2/10 Terrible
Dean
May 29, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Dean
Stayed 3 nights in May 2025
Mercure Lanzhou Downtown
4.0 star property
Choose dates to view prices
Photo gallery for Mercure Lanzhou Downtown
Reviews
2.02.0 out of 10
Popular amenities
- Parking available
- 24/7 front desk
- Air conditioning
- Housekeeping
- Free WiFi
- Laundry
Explore the area
NO 5160 SOUTH BINHE ROAD, CHENGGUAN DISTRICT, Lanzhou, 730000
- Wanda Plaza Chengguan Lanzhou20 min walk
- Lanzhou University4 min drive
- Lanshan Park4 min drive
Room options
View all photos for Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
- 344 sq ft
- Sleeps 3
- 2 Twin Beds
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
- 344 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Privilege, Room, 2 Twin Beds
Privilege, Room, 2 Twin Beds
- 452 sq ft
- Sleeps 3
- 2 Twin Beds
View all photos for Privilege, Room, 1 King Bed
Privilege, Room, 1 King Bed
- 452 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
- 344 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
- 323 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Standard Room, 2 Twin Beds
Standard Room, 2 Twin Beds
- Sleeps 3
- 2 Twin Beds
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About this property
Mercure Lanzhou Downtown
4-star hotel in Chengguan
This smoke-free hotel features a 24-hour fitness center, self parking, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk and express check-in. Housekeeping is available on request.
Mercure Lanzhou Downtown offers 175 accommodations with minibars and complimentary bottled water. 55-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.
This Lanzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Mercure Lanzhou Downtown features a 24-hour fitness center, laundry facilities, and express check-in. Public areas are equipped with complimentary wireless Internet access. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Mercure Lanzhou Downtown is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
MERCURE RESTAURANT - This restaurant specializes in international cuisine.
Languages
Chinese (Mandarin), English
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- Free offsite parking within 2 miles
- Street parking available
- Onsite parking available only on request
- Secured self parking on site (CNY 65 per day; includes in/out privileges)
- Limited onsite parking
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 for adults and CNY 58 for children
Restaurants on site
- MERCURE RESTAURANT
Things to do
- 24-hour gym
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
Guest services
- Housekeeping (daily)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Doorbell and phone notification
- Elevator
- Handrails in stairways
- Well-lit path to entrance
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Biodegradable coffee stirrers available
- Biodegradable drinking straws available
- No plastic coffee stirrers
- No plastic drinking straws
- Reusable cups
- Smoking not allowed
Room amenities
Bathroom
- Free toiletries
- Hair dryer
- Hydromassage showerhead
- Private bathroom
- Shampoo
- Shower
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 55-inch LCD TV with satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Air conditioning (climate-controlled)
- Desk
- Laptop workspace
- Phone
Policies
Check-in
Check-in start time: 6:00 AM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately CNY 58 for adults and CNY 58 for children
- Secured self parking fee: CNY 65 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
No pets and no service animals are allowed at this property
Parking height restrictions apply
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Mercure Lanzhou Downtown Hotel
Mercure Lanzhou Downtown LANZHOU
Mercure Lanzhou Downtown Hotel LANZHOU
Mercure Lanzhou Downtown Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
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Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
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2.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Property conditions & facilities