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Holiday Inn Lancaster by IHG

4.0 star property

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Photo gallery for Holiday Inn Lancaster by IHG

Spa
Exterior
Garden
Daily English breakfast (GBP 16.95 per person)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Pet friendly
$113
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Caton Road, Lancaster, England, LA1 3RA
  • Williamson Park
    ‪4 min drive‬
  • Lancaster Castle
    ‪5 min drive‬
  • Lancaster University
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double or Twin Room

1 bedroom, desk, iron/ironing board, travel crib

Premium Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

1 bedroom, desk, iron/ironing board, travel crib

Premium Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, desk, iron/ironing board, travel crib

Standard Double or Twin Room

8.6 out of 10
Excellent
(39 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, travel crib

Premium Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(20 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(26 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Lancaster by IHG

4-star Lancaster hotel with restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a conference center are onsite. Housekeeping is available on request.
Holiday Inn Lancaster by IHG offers 156 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a steam room, and a children's pool.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, Holiday Inn Lancaster by IHG features a health club and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 215 square feet (20 square meters) include a conference center. This business-friendly hotel also offers a children's pool, multilingual staff, and a garden. Complimentary self parking is available on site.

Holiday Inn Lancaster by IHG is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hotel Restaurant - This restaurant specializes in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (215 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (25 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 368 out of 1006 reviews
Rating 8 - Good. 338 out of 1006 reviews
Rating 6 - Okay. 152 out of 1006 reviews
Rating 4 - Poor. 85 out of 1006 reviews
Rating 2 - Terrible. 63 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon

Stayed 1 night in May 2025

10/10 Excellent

Bhellsun

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hospitality and location. Parking was good. Swimming pool. Good breakfast. Overall the stay was good.
Stayed 4 nights in May 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel suited our needs as an overnight stay to break the journey to Southampton. We arrived at 21.15 the reception was still open and manned and quick to serve us, the car parking register was at the counter. Room was fine and the hotel was still serving bar food up to 21.45 which was useful. We did not have breakfast so no comment on that.
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Stayed 1 night in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff helpful, large room, clean and tidy
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Excellent breakfast. Property a bit tired, but with a renovated bathroom. No fridge (I was surprised), but with a kettle. Arrived to find a connecting door which worried me, but while then hotel was full of families, I did not hear noise from nearby rooms, just the outside corridor. Worked OK.
Stayed 1 night in May 2025

10/10 Excellent

Devang

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, very helpful staff, we loved the breakfast and swimming facilities.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We like how local it was to town centre only a couple of minutes in car or there was a bus stop across the main road. The staff were all pleasant & welcoming The food was very nice too
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ali Asgar

Traveled with family and small children
Liked: Cleanliness, amenities
Good stay but property needs a renovation.
Stayed 2 nights in May 2025

2/10 Terrible

Alex

Stayed 1 night in May 2025

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and decent

Friendly, helpful and hard working staff. Incredible breakfast. Clean. Good value
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with family
Lewis, who greeted us and checked us in, was excellent!
Stayed 1 night in May 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
Disliked: Room comfort

Need a new mattress

The hotel Is good and clean but the mattress was not comfy at all, it needs to be changed, it was clearly old.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Amenities
A basic holiday inn, the rooms were clean and comfortable. The staff were friendly and happy
Stayed 1 night in May 2025

6/10 Okay

Anthony

Business traveler
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Stayed 1 night in May 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. Breakfast was tasty with lots of choice. Will definately stay there again
Stayed 2 nights in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Beds weren’t very comfortable woke up with a sore back
Stayed 1 night in May 2025

2/10 Terrible

Oana

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Very dirty hotel our bed was broken stinky carpets just avoid
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the motorway and lovely walk into Lancaster good for dogs
Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient as a stopover near the motorway, comfortable bed, hot shower. Advertised’Chinese all you can eat buffet’ was overpriced and very underwhelming. Lift was out of order (advised by staff). Plenty of parking. Good EV charging facilities nearby, though not on site. I did sleep well
Stayed 1 night in Apr 2025