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Aparthotel

BIG HOTEL LÀO CAI

4.5 star property

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Photo gallery for BIG HOTEL LÀO CAI

Front of property
Front of property
Reception
Deluxe Double Room Single Use | 1 bedroom, individually decorated, individually furnished, desk
Body treatments, aromatherapy, hot stone massages, body scrubs, facials

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Spa
  • Outdoor Space
  • Parking included
  • Housekeeping
  • 24/7 front desk
$17
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
503 Ð. Hoàng Liên, Lao Cai, Lao Cai, 330000
  • Thuy Hoa Park
    ‪3 min drive‬
  • China-Vietnam Border Crossing
    ‪3 min drive‬
  • Den Mau Temple
    ‪3 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, individually decorated, individually furnished, desk

Superior Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | 1 bedroom, individually decorated, individually furnished, desk

Family Double Room

  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Double Room Single Use

  • Sleeps 3
  • 1 King Bed

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About this property

BIG HOTEL LÀO CAI

4.5-star Lao Cai apartments with balconies
This aparthotel features a full-service spa, spa services, and concierge services. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Each apartment provides a sitting area and a refrigerator, plus free WiFi and a balcony. Added amenities include a private yard, a microwave, and a rainfall shower. Change of towels is available on request.
BIG HOTEL LÀO CAI offers 20 accommodations, which are accessible via exterior corridors and feature slippers and shared/communal kitchens. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include rainfall showerheads and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Jolly Spa. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
BIG HOTEL LÀO CAI features a full-service spa. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers spa services, tour/ticket assistance, and concierge services. Onsite valet parking is complimentary.

BIG HOTEL LÀO CAI has designated areas for smoking.

Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Full-service spa
  • Hot stone massages
  • Reflexology

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator
  • Shared kitchen access

Bedrooms

  • Bedroom

Bathroom

  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate sitting area

Outdoor areas

  • Balcony
  • Yard

Work spaces

  • Laptop workspace

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Mobile key entry
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Access via exterior corridors
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-in fee for check-in between 6:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

BIG HOTEL LÀO CAI Lao Cai
BIG HOTEL LÀO CAI Aparthotel
BIG HOTEL LÀO CAI Aparthotel Lao Cai

BIG HOTEL LÀO CAI Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Thong

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is new (only two years old), so everything looks new. Good WiFi, elevator available, firm bed, quick hot water, strong water pressure, helpful and polite staff, nice lightning setup, big fridge, internet TV, safe,quiet. However, no restaurants close by, no recommendations for anything from the hotel, unclear bus routes, lack of information about transportation to different parts of the province. So, it's inconvenient for travelers without private means of transportation.
Ridiculous design of the separating glass wall when water from the shower still wets the whole bathroom
Water runs around the glass wall to the exit hole under the sink
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaina

Liked: Cleanliness, room comfort

Budget Friendly

We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it.
Stayed 1 night in Jun 2025

10/10 Excellent

John, Toronto

Liked: Cleanliness, property conditions & facilities
Comfortable bed, good bathroom, helpful staff, and overall great value for the money.
Stayed 2 nights in Mar 2025

10/10 Excellent

Loi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern facility. Friendly staff. Reasonable price.
Stayed 2 nights in Feb 2024

8/10 Good

inchul

Traveled with group
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Nov 2024