Crowne Plaza Lansing by IHG

3.5 star property

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Photo gallery for Crowne Plaza Lansing by IHG

Exterior
Premium Room, 1 King Bed with Sofa bed (Microwave) | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Interior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Air conditioning

Explore the area

Map
925 S Creyts Rd, Lansing, MI, 48917
  • Lansing Mall
    ‪4 min drive‬
  • Michigan State Capitol
    ‪8 min drive‬
  • Lansing Center
    ‪8 min drive‬
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪17 min drive‬

Room options

Standard Room, 2 Double Beds (Microwave)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Microwave)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Microwave)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed (Microwave)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 730 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed (Microwave)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 364 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

About this property

Crowne Plaza Lansing by IHG

3.5-star hotel in Waverly
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Crowne Plaza Lansing by IHG offers 211 accommodations with safes and coffee/tea makers. 47-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lansing hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Lansing by IHG features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 15 meeting rooms. Event facilities measuring 17049 square feet (1584 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and room service (during limited hours). Complimentary self parking is available on site.

Crowne Plaza Lansing by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Bordeaux - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Bordeaux Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • Bordeaux Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 15 meeting rooms
  • 17,049 square feet of conference space
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Lansing West
Crowne Plaza Lansing West
Lansing Sheraton
Lexington Hotel Lansing
Sheraton Lansing
Crowne Plaza Lansing West Hotel
Crowne Plaza Lansing West
Crowne Plaza Lansing by IHG Hotel
Crowne Plaza Lansing an IHG Hotel
Crowne Plaza Lansing by IHG Lansing
Crowne Plaza Lansing West an IHG Hotel
Crowne Plaza Lansing by IHG Hotel Lansing

Crowne Plaza Lansing by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 311 out of 514 reviews
Rating 8 - Good. 151 out of 514 reviews
Rating 6 - Okay. 35 out of 514 reviews
Rating 4 - Poor. 11 out of 514 reviews
Rating 2 - Terrible. 6 out of 514 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

CAITLIN

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hottub was broken
Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and love this place! There’s a lot to do around the area and the service is great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient!
It was very good overall. The staff was very friendly and the food was really good. It was It was very good overall. The staff was very friendly and the food was really good. It was in a convenient Location for what I was there for. The roundabout in the hotel entrance was out of order, which I think that sucked. Also unfortunately, there’s no liquor stores near that hotel or places that sell alcohol so I feel like the bar should have cheaper drinks. The pool was nice. I stayed on the fifth floor and I’m not sure if bathrooms are different but the bathroom was super small. You can’t open up the door if you’re sitting on the toilet. When the heat turns on at night, it did make a noise but not super loud. I definitely would say they have to update the TVs. It’s kind of crazy you have to turn off the TV and turn it back on just to see the TV Guide you can’t log into YouTube or any streaming services whatsoever. But very nice over all … GO BLUE
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great say
It was beautifully decorated for Christmas. The breakfast was delicious. Staff was so friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory, Paw Paw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never had a bad experience here.
Stayed 1 night in Nov 2024

8/10 Good

Juan

Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness
Check in area/ lobby was beautiful. Rooms were average. Beds and pillows were not comfortable at all and regardless of the number of guests in the room, you are only provided with 2 passes for breakfast. Disappointing for the cost of the room. Would not stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great customer service, restaurant had great food. Easy check in and check out.
Stayed 2 nights in Nov 2024

10/10 Excellent

JOHN

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the amenities. Bar and restaurant is too pricey.
Stayed 1 night in Oct 2024

10/10 Excellent

Shaquetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in, clean
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is incredibly friendly and helpful. The property is very clean and rooms spacious. The bed was very comfortable, one of the most comfortable beds I’ve ever slept on!!
Stayed 2 nights in Oct 2024

6/10 Okay

Jeffrey, Louisville

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tub didn’t drain…AT ALL. Shower head barely worked. People smoking weed next door. Smell came thought connecting doorway.
Stayed 1 night in Oct 2024

10/10 Excellent

jake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Meghan

Traveled with partner, Traveled with family
We stayed over an MSU football weekend (so very busy time) and everything was excellent! Zero complaints!!
Stayed 1 night in Sep 2024

10/10 Excellent

Sirena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for our anniversary and they left a cute little care package with a card in our room.
Stayed 1 night in Sep 2024

10/10 Excellent

paul

Stayed 2 nights in Sep 2024

10/10 Excellent

luwillis

Stayed 1 night in Aug 2024

8/10 Good

Shaun

Stayed 1 night in Aug 2024

10/10 Excellent

Arlette

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant closed way to early but food was amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful! No complaints
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area & breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Danette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Poor dining experience - poor quality food - cost out of line with quality of the meal
Stayed 1 night in Aug 2024

10/10 Excellent

Bethany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! The dining on site was wonderful!
Stayed 1 night in Jul 2024