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Hotel Zhero - Ischgl/Kappl

5.0 star property

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January 2025

Photo gallery for Hotel Zhero - Ischgl/Kappl

Penthouse (Suite Liebhauser) | View from room
Presidential Suite | View from room
Indoor pool
Indoor pool
Penthouse (Suite Minotti) | In-room dining

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking included
    Parking included
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
Wiese 687, Kappl, Tirol, 6555
  • Dias Cable Car
    2 min drive
  • Hirschenbadlift
    19 min drive
  • Sunny Mountain Park
    21 min drive

Room options

View all photos for Room, 1 Twin Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 7
  • 3 King Beds

View all photos for Superior Suite (Junior)

Premium bedding, minibar, in-room safe, desk

Superior Suite (Junior)

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse (Suite Minotti)

Penthouse (Suite Minotti) | Fireplace

Penthouse (Suite Minotti)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite (Junior)

Flat-screen TV

Deluxe Suite (Junior)

  • Sleeps 6
  • 2 King Beds

View all photos for Penthouse (Suite COCO)

Premium bedding, minibar, in-room safe, desk

Penthouse (Suite COCO)

  • Sleeps 4
  • 1 King Bed

View all photos for Classic Suite (Junior)

Premium bedding, minibar, in-room safe, desk

Classic Suite (Junior)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room Triple

Premium bedding, minibar, in-room safe, desk

Deluxe Room Triple

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Zhero - Ischgl/Kappl

5-star Kappl hotel with restaurant
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Zhero - Ischgl/Kappl for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Zhero - Ischgl/Kappl offers 79 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Kappl hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski passes, and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a sauna and a fitness center. Complimentary uncovered self parking is available on site, along with a car charging station.

Hotel Zhero - Ischgl/Kappl is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
The Saint - This fine-dining restaurant serves breakfast and dinner. Reservations are required.
Minotti Lounge - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free ski shuttle
  • Free uncovered self parking on site
  • Covered valet parking on site (EUR 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Minotti Lounge
  • The Saint

Things to do

  • Full-service spa
  • Gym
  • Ice skating
  • Indoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • In the mountains

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between May 01 and November 27.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way)
  • Covered valet parking fee: EUR 16 per night
  • Pet fee: EUR 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Zhero
Hotel Zhero Ischgl
Hotel Zhero Ischgl Kappl
Zhero Hotel
Zhero Ischgl
Zhero Ischgl Kappl
Hotel Zhero Ischgl/Kappl Kappl
Hotel Zhero Ischgl/Kappl
Zhero Ischgl/Kappl Kappl
Zhero Ischgl/Kappl
Zhero Ischgl Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel
Hotel Zhero - Ischgl/Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel Kappl

Hotel Zhero - Ischgl/Kappl Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 121 reviews" "
Rating 8 - Good. 31 out of 121 reviews" "
Rating 6 - Okay. 11 out of 121 reviews" "
Rating 4 - Poor. 6 out of 121 reviews" "
Rating 2 - Terrible. 3 out of 121 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Zhero Hotel for 20 days on a long ski vacation with my 16-year old son. The hotel is nice and with great facilities. The staff was always smiling and attentive. The breakfast had everything you would expect, and more. Service always great. Dinner was sophisticated. Menus were elaborate 5 course, where one could appreciate an effort to provide something special. Sometimes dinner felt too long, but overall it was great. Many great ski centers are nearby.
Stayed 18 nights in Dec 2023

10/10 Excellent

Keesha

Liked: Cleanliness, staff & service, amenities
Staff were lovely. Free shuttle service is amazing. Skiing is down the road and very convenient I can't complain.

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was by far one of the best hotels I’ve stayed in. Besides the beautiful modern interior design, what stands out most is their excellent customer service. Their staff were extremely friendly and welcoming. Catering to our needs was of their utmost priority and they wanted nothing more than for us to enjoy our stay. Hotel Zhero also provides a wide range of services that will definitely give you a heightened sense of luxury and comfort. I would absolutely recommend staying at Hotel Zhero and I’m very much looking forward to my next stay here 👍👍
Stayed 5 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

ofer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experiences
amazing stay graet for ski
Stayed 4 nights in Feb 2020

10/10 Excellent

zachi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay,great breakfast,great location. The vip shuttle takes you where ever you want in the area from morrning untill midnight. The spa area was wonderfull. Dinner was nice and the service was super.
Stayed 4 nights in Feb 2020

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff were friendly and helpful. The shuttle was extremely useful for local travel since we did not rent a car. If we ever go back to Kappl, we most certainly return to Hotel Zhero!
Stayed 5 nights in Jan 2020

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White Christmas!
First time staying at this hotel. Went during Christmas break. Could not be happier! Very romantic,Great location and people, easily accessible by rental car and not in the snowy hills, nice and private, and not as crowded. So many gifts and care it felt very warming. Attention to detail was superb, hand written personalized card welcoming us. Everyone was wonderful and so very kind. English spoken is fluently. Concierge service was fantastic, super helpful, helped book Ski trips and rental equipment, gave wonderful directions to the ski location in Kappl. Rooms were fantastic, and clean. Views were amazing, most rooms have balconies. There is a private shuttle taxi that takes you anywhere you want to go (Kappl or Ischgl) just call, pickup and drop off was fast and efficient, so you never have to drive or worry about parking. Parking charges are beyond fair, breakfast was excellent, dining services was very nice, had delicious 5 course Christmas dinner. There is nothing else that can be improved, everything was above and beyond!
Stayed 3 nights in Dec 2019

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
It was excellent, very good service. Rooms could be a tad cooler at night (it gets really hot, no AC) but everything else was exceptional. I would certainly come back.
Stayed 2 nights in Nov 2019

10/10 Excellent

Hisham, Abu Dhabi, UAE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, great staff . Location is near town center. SPA is good.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Dusan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice winter Hotel
Great Hotel Great Staff . Recomend
Stayed 4 nights in Dec 2018

10/10 Excellent

Mr , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Zhero over Easter
The staff couldn’t have been more friendly or helpful - felt immediately at home...
Stayed 4 nights in Mar 2018

10/10 Excellent

Ron, atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff
Will come back for sure. All stay was nice and all staff were great Shuttle service is free and very good
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel in Ischgl - convenient
Great staff - very convenient and quick shuttle service from the hotel to Ischgl. Room was clean and comfortable.

10/10 Excellent

Matthew, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night stay at Zhero, Kappl.
Just returned from a fantastic 4 night stay at the Zhero Hotel in Kappl. It's both an incredibly indulgent and chic hotel, but balances this with a really welcoming and friendly service. All the staff - Maria, Camilla, Dan, Viktor, Annet, Thomas, Michael were super professional, courteous and fun - whether helping us book the perfect place for dinner, mixing great cocktails, or endlessly taking us back and forth to the slopes or nightlife of Ischgl. They were superb.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robbie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trendy hotel near the slopes
Very nice hotel close to ischghl ski area. Friendly staff, lovely rooms, great spa area as well as the bar and restaurant. Free shuttle to and from the town on your schedule was a big plus. Would certainly recommend this hotel for a modern touch to a chalet. Cons: Said there was free parking - there wasn't, had to paid 15euros a day. Wouldn't have been annoyed had they been upfront and said that parking wasn't free. Ate the breakfast in the restaurant and had drinks at the bar, we gave tips on the bill but when we checked out l, they added an additional 10% for food and 20% for drinks so double service. I'm not sure whether this was an honest mistake or a scam but we paid in advance for the room for the entire duration. At check in, was told that "you only paid for half your stay". I quickly corrected that false statement. Fantastic spa area, really well done but no hot tub, in my opinion the one thing that really is nice after skiing. You can rent skis in house. We rented at the slopes because the shop was closed when we tried to rent. The choice of rental in ischgal was better and more convenient as you didn't have to walk around in ski boots. Overall it was a nice hotel and certainly better priced and more modern looking than the hotels nearby.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Excellent Hotel, food and everyone that work there were so polite and helpful. Definitely go again

10/10 Excellent

Dave, Leipzig, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
very nice hotel and the staff couldn't have been more accomodating. Best spa facilities I've seen in a hotel.

8/10 Good

Chris, Espoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayathlon
NICE

10/10 Excellent

James, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities and service, made our weekend
Excellent service and the hotel was very comfortable with great facilities. We were upgraded to the penthouse which was fantastic.

10/10 Excellent

Chris, Carlsbad, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel near Ischgl, Austria
This hotel is amazing and the staff are some of the nicest people I have met working at a hotel. Everyone was extremely friendly from them moment we arrived, to the day we left. Rebecca was the first person we met once arriving, and she made us feel at home instantly. Another great feature was the restaurant. Amazing food and friendly staff here as well.