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Lancaster Marriott at Penn Square

3.5 star property

Choose dates to view prices

Photo gallery for Lancaster Marriott at Penn Square

2 bars/lounges, rooftop bar
Lobby
Meeting facility
3 restaurants, breakfast, lunch served; local and international cuisine
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Pool

Explore the area

Map
25 South Queen Street, Lancaster, PA, 17603
  • Central Market
    ‪1 min walk‬
  • Lancaster Marriott at Penn Square
    ‪1 min walk‬
  • Fulton Theatre
    ‪3 min walk‬
  • Lancaster, PA (LNS)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 355.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 355.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Corner (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)
  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 387 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Corner

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View, Corner

8.8 out of 10
Excellent
(8 reviews)
  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 344 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Pillowtop beds, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 391.4 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Lancaster Marriott at Penn Square

3.5-star Lancaster hotel, connected to the convention center in Historic Downtown Lancaster
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is available on request.
Lancaster Marriott at Penn Square offers 416 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lancaster hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Lancaster Marriott at Penn Square features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 72204 square feet (6708 square meters) include conference space. This business-friendly hotel also offers a garden, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Lancaster Marriott at Penn Square is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Exchange - This rooftop bar serves lunch and dinner. Guests can enjoy drinks at the bar.
Plough - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Two Kings - This restaurant serves breakfast only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.50 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Plough
  • The Exchange
  • Two Kings

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 72,204 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (20 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (48 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.50 per person
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster Marriott Penn Square
Lancaster Penn Square Marriott
Marriott Lancaster Penn Square
Marriott Penn
Marriott Penn Hotel
Marriott Penn Hotel Lancaster Square
Lancaster Marriott At Penn Square Hotel Lancaster
Lancaster Marriott Penn Square Hotel
Marriott Penn Square Hotel
Marriott Penn Square
Lancaster Marriott at Penn Square Hotel
Lancaster Marriott at Penn Square Lancaster
Lancaster Marriott at Penn Square Hotel Lancaster

Lancaster Marriott at Penn Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1004 reviews
Rating 8 - Good. 227 out of 1004 reviews
Rating 6 - Okay. 93 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lewis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed under one roof
Stayed 1 night in Nov 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Clyde, chseapeake

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant and staff outstanding. Did not like that there was no drop off guest and luggage entrance. Loved the rooftop bar but did not like that couldn’t access from inside the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Gail

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They do not have parking for this hotel. You have to park and pay at a near by lot.
Stayed 1 night in Nov 2024

4/10 Poor

Shenita

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
We loved the room. Very clean and quiet. However, there was construction at the front entrance and we had to ask a construction worker how to enter the building. Then we had a hard time finding the entrance to the garage. After construction is finished things should be great!
Stayed 1 night in Oct 2024

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room itself was great! Very clean however entering the hotel was a mess...the only instruction I received was to enter the garage and I ended up walking in circles to find said entrance. Another issue was only one elevator was working until the day we left and there is 18 or 19 floors in the whole hotel. I also couldn't connect my visit to the app at all and had to pay for internet despite having an account. No working vending machine on our floor so we had to go out at night to pick up snacks and drinks while the surrounding area had a massive homeless community.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yarden, chapel hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and view for the town. Staff was very nice. The area is center to the city which was great but it didnt have a lot to do as its a small city
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Carolyn

na
Stayed 1 night in Oct 2024

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and the staff is very friendly
Stayed 1 night in Oct 2024

10/10 Excellent

drew

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in the center of the city
Stayed 1 night in Sep 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Beryl

Traveled with group
Disliked: Staff & service, property conditions & facilities
Marriott should be ashamed of how this property looks and is being operated currently (September 2024). They are doing construction of the front entrance, so there is no place to pull your car up when you arrive. They have a side entrance, however to pull your car up, you are in a lane of traffic and people driving by will honk and almost run into your car. They instruct guests to park in the parking lot for the convention center (around the block), and then "bring your bags through the sky-walk." This is not convenient in any way, and if you can't find a parking spot close to the sky-walk entrance you have to carry your bags around the parking garage, then carry them through the sky-walk, and into the hotel. When we checked in (around 5 pm) there was NO hotel staff to help with the bags. After speaking with multiple front-desk staff finally one of the front-desk staff helped with the bags. The rooms are very average. And the location is pretty poor, it feels unsafe at night. The only friendly and helpful Marriott staff member was the concierge. I would never stay at this hotel again, and not recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Funda

Stayed 1 night in Sep 2024

6/10 Okay

Theresa

Disliked: Property conditions & facilities
Front entrance under construction Clean lady rude
Stayed 2 nights in Sep 2024

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Patricia

Traveled with family
Disliked: Amenities
The parking garage was so inconvenient for transporting luggage into building. The shower in the bathroom was impossible to adjust proper water temperature. It would change from ice cold to scalding hot during the shower. Housekeeping left us 1 washcloth for 3 adults. The room had no drawers or any kind of shelf or storage for clothing other than a slim closet for clothes on hangers.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was very convenient and close to downtown shopping. At the time of our arrival, the front of the hotel had construction, and we were not able to access the parking garage next door to the hotel which was an unfortunate inconvenience. Other than that, our stay was very comfortable, and would definitely stay again if in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent, Myerstown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located at the convention, making it convenient to walk from room. There are many food options nearby in walking distance.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane-marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome upon arrival. The employees are professional and caring. Quality accommodations are located in a trending area. There is a Farmers Market, one of the oldest, located across the street. Check the dates/ times that it is open. Museums, shopping, and Franklin and Marshall are within an easy distance. Parking at this central city location is easy; the parking garage is a city facility. Note: Check-in and then drive to the garage. The Marriott and baggage carts are accessible on the second floor of the garage. We enjoyed the hotel's quiet atmosphere located in the heart of Lancaster.
Stayed 2 nights in Sep 2024