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Holiday Inn Palmdale-Lancaster by IHG

3.0 star property

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Photo gallery for Holiday Inn Palmdale-Lancaster by IHG

Interior
1 bedroom, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot Tub

Explore the area

Map
38630 5th St W, Palmdale, CA, 93551
  • Palmdale Regional Medical Center
    ‪13 min walk‬
  • Palmdale City Hall
    ‪3 min drive‬
  • Antelope Valley Mall
    ‪3 min drive‬
  • Palmdale, CA (PMD-Palmdale Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(70 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Minifridge)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds (Minifridge)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Best Western Plus John Jay Inn & Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1007)
$130 nightly
The price is $130 total
includes taxes & fees
Best Western Plus John Jay Inn & Suites

About this property

Holiday Inn Palmdale-Lancaster by IHG

3-star Palmdale hotel close to Palmdale Regional Medical Center
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Palmdale-Lancaster by IHG offers 148 accommodations with video-game consoles and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Holiday Inn Palmdale-Lancaster by IHG provides a hot tub and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 1650 square feet (153 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Palmdale-Lancaster by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 5:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.
5th Street Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 5:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; USD 5 to 14.95 for adults and USD 5 to 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5th Street Bistro

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,650 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 14.95 for adults, and USD 5.00 to 14.95 for children
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Hotel Palmdale-Lancaster
Holiday Inn Palmdale-Lancaster
Holiday Inn Palmdale-Lancaster Hotel

Holiday Inn Palmdale-Lancaster by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 670 out of 1018 reviews
Rating 8 - Good. 195 out of 1018 reviews
Rating 6 - Okay. 68 out of 1018 reviews
Rating 4 - Poor. 32 out of 1018 reviews
Rating 2 - Terrible. 53 out of 1018 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Stayed 1 night in Apr 2025

8/10 Good

Timothy

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Room and common areas are clean and maintained . Photos are accurate and location is convenient. Would stay here again.
Stayed 2 nights in Apr 2025

6/10 Okay

David

Liked: Staff & service
It’s good enough for a brief stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Rooms are nice and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms for those rates.
Stayed 1 night in Apr 2025

10/10 Excellent

Abelardo

Stayed 1 night in Mar 2025

10/10 Excellent

Bernaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Beniyam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 1 night in Apr 2025

10/10 Excellent

Shacora

Liked: Cleanliness, staff & service
I like everything about my stay
Stayed 1 night in Apr 2025

10/10 Excellent

Leona

Traveled with family
Liked: Staff & service, amenities
Clean rooms. Cozy beds. Great pool! Very friendly, helpful staff. Delicious food for breakfast! This place was amazing!! We Would definitely stay again.
Stayed 1 night in Apr 2025

6/10 Okay

Edwin

Liked: Cleanliness, property conditions & facilities
Front counter did not meet expectations.
Stayed 1 night in Apr 2025

10/10 Excellent

Juvenal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 1 night in Apr 2025

8/10 Good

Juvenal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice rooms are very clean and comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I still haven’t got my deposit back it says pending on my account and it’s been almost 3 weeks now. I also know I didn’t damage any property.
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Mar 2025

10/10 Excellent

Laci, Lancaster

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clean rooms and hallways smelled clean
Stayed 1 night in Mar 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel ever! In the first room the shower didn’t work so after unpacking I had to repack and move to another room. Then the water had smelled like rotten eggs and the towels were dirty with someone else’s hair still on the towel. Also the elevator smelled like weed so bad. Horrible hotel
Stayed 1 night in Mar 2025

8/10 Good

Nancy

Stayed 1 night in Jan 2025