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Comfort Inn Lancaster at Rockvale

2.5 star property

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Photo gallery for Comfort Inn Lancaster at Rockvale

Business center
Free daily buffet breakfast
Interior entrance
Lobby
Premium bedding, pillowtop beds, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
$93
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • American Music Theatre Lancaster
    ‪5 min walk‬
  • Amish Farm and House
    ‪8 min walk‬
  • Dutch Wonderland
    ‪2 min drive‬
  • Lancaster, PA (LNS)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(74 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(47 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Lancaster at Rockvale

Lancaster hotel connected to a shopping center, walkable to American Music Theatre Lancaster
A 24-hour front desk, express check-out, and a lobby fireplace are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and multilingual staff assistance are onsite.
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Complimentary self parking is available on site.

Comfort Inn Lancaster at Rockvale is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 11.10 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Comfort Inn Lancaster at Rockvale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1007 reviews
Rating 8 - Good. 290 out of 1007 reviews
Rating 6 - Okay. 98 out of 1007 reviews
Rating 4 - Poor. 37 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chacko

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lori, Silverton

Stayed 2 nights in May 2025

10/10 Excellent

Abilio B

Stayed 2 nights in May 2025

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Julianne

Traveled with group
Liked: Amenities, property conditions & facilities
I loved that I was able to find a variety of dining options, the room was clean & quiet, the associates were friendly & helpful, and the location was an easy & convenient drive to downtown Lancaster, all at an affordable rate.
Stayed 3 nights in May 2025

10/10 Excellent

Karen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this property was super nice. It was clean. Would stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Anderson

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I met with Donna the front desk personel. She was very helpful to my family. We traveled 3 hours with 3 children, we came way before check-in time. She accommodate us to an early check-in. There was the best things. Thank you Donna.
Stayed 1 night in May 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
E
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

1 and done, will not return

Toilet paper holder was under the sink back against the wall. This was totally unacceptable. We have never stayed at a place where it was this difficult to reach TP. It was basically where you had to stand up and turn around to access it. BS.
Stayed 1 night in May 2025

8/10 Good

Louise

Traveled with partner
Liked: Amenities, property conditions & facilities
Convenient
Stayed 2 nights in May 2025

4/10 Poor

Richard, Mechanicsville

Stayed 2 nights in May 2025

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Susan

Traveled with family
Stayed 1 night in May 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you! Loved the snack bags
Stayed 1 night in May 2025

4/10 Poor

Yoselin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 2 nights in May 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king bed rooms were clean and comfortable. If you have a room on the east side of the building, plan on being greeted by plenty of sunshine in the morning. These rooms are not equipped with room darkening shades in the windows. If you want to enjoy a full continental breakfast, be sure to arrive early. At 9am the eggs and sausage was no longer available. Fresh make your own pancakes were great along with fresh fruit and cereal.
Stayed 1 night in May 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Rooms were clean. Breakfast was good. Nice area.
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Amenities, property conditions & facilities
Great hot
Stayed 2 nights in May 2025

2/10 Terrible

Josephine

Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place to Stay.

Clean, comfortable, and a pleasant staff.
Stayed 1 night in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Flor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Beverly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean

Even though a couple things were worn, the property was very clean. Maybe more seating at free breakfast. The staff was nice and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay very well with good breakfast and nice room service. Reception staff is helpful.
Stayed 2 nights in Apr 2025