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Residence Inn Lansing West

3.0 star property

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Reception
Full-size fridge, microwave, stovetop, dishwasher
Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
922 Delta Commerce Drive, Lansing, MI, 48917
  • Horrocks Farm Market
    ‪10 min walk‬
  • Lansing Mall
    ‪3 min drive‬
  • Sparrow Hospital St. Lawrence Campus
    ‪8 min drive‬
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

Suite, 2 Bedrooms, Non Smoking, Fireplace | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking, Fireplace

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Mobility/Hearing Access, Roll-In Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms, Fireplace (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby

Quality Suites Lansing

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1002)
The price is $117
per night
$131 total
includes taxes & fees
Feb 20 - Feb 21
Quality Suites Lansing

About this property

Residence Inn Lansing West

3-star hotel in Waverly
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Change of towels is available on request.
Residence Inn Lansing West offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Residence Inn Lansing West features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). Wireless Internet access is complimentary.

A 24-hour business center is on site at this 3-star property. This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Complimentary self parking is available on site.

Residence Inn Lansing West is a smoke-free property.

Guests are offered a complimentary on-the-go breakfast. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Double-glazed windows
  • Fireplace in lobby
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Double sofa bed
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Lansing West
Residence Inn Marriott Hotel Lansing West
Residence Inn Marriott Lansing West
Residence Inn Lansing West Hotel
Residence Inn Lansing West Hotel Lansing
Lansing Residence Inn
Residence Lansing West Lansing
Residence Inn Lansing West Hotel
Residence Inn Lansing West Lansing
Residence Inn Lansing West Hotel Lansing

Residence Inn Lansing West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 93 out of 210 reviews
Rating 8 - Good. 72 out of 210 reviews
Rating 6 - Okay. 19 out of 210 reviews
Rating 4 - Poor. 10 out of 210 reviews
Rating 2 - Terrible. 16 out of 210 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

TANJA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Lansing
This hotel is wonderful!! We only stayed one night, but if I were to stay for multiple days, this is the place to stay! It has a full, functioning kitchenette (complete with dining area), couch/living room space and a separate bedroom. I especially loved the fact that the mirror /sink were outside of the toilet/bath room, allowing for residents to use the bath facilities without having to wait for their partners to do make-up/hair etc. The welcoming and extremely friendly staff were also an added bonus. I will definitely be staying here again the next time I travel through Lansing.
Stayed 1 night in Oct 2024

8/10 Good

Shane

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, room was very nice. Day personnel was very friendly, night personnel was a bit on the rude side.
Stayed 5 nights in Oct 2024

2/10 Terrible

LaToia

Stayed 1 night in Sep 2024

8/10 Good

Maureen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I just got my cards to get in headed to the room the keys did not work, Had to go back to the office. Then the fire alarms went off and we all waited for the fire department to clear burnt toast. The following day I had to go back to office I couldn’t get in again. That night they come busting into my room. Claiming I was not in this room, show my ID. They apparently told me a room but gave me a different number. Hence the cards never working.
Stayed 4 nights in Oct 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lorel

Stayed 1 night in Oct 2024

10/10 Excellent

Corey

Stayed 4 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Liked: Staff & service
I never like to complain when I am less than satisfied with a service or visit to an establishment. I try to give the benefit of the doubt because I do not know the underlying circumstances that happened prior to my service. However, there were so many issues since we checked in that I need to at least mention them without placing blame or accusing anyone of poor service. Let me stress that the staff was wonderful in addressing these issues and I know they were not at fault. Some of the issues were: a toilet that kept running (I fixed it myself, it was a chain that had dropped to the bottom of the tank), the main door to the hall would not close as the latch was installed backwards (maintenance was prompt in fixing this and the toilet issue), there were blood stains on the carpet in one bathroom, the fireplace did not work (it was summer so we let this pass). Overall, the stay was still nice despite these issues and the staff was very attentive to our needs. Lastly, however, we were on our way to checkout with my sister and 3 grandkids, when the elevator door slammed shut with us in there just as my sister walked out. It was a stressful 10 minutes or less as they tried to get the door to open. All were fine if not a little frazzled. We were there for two days and nights and did enjoy our stay. However, it is doubtful we will return.
Stayed 2 nights in Jun 2024

2/10 Terrible

Mia

Stayed 1 night in Jun 2024

8/10 Good

Rodnina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Apr 2024

10/10 Excellent

Brendon

Traveled with family and small children
Liked: Cleanliness, staff & service
Did not like that it says hot tub on website and no hot tub. I didn’t like the fact that the pool was closed one out of two days and that was the main reason to come .
Stayed 2 nights in Apr 2024

2/10 Terrible

Muhammad

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room.we got smelled and then we got another room that was ok but the hallway smelled like dead mouse
Stayed 1 night in Apr 2024

6/10 Okay

Norma

Liked: Staff & service
Disliked: Property conditions & facilities
I felt like it was a little bit dirty it just seemed like things looked old or broken the toilet was broken coffee maker was broken I just didn't feel like I was walking into a clean place with the amount of money I was paying for one night
Stayed 1 night in Mar 2024

10/10 Excellent

Courtney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is phenomenal. Overcomes the old decor and the need to remodel. Can’t praise the staff enough.
Stayed 1 night in Mar 2024

10/10 Excellent

SHANNON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend get away
The staff was extremely nice and helpful. Our room was perfect, clean and spacious. Saturday morning breakfast was great but Sunday, was not. They only had small plates out and the eggs and sausage tasted fake. My only room complaint would be to get better bed pillows. They felt like they were just pillowcases stuffed with stuffing. Not firm or comfortable. Otherwise, we will be back.
Stayed 2 nights in Feb 2024

2/10 Terrible

Brett

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Kathleen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Hotel was very basic, but was fine for our purposes. The property is definitely ready for a refurbishment. The black out curtains were torn. Rooms were fine. However, we stayed four nights and the rooms were not freshened at all during our stay. Not even to empty trash or freshen towels. I would probably look for another place to stay next trip

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. parking to unload was a little distance from front door.
Stayed 1 night in Oct 2023

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Lara

Stayed 1 night in Oct 2023

4/10 Poor

arthur

Traveled with family
Disliked: Amenities, property conditions & facilities
The advertisement for this property listed a pool and hot tub. The pool was closed for the entire stay and there is no hot tub on the property. This is false advertisement so we were very disappointed. I bought a new swimsuit and couldn't wear it.
Stayed 1 night in Oct 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

ricardo

Business traveler, Traveled with partner
Liked: Staff & service
The carpet had many stains. Breakfast was limited and cold food. The place needs updating but was ok. Staff was attentive to the not having room keys issue. They had to let everyone in to rooms over 24 hours.
Stayed 2 nights in Aug 2023

6/10 Okay

Sabanura

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff at Residence Inn were amazing. Very professional, accommodating, friendly and attentive. They are honestly the best thing about the place. From pictures and other guest reviews.. it’s not entirely accurate the condition of the property. It is in due for renovations, the owners mentioned it when I bumped into them at the end of my stay. The towel rod fell down multiple times in the bathroom, the bedroom’s black out curtain were ripped with the entire panel gone… it surprises me that they will leave it like that for guest. The property is smoke free, however the first room received smelled like fresh cigarette smoke, not from a guest that checked out earlier before. Very concerning considering that the cleaning of the room was just completed by staff while we waited to check in. The staff were quick to resolve and relocate us which was greatly appreciated. The rooms also smelled musty like there is poor circulation/ventilation. Overall an average property, looked way better in pictures because in person it did not look the same. The staff were amazing and the best part about it.