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New Lanark Mill Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for New Lanark Mill Hotel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
View from room
Suite | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
Mill No.1, New Lanark Mills, Lanark, Scotland, ML11 9DB
  • New Lanark
    2 min walk
  • Ristorante La Vigna
    4 min drive
  • Lanark Station
    4 min drive
  • Glasgow (GLA-Glasgow Intl.)
    63 min drive

Room options

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 301 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Desk, iron/ironing board, free WiFi, bed sheets

Suite

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • River view
  • Sleeps 2
  • 2 Double Beds

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Exterior

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Parking included
Free WiFi
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4.5 out of 5, Wonderful, (628)
The price is $66
per night
$79 total
includes taxes & fees
Jan 12 - Jan 13
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About this property

New Lanark Mill Hotel

4-star Lanark hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
New Lanark Mill Hotel offers 46 accommodations with coffee/tea makers and bathrobes. Televisions come with digital channels.

This Lanark hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, New Lanark Mill Hotel features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 8 meeting rooms. This business-friendly hotel also offers a sauna, gift shops/newsstands, and tour/ticket assistance.

New Lanark Mill Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10:30 AM.
New Lanark Mill Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 8.50 to 13.95 for adults and GBP 4.50 to 6.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • On a river

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 8.50 to 13.95 for adults, and GBP 4.50 to 6.95 for children
  • Facilities fee: GBP 10.00 per person, per stay and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

New Lanark Mill Hotel & Self Catering Waterhouses
New Lanark Mill Self Catering Waterhouses
New Mill Hotel & Self Catering Waterhouses
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New Lanark Mill Hotel Hotel Lanark

New Lanark Mill Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 252 out of 417 reviews" "
Rating 8 - Good. 118 out of 417 reviews" "
Rating 6 - Okay. 32 out of 417 reviews" "
Rating 4 - Poor. 9 out of 417 reviews" "
Rating 2 - Terrible. 6 out of 417 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

JANICE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely relaxing stay. Clean, comfortable and quiet just what we where looking for.
Stayed 2 nights in Sep 2024

10/10 Excellent

christopher mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in restored converted old cotton mill by the falls of Clyde. Friendly staff. Good service. Good quality food in the restaurant. My wife enjoyed the Spa facilities. Mobile signal patchy due to location in a steep sided valley but hotel provided free Wi-Fi.
Stayed 2 nights in Sep 2024

10/10 Excellent

fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel with great walks around the Clyde. Weather made it a great afternoon outside.
Stayed 1 night in Sep 2024

6/10 Okay

Julie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Was disappointed this time, our third visit. The room was covered in dust on all surfaces, and the bathroom floor was left dangerously wet. We were a little early for check in but so were many others who came after us but managed to get into their rooms right away. We had to wait 2 30 minutes. Apart from the dust the room itself was lovely. However the sachets of hot chocolate and coffee had been there for a long time as the coffee was nearly solid. The breakfast was terrible, dried up fatty square sausage you could hardly cut and bacon which was so overcooked and had been left standing for goodness knows how long. If this was my first visit I wouldn't go back. However I have been twice before and I know they are better than this. I will try again but if its not improved, next time will be my last. Sorry for the not good review but I hope it will help to improve the next visit.
Stayed 1 night in Sep 2024

8/10 Good

Jenna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Falls of Clyde walk was lovely. About 3/4 mile all in. The hotel was lovely, not too busy. Pool was empty and water not too cold. Big clean room. Breakfast was a little disappointing, some missed items, overdone eggs and burnt potato scone. Partner had eggs Benedict also overdone and cold but also had the continental option of toast, cereal, fruit cup, yoghurt and a few pastries. 3 out of 5.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location
Clean and comfortable room with a view of the river. Staff were all friendly and helpful. Brilliant location in a World Heritage Site. We look forward to our next stay.
Stayed 1 night in Aug 2024

6/10 Okay

Grant, Highbridge

Traveled with family
Liked: Cleanliness, staff & service
Basic facilities for the price
Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, amenities
Great place to stay and check out the river nearby. The restaurant was good. Be sure to hike around the area!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a unique setting. Bit dated and needs some updating to reach full potential - same feeling goes for whole of New Lanark. It's a real shame as the whole attraction feels like it's not quite there yet and felt a bit like a ghost town. Lovely walk to waterfalls though. Food was excellent and so we're staff.
Stayed 1 night in Aug 2024

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Brilliant location, poor food service
Biggest downside was having to wait for 45 mins for my dinner. When it arrived half was missing ( haggis and sauce ) and what was on the plate looked awful , so not such a chicken supreme. I declined to eat the food or have it topped up with the missing parts. The lady sitting next to me also suffered the same fate. To be fair the Manager came to my room with apologies and offer of a sweet instead. Also declined as I had lost my appetite by then. Took the free drink offered at the bar.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch experience
Fantastic service top notch staff very good and well trained . Great place to stay lot to see and do .
Stayed 1 night in Jul 2024

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing after a long drive.
Really nice area. Lovely room with a view. Very relaxing and very nice pool and sauna after a long drive.
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Liked: Cleanliness
Disappointing
Friendly welcome; allocated a disabled room (? not sure why) great space but dislike wet rooms; king size bed but mattress far too soft; breakfast very disappointing - no vegetarian sausages, no smoked salmon as delivery had not come so eggs it was and had to ask for orange juice as not on table. Spa centre is nice but plastic cups need to go. On checkout a bar bill had been added to our room but removed when queried - no “how was your stay”. Won’t be back.
Stayed 1 night in Jul 2024

8/10 Good

Alan, Ashford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building and setting
Stayed 2 nights in Jun 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel itself was bueatifull. Pool facilities lovely. When we had dinner the items on the menu they didnt have. Wasnt asked for ages if we wanted a drink costomer service at dinner poor untill a young girl had to try sort it out.
Stayed 1 night in Mar 2024

8/10 Good

Jean-Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth a stay
Lovely hotel with very friendly staff. Dinner menu a little as not changed very often but quality of food amazing. Rooms comfortable and beds very good size. So much to explore whilst at this hotel as uts a converted mill.
Stayed 2 nights in Jun 2024

8/10 Good

David

Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our room was stunning, everything was perfect. It's spacious and classy and has everything you need. It's a beautiful hotel with the added bonus of the use of the pool, sauna and steam room. Will definitely return.
Stayed 1 night in Jun 2024

2/10 Terrible

Paul

Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can be expensive but best in the area by far
Love staying here - fabulous location, excellent breakfast, lovely leisure facilities, clean and spacious rooms. There has definitely been some staff training - a noticeable improvement this visit in customer relations. The bar is a bit dark, dingy and tired.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024