Pa. This hotel was far from there, on the foot hill near Chinese border. It takes an hour taxi ride every day to Sa Pa. There's no neighborhood restaurants or shopping around the hotel. There's no concierge service at all. Breakfast was good the 1st day, then deteriorated when they only served you eggs, toast and thick/bad coffee or sugary juice drink. Servers' English were very poor, could not understand much.

10/10 Excellent

single travelle, winchester UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in cenrr of the city

A relaxing base in this busy city. Went on to Sapa from here and other surrounding towns and villages.

8/10 Good

Robert, Bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel 2 km from Lao Cai railway station

Very comfortable clean room with nice bathroom very good nights sleep after 11.5 hrs on the train from Hanoi

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Yinjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Bra hotel til bra pris
Stayed 1 night in Jan 2019

6/10 Okay

Sang yong

Disliked: Room comfort

손님이 적다고 아무 인폼도없이 뷔페운영을 하지않아 식사하기가 불편했습니다.또한 방에 벌레가

Stayed 2 nights in Sep 2018

10/10 Excellent

naughty, 愛知県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

国境まで徒歩2分

喫煙者には有難い快適なホテルでした。 部屋は清潔でバスタブもありました。 部屋から中国の街が見えて夜になると夜景も楽しめます。 このホテルにはルームサービスのメニューが豊富でビザやパスタも注文出来て味も美味しく二品とドリンクを注文して500円くらいでした。 またラオカイへ行ったら絶対に泊まりたいと思います。
Stayed 2 nights in Aug 2018

6/10 Okay

hiroshi

Disliked: Property conditions & facilities

田舎だからね

ラオカイでは最高級クラスのホテル。だが建物の老朽化は否めない。朝食もクローズ間際に行ったからか補充もなく、スタッフもおしゃべりばかり。国境事務所が目の前てのが最大の売りかな。
Stayed 1 night in Jun 2018

10/10 Excellent

Paphitchaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

4/10 Poor

Hyukin, 서울

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

사팔리에서의 1박

4성급 호텔이랑 기대를 했지만 솔직히 그저 그랬음

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

朝食は街の食堂で

2度目の宿泊でした。ドアマン、フロントの対応は申し分ない。部屋も清潔で良い。但し朝食のブッフェが無く、いくつかのメニューから選択するようになっている。味は並以下。中国人向けの味に変わったのか、友人のベトナム人夫婦にも不評だった。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

かなりオススメです

ラオカイではナンバーワンのホテルだと思います。 新しいので清潔ですし、アメニティも充実、スタッフのサービス、コストも満足のレベルです。 回りにお店は少ないですが、ホテルの食事は西洋料理もあり、ベトナム料理に飽きた場合に重宝するでしょう。