Quality Inn University

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn University

Interior
Bar (on property)
Indoor pool, open 9:00 AM to 10:00 PM, sun loungers
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • Breakfast included

Explore the area

Map
3121 E Grand River Ave, Lansing, MI, 48912
  • Eastwood Towne Center
    ‪3 min drive‬
  • Michigan State University
    ‪3 min drive‬
  • Breslin Center
    ‪5 min drive‬
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn University

Lansing hotel with 1 indoor pools, connected to the convention center
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Quality Inn University offers 105 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to an indoor pool, Quality Inn University provides a waterslide and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 3400 square feet (316 square meters) include conference space. This family-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,400 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn University Lansing
Quality University Lansing
University Quality Inn
Quality Inn University
Quality University
Quality Inn University Hotel
Quality Inn University Lansing
Quality Inn University Hotel Lansing

Quality Inn University Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 77 reviews" "
Rating 8 - Good. 19 out of 77 reviews" "
Rating 6 - Okay. 15 out of 77 reviews" "
Rating 4 - Poor. 7 out of 77 reviews" "
Rating 2 - Terrible. 12 out of 77 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was quiet.
Stayed 1 night in Oct 2024

4/10 Poor

sean

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Sheets too. Smelled like a Chinese restaurant. Room had new floors but otherwise in disrepair for the price. Breakfast and coffee awful, muffins and danishes like rocks and would not feed the breakfast sausage to my dog. Won't be back, super disappointed given price we paid. Need major work here
Stayed 1 night in Oct 2024

10/10 Excellent

Quinten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great place to stay. Breakfast available and easy location in town.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though I was leery at 1st as to the older building and conditions in halls-- the front reception area and rooms are VERY nice- with a nice pool area that has ample seating for breakfast and hanging out. Just wish the people staying there were more considerate of other guests (no reflection on the Hotel) as Was being woke up by yelling and partying throughout the night-- and having the breakfast area right outside almost ALL the rooms means you WILL begetting up early-like it or not! Staff was great, except they turned-off the key to my room (and that of 2 other guests that I know of) before we had checked out--so could not get back in to our rooms to pack-up and leave after breakfast! But that was NOT a big inconvenience- just something they need to be more mindful of! If it had thicker wall, and did not have vents connecting the bathrooms- It would be quieter. Maybe a sign up front asking guests to be mindful of noise levels between 11pm and 9am??
Stayed 3 nights in Oct 2024

8/10 Good

Timothy

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the accommodations were nicely furnished. Waze was a bit confused as to where the parking lot was but the property was nice once we arrived. Safe and free park.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. It appeared to be relatively newly renovated. The breakfast was really nice. Parking was acceptable. The staff were friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Kary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We where on an undercover visit to decide if we would use this hotel for our family reunion. It was very nice.
Stayed 1 night in Oct 2024

6/10 Okay

Kristen

Traveled with family
Liked: Staff & service
-
Stayed 2 nights in Sep 2024

2/10 Terrible

Conner, Monroe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were old and dirty. Was not as listed. We found spiders in the bed . Was very disappointed
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Comfortable !
Stayed 1 night in Sep 2024

6/10 Okay

RICHARD

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The breakfast was better than expected and well attended by the staff. The property is apparently under some renovation and this is a good thing. The layout is weird, with the pool inside a huge, multipurpose indoor space that might be better to divide up. I would not be comfortable swimming next to tables where everyone eats breakfast. The room was just okay—bed was comfortable and everything worked. We could here EVERYTHING happening in the hallway, as well as in the room next door.
Stayed 1 night in Sep 2024

6/10 Okay

John

Traveled with family
Disliked: Property conditions & facilities
It was a good cheap hotel that wasn’t cheap
Stayed 1 night in Sep 2024

4/10 Poor

Erin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning didn't work good. It looked nothing like it is advertised!! Lumpy old bed!! I will never stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

jignesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms, looked like rooms and property was recently renovated. A lot of options for dining nearby walkable distance. Over all great stay will be back next week !
Stayed 1 night in Sep 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonable
Stayed 2 nights in Sep 2024

2/10 Terrible

Tyson

Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good I was there for a wedding
Stayed 1 night in Sep 2024

6/10 Okay

Kimberly

Stayed 1 night in Aug 2024

4/10 Poor

Aron

Disliked: Property conditions & facilities
Bathroom door didn’t come close to closing properly.
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Staff & service, amenities
The room was nice, clean and had everything I needed. However the bathroom sink was clogged and it took three days for someone to unclog it. The gentleman who unclogged it was able to fix it in less than 5 minutes!
Stayed 6 nights in Aug 2024

6/10 Okay

Rudy

Disliked: Cleanliness
Had to change rooms because they smelled like smoke. Smoke detector was covered in plastic. Sheets and cover had a red stain on it.
Stayed 1 night in Aug 2024

8/10 Good

Kamiar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem was, defective A/C It's didn't cool, just heat !!
Stayed 2 nights in Aug 2024

2/10 Terrible

Adnan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry and no cleanliness
Stayed 1 night in Aug 2024

8/10 Good

stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024