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Holiday Inn Express & Suites Lancaster, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Lancaster, an IHG Hotel

Exterior
Hallway
Suite, Multiple Beds | In-room safe, desk, soundproofing, iron/ironing board
Indoor pool
Suite, 2 Queen Beds, Accessible (Accessible Tub) | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
1861 Riverway Dr, Lancaster, OH, 43130
  • Ohio Glass Museum
    4 min drive
  • Rising Park
    5 min drive
  • Georgian Museum
    5 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    36 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Accessible Tub) | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

Suite, 2 Queen Beds, Accessible (Accessible Tub) | In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Communication, Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Communication, Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 592 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, soundproofing, iron/ironing board

Suite, Multiple Beds

  • 342 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Baymont by Wyndham Lancaster

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very Good, (1068)
The price is $103
per night
$118 total
includes taxes & fees
Dec 14 - Dec 15
Baymont by Wyndham Lancaster

About this property

Holiday Inn Express & Suites Lancaster, an IHG Hotel

Lancaster hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Lancaster, an IHG Hotel offers 63 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Lancaster, an IHG Hotel features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express & Suites Lancaster, an IHG Hotel is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Lancaster
Holiday Inn Express Lancaster
Lancaster Holiday Inn Express
Holiday Inn Express Lancaster Hotel
Holiday Inn Express Suites Lancaster
Holiday Inn Express Suites Lancaster an IHG Hotel

Holiday Inn Express & Suites Lancaster, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 569 reviews" "
Rating 8 - Good. 177 out of 569 reviews" "
Rating 6 - Okay. 53 out of 569 reviews" "
Rating 4 - Poor. 36 out of 569 reviews" "
Rating 2 - Terrible. 15 out of 569 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Rupendrasingh

Stayed 1 night in Aug 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved this property for the location, because breakfast was included and it had a pool. Upon checking in I learned that the pool was under construction and closed. I feel this is something that needs to be disclosed before check in. Other than that, our stay was wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay! Staff is always friendly & helpful! It’s very clean & the remodel is great!
Stayed 1 night in Aug 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Trip stay
Close to a wedding we were attending.
Stayed 1 night in Aug 2024

8/10 Good

Manmohan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable hotel
The hotel location is nice and the room cleanliness was great the breakfast choices were good but limited over all the property was clean the room was comfortable and I would visit this place again
Stayed 3 nights in Aug 2024

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean newly renovated, breakfast ok but opening time a little late. The place is under renovations so none of the other amenities were open no pool no exercise room. image showed an indoor pool didn't see it , there was an outdoor pool under renovations so that wasn't open there was no out door patio to sit at. Price for the rooms were pretty high with all things shut down .I don't recommend till all their renovations are finished.
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
’s - Nice, updated. -‘s - handicap room not well thought with bathroom door AND apparatus charged some $25 incidentals while I was sleeping. For what? All I did was come in and go to bed. No snacks, extra anything.
Stayed 1 night in Aug 2024

4/10 Poor

William

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When i recieved my confirmation email it stated that check in time was 3pm, but when i got here to check in was told the room wouldn't be ready to check in till 4pm
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tad bit noisy of a hotel
Stayed 1 night in Jul 2024

10/10 Excellent

aaron

Traveled with family
Place is under constitution but the room is really nice and updated
Stayed 1 night in Jul 2024

10/10 Excellent

Mary, Wheeling

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit pricey, but everything was very good
Stayed 1 night in Jul 2024

4/10 Poor

Milan

Disliked: Cleanliness, amenities
The staff was ok, but the cleaning of the first day was very poor.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Ron

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Salam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Mateus, Lebanon

Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Jun 2024

10/10 Excellent

Enrico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enrico - Tuscany
Perfect location, kindly staff , I will go back ciao
Stayed 1 night in Jun 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is construction going on but it really didn't affect our stay. The rooms were spacious and the beds were very comfortable. The hotel was very clean and the staff very friendly. Breakfast was good, a lot of options available and they change items everyday so you don't have the same thing day after day.
Stayed 3 nights in Jun 2024

8/10 Good

Ellen

Traveled with family
Liked: Cleanliness, staff & service
Staff were very friendly. Room was clean and recently renovated - but the hotel is still being renovated so the score was lower than it would be once they are finished. Parking lot was very dark - most lights did not work. It did not feel safe because of this.
Stayed 1 night in Jun 2024

6/10 Okay

Travis

Traveled with family
Wouldn’t have paid $215 a night if the pool was t working. Only reason I chose this hotel. Thumbs down.
Stayed 1 night in Jun 2024

10/10 Excellent

Andy

Stayed 1 night in Jun 2024

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here whenever visiting family. It’s very clean. The staff is always friendly & helpful!
Stayed 1 night in Jun 2024

4/10 Poor

Lisa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Never again
The advertised pool is closed until further notice. No vending machines and rude evening staff
Stayed 2 nights in May 2024

10/10 Excellent

Julie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, staff was nice, and conveniently located.
Stayed 1 night in May 2024