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Quality Suites Lansing West

2.5 star property

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Photo gallery for Quality Suites Lansing West

Lobby
41-inch TV with cable channels
Exterior
Terrace/patio
Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Free WiFi
  • 24/7 front desk
$90
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
901 Delta Commerce Dr, Lansing, MI, 48917
  • Horrocks Farm Market
    ‪6 min walk‬
  • Lansing Mall
    ‪3 min drive‬
  • Lansing Center
    ‪11 min drive‬
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Double Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(50 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.8 out of 10
Good
(12 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.6 out of 5, Good, 1,001 reviews
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About this property

Quality Suites Lansing West

Hotel in Waverly
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Quality Suites Lansing West offers 115 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 2 meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site. A total renovation of this property was completed in April 2019.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Handrails in stairways
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - April 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Hotel
Quality Suites Hotel Lansing
Quality Suites Lansing
Lansing Quality Inn
Quality Inn Lansing
Quality Suites Lansing Hotel
Quality Hotel Lansing
Quality Suites
Quality Suites Lansing Hotel
Quality Suites Lansing Lansing
Quality Suites Lansing Hotel Lansing

Quality Suites Lansing West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Violet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with our stay. Clean, quiet, price, breakfast was very good and nicely arranged.. Staff were all friendly and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Business traveler
Liked: Amenities
Quick check in
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well woth the stay,very economical.
Stayed 1 night in Jun 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Q
Stayed 7 nights in May 2025

8/10 Good

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Ivan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were so helpful and friendly
Stayed 1 night in May 2025

10/10 Excellent

Mason

Stayed 1 night in May 2025

10/10 Excellent

Jamar

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, staff was great
Stayed 1 night in Apr 2025

6/10 Okay

Carissa

Stayed 3 nights in May 2025

10/10 Excellent

Isaiah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run property!
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay.

The room was nice, the beds were clean and comfortable. We enjoyed playing ping pong in the lobby. Breakfast of waffles, eggs and sausage was very tasty.
Stayed 2 nights in May 2025

8/10 Good

Yee Kwan

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

rey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in May 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
neat & clean, a wonderful stay, clean inside andout.
Stayed 3 nights in May 2025

6/10 Okay

Matthew

Stayed 2 nights in May 2025

4/10 Poor

Ramprakash

Stayed 4 nights in May 2025

8/10 Good

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Nice big rooms. Very quiet.
Stayed 1 night in May 2025

4/10 Poor

Karen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel had great reviews so we tried it even though Quality Inn can be a crap shoot. First room the slider was broken and open when we entered it and it was very smoky smelling. They only had one more open room, the jacuzzi suite. We were optimistic and the manager was very nice. At no point were we told they had an issue and only half the rooms had ac working. The suite was on the fourth floor, ac did not working and it was 84 degrees. We had to go buy a floor fan to make it through the night. Luckily the temps dropped and the next day was better with a window open. No credit, options or other accommodations were offered.
Stayed 2 nights in May 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay.....Quiet,convenient,clean and just wonderful ☺️
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not let the reviews fool you. Hotel is gross!

I booked this hotel because of the high ratings and affordable price. I did not have anywhere near the same experience to some of the other ratings. The hotel was unbelievably hot when we arrived. The front desk employees were very nice. Unfortunately, that’s the only positive I can say. I was double charged for my room, blamed it on Expedia, and it took a week to get a refund after many calls and emails. No one at the hotel could help with that and the manager was MIA when we were there. Our room was disgusting…stains all over the couch, stained pull-out bed, hair on a number of towels, hair and dirt in fridge, mold in the grout in the shower, and pubic hair in the wall of the shower! The absolute worst hotel I have ever stayed in.
Fridge
Couch cushion
Hair
Mold/mildew in shower
Stayed 1 night in May 2025

4/10 Poor

Renee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like body odor. Lower entrance door areas smelled like pot. The kitchen staff at breakfast had music blaring from the back. I requested a lower floor and was given a room on the 3rd floor. They said that was the only room available, but the place looked fairly empty. Have stayed at this hotel about 7 times over the last 2 years, and it keeps going downhill. I will not return.
Stayed 1 night in May 2025