Lancaster Inn and Suites

2.0 star property

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Photo gallery for Lancaster Inn and Suites

Lobby sitting area
Restaurant
Lobby
Property entrance
Exterior

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1475 Lancaster Road, Manheim, PA, 17545
  • Spooky Nook Sports
    ‪7 min drive‬
  • Franklin & Marshall College
    ‪13 min drive‬
  • Dutch Apple Dinner Theatre
    ‪13 min drive‬
  • Lancaster, PA (LNS)
    ‪12 min drive‬

Room options

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

Pet Friendly Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Pet Friendly, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(98 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Accessible, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Lancaster Inn and Suites

Manheim hotel close to Root's Country Market & Auction
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
Lancaster Inn and Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves.

This Manheim hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Lancaster Inn and Suites features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This Manheim hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Onsite self parking is complimentary.

Lancaster Inn and Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from April 9 2025 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Inn Lancaster
Lancaster Inn Manheim
Lancaster Manheim
Lancaster Inn and Suites Hotel
Lancaster Inn and Suites Manheim
Lancaster Inn and Suites Hotel Manheim

Lancaster Inn and Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1017 reviews
Rating 8 - Good. 288 out of 1017 reviews
Rating 6 - Okay. 117 out of 1017 reviews
Rating 4 - Poor. 54 out of 1017 reviews
Rating 2 - Terrible. 35 out of 1017 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was nothing short of embarrassing. Barely any selection worth eating.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Staff & service, amenities, property conditions & facilities
Check-in process was very easy and the room was very spacious
Stayed 2 nights in Apr 2025

10/10 Excellent

Michele

Stayed 1 night in Apr 2025

8/10 Good

Eliana

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is under renovations, hallways werent clear to walk. Our room looked like it wasnt finished. No outlets worked in bedroom except behind bed
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The shower was amazing in room 208! Partner uses rotator and has walking and standing issues. This worked great.
Stayed 1 night in Apr 2025

10/10 Excellent

Hugh, Dorchester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at a great value. Their customer service and hospitality was great.
Stayed 1 night in Apr 2025

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were unable to access our reserved room. The floor it was on was full of construction materials and trash. We could not get to our door because there was a mop bucket in front of our door and a large cart. The room we were then given was a cheaper room- no hot tub. And we weren’t reimbursed the difference because we prepaid through Expedia.
Stayed 1 night in Apr 2025

8/10 Good

Claudius

Stayed 1 night in Apr 2025

2/10 Terrible

Janine

Traveled with family
Disliked: Amenities
Nothing impressed me about the hotel. Issues from the time of check-in to check-out. Flys, construction, had to change rooms, came back to room from the day and key did not work. Breakfast worse experience. Spent 40 minutes in the cafe and never ate. We had to wait for the OJ to been refreshed, flies everywhere, tried making waffles, asked for assistance, after several attempts the waiter realized the machine was on warm and she didn't turn it on. 2 more attempts and the other waiter realized the batter was not good. We just left without breakfast. Asked to see a manager, MIA.
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at Lancaster Inn & Suites 2x a year when visiting family. Always a joy to stay here. Even with the massive renovations the staff was amazing, it was quiet, and kept clean. The staff always goes out of their way to make us feel welcome. Love the newly renovated rooms!
Stayed 3 nights in Apr 2025

10/10 Excellent

latonya

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Apr 2025

6/10 Okay

James

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

LaToya

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The first thing I noticed in the bathroom was the shower was dirty. There was long pieces of hair on the shower walls. The shower was dirty more towards the top, basketball players use the showers so they should make sure someone is tall enough to clean above 6 feet. The facial tissue had enough tissue in the box for you to blow your nose twice and then it was empty, with no replacement box. They ran out of waffle mix. We went to eat breakfast around 9:30, the waffle mix was done. There should be a staff periodically checking supplies to make sure nothing runs out while breakfast hours are in effect. I went to the front desk to ask about the waffle mix, I rang the bell, no response. For all the money I paid for one night, I should’ve had a decent breakfast. I have an upcoming reservation which will be canceled once I book something else.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Bummer

Unfortunately when we used the hot tub it leaked downstairs into the washer and dryer room. They told us we could still use it but we didn't for the common courtesy, reasons. So what was suppose to be a great relaxing night ended up being a bummer. The room was being updated. No sheets for the pull out sofa. The bed was way too soft. But the people at the desk were absolutely terrific and very helpful when we asked for anything. That is why the overall rating was just good.
Stayed 1 night in Apr 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness
Hotel is close to the sports complex we were going to for the weekend. The hotel itself was fair. They were working on updating rooms, they ran out of coffee for the weekend, didn't make beds even after we aaked them if they could, the people upstairs were super loud. Its an ok place if you need the basics but thats about it. Wouldnt stay again
Stayed 2 nights in Apr 2025

6/10 Okay

Ying

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value.
Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Traveled with family
Disliked: Cleanliness, property conditions & facilities

A little disappointing Manheim stay.

The hotel is definitely below average. There was some sort of construction/renovation going on during our stay, with the workers taking up the elevator and hall space. And … the breakfast area was dirty. The young man working the sitting/eating area had no inclination to clean or tidy up. The laundry room was not available, which was disappointing since the website said the hotel had the amenity available.
Stayed 1 night in Apr 2025

4/10 Poor

JOELLE

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Amy

Traveled with family
Disliked: Property conditions & facilities
The hotel was struggling keeping common areas, clean and maintained. I think they’re trying, but more care and attention is needed in all common areas and guestrooms.
Stayed 1 night in Apr 2025

2/10 Terrible

Lenaja

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dated/Unsafe

We were unable to stay at this property, it felt unsafe. There were people who lived there. We could hear them yelling through the wall. The carpet was dirty. The room had a terrible odor and the bath towels had yellow stains all over them and we’re not folded neatly and appeared to used. After checking in, we did not feel comfortable bringing our belongings to the room let alone sleeping in the room or in the bed. also, the couch that we would have used as a pullout couch blocked the front door so if the couch was open for someone to sleep in it, we would not be able to get in or out the door. We brought this to the attention of the front desk and they suggested that we check out and receive a refund. There was also mold on the bathroom walls and two of us suffer from asthma.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Nicholas

Stayed 1 night in Mar 2025