6/10 Okay
Kristina, Sarasota
May 12, 2016
Liked: Staff & service
Disappointing
The listing on the website was erroneous. It said the Standard Room came with a jetted bathtub, so I booked it. When I checked in, there was no bathtub at all. Front desk said that only Deluxe rooms and up had bathtubs, but that there were no Deluxe rooms available. I was made to upgrade to the Executive Deluxe room at full price, and even the Executive Deluxe room's bathtub did not have jets. Also, there were spots on the tub where the enamel was worn through, exposing the rusting metal of the tub, and the drain was broken so that the tub would not hold water. In addition, the drainage for the shower was horribly planned and the entire bathroom flooded after only a 10 minute shower because there was no drainage for the tiled lip around the edge of the tub. Overall I was very disappointed.
The breakfast was okay, but awkward. The "continental breakfast" was in fact more of a menu that you ordered from the waitresses, and I did not feel what I was given was sufficient.
All in all, for almost 600 kuai, it was very disappointing. I've stayed in comparable hotel rooms for about a quarter of the price.