This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Lancaster East features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Lancaster hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Complimentary self parking is available on site.
Tru by Hilton Lancaster East is a smoke-free property.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free extended parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
Arcade/game room
Gym
Indoor pool
TV in common areas
Family friendly
Arcade/game room
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
24-hour business center
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Pool hoist on site
Stair-free path to entrance
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
5 floors
Built in 2017
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
55-inch smart TV with premium satellite channels
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster
Tru by Hilton Lancaster East Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The attractive room looked recently renovated. There were, however, some design flaws. There was one light switch for the overhead lighting over the bed. I like the idea of dispensers in the bathroom, however , they were difficult and painful for my arthritic hands to work.
The room was nice but the cleanliness needs some work. The pillows on the bed were not very supportive. We enjoyed the breakfast. The service was excellent as well.
Very friendly staff! Decent breakfast. Cleanliness was an issue....not terrible, but not great. I will admit I am picky about cleanliness, but even my husband noticed. I suspect this is due to lack of housekeeping staff as they seemed to maybe not have enough help to keep up. Examples of issues: carpet in hallways dirty with obvious crumbs & debris, hallway trash cans overflowing, multiple crumbs (but NO bugs) beneath mattresses, dark hair on pillow. Otherwise, great stay and hotel!
This hotel is convenient to all the shopping, dining and shows on the east side eof Lancaster. The rooms are on the small side, and expensive, but we needed a dog friendly hotel so we went with Tru.
Laura
Stayed 4 nights in Nov 2024
6/10 Okay
Charles
Dec 21, 2024
Disliked: Staff & service
Pictures on line were deceiving. Room much smaller than it appeared. Breakfast not kept up very well. Ran out of coffee cups. Not a very good area for walking dogs. Hotel was clean. Saw some burned out light bulbs.
The hotel was nice, but didn’t realize the breakfast area and the game area was in the lobby with the check in desk. My room bathroom floor was dirty with hair on it. My bed had hair on the sherts and one pillow case was on inside out. I think the cleaning person didn't do a great job.
Kim
Stayed 1 night in Dec 2024
10/10 Excellent
Pamela
Traveled with group, Traveled with partner
Dec 17, 2024
Everything has been great, Tyler checked us in and he was very friendly.