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Holiday Inn Express Lake Wales N-Winter Haven by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Lake Wales N-Winter Haven by IHG

Exterior
Exterior
Free buffet breakfast
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
2953 Ridge Way, Lake Wales, FL, 33859
  • LEGOLAND® Florida
  • Bok Tower Gardens
  • Eagle Ridge Mall
  • Winter Haven, FL (GIF-Winter Haven Municipal)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (310 Sq Ft, Communication, Access Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (310 Sq Ft, Communication, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (310 Sq Ft)

Standard Room, 2 Queen Beds (310 Sq Ft) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (310 Sq Ft)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (310 Sq Ft)

Standard Room, 1 King Bed (310 Sq Ft) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (310 Sq Ft)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (395 Sq Ft, Mobility Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (395 Sq Ft, Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (310 Sq Ft, Communication Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (310 Sq Ft, Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (395 Sq Ft)

Suite, 1 King Bed with Sofa bed (395 Sq Ft) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (395 Sq Ft)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Best Western Plus Winter Haven Inn & Suites 

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (690)
The price is $186
per night
$208 total
includes taxes & fees
Feb 19 - Feb 20
Best Western Plus Winter Haven Inn & Suites 

About this property

Holiday Inn Express Lake Wales N-Winter Haven by IHG

Lake Wales hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Lake Wales N-Winter Haven, an IHG Hotel offers 82 air-conditioned accommodations with DVD players and safes. 55-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Holiday Inn Express Lake Wales N-Winter Haven, an IHG Hotel features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 97 square feet (9 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Complimentary self parking is available on site.

Holiday Inn Express Lake Wales N-Winter Haven, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • DVD player
  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 97 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express LAKE WALES
Holiday Inn Express LAKE WALES N-WINTER HAVEN
Holiday Inn Express N-WINTER HAVEN
Holiday Inn Express N-WINTER HAVEN Hotel
Holiday Inn Express N-WINTER HAVEN Hotel LAKE WALES
LAKE WALES Holiday Inn Express
Holiday Inn Express Lake Wales n - Winter Haven Hotel Lake Wales
Holiday Inn Express Lake Wales N-Winter Haven Hotel
Holiday Inn Express LAKE WALES N WINTER HAVEN
Inn Express NWinter Haven
Holiday Inn Express Lake Wales N Winter Haven
Holiday Inn Express Lake Wales N-Winter Haven by IHG Hotel
Holiday Inn Express Lake Wales N Winter Haven an IHG Hotel

Holiday Inn Express Lake Wales N-Winter Haven by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean facilities, very easy to go to in right off of rt 27
Stayed 1 night in Nov 2024

8/10 Good

Kathryn

Stayed 1 night in Nov 2024

8/10 Good

Kenna

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was amazing! So friendly!
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled very bad. The receptionist sprayed and was still smelled bad
Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Plenty of toiletries supply. Fair breakfast. I didn’t like that drawers are icky.
Stayed 2 nights in Oct 2024

8/10 Good

Tommy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Ishita

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. Rooms were clean and tidy.
Stayed 2 nights in Oct 2024

10/10 Excellent

William R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the front desk was very friendly and helpful. The beds were very comfortable. Very nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Gernecy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Daneil

Stayed 1 night in Oct 2024

10/10 Excellent

Yanelis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room’s a/c was broken, I complained about it, the front desk lady came to check and she was really nice and apologized and brought us a fan but there was nothing she could do because it was late at night, I had a bad night but the next day the manager approved a refund, to me that shows professional and responsible customer service.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling with our cat and elderly mother, so we needed special accommodations for both. Hotel very efficiently handled all my special requests regarding our needs. Super stay. Friendly staff. Rooms are large and clean. Great stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort During Hurricane!
Overnight during hurricane. All staff bent over backwards to make us comfortable and at peace!
Even our kitty was nice and cozy
Stayed 2 nights in Oct 2024

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and rooms were clean.
Stayed 2 nights in Oct 2024

2/10 Terrible

Tiffany

Liked: Cleanliness, staff & service
The staff at check-in was a bit rude or seemed to be inconvenienced by our presence. There was a lot of noise right outside of our door around midnight that lasted for approximately an hour. The hot water and the cold water are backwards in the bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legoland trip
The desk check-in person Malik was very courteous and helpful. Clean room. Lots of places to eat that were close although no nice restaurants only fast food. Pool was nice. Breakfast was good. The next day the desk had no knowledge of Legoland that is a close attraction. Also there should give been a shuttle to the park (only 10 or so minutes away).
Stayed 2 nights in Oct 2024

10/10 Excellent

Mayte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and good breakfast.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sanja

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, staff is very nice
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Business traveler, Traveled with family
Liked: Staff & service
This property was fairly clean, but had a strong antiseptic odor that got stronger each time the air conditioning came on. The air was cold, linens were clean, bathroom was fairly clean but there was dust and hairs in the corners- which should be rectified. The property feels like it is in an overgrown, abandoned parking lot and we saw neighborhood teens trying to get into various doors of the hotel on multiple occasions. It felt unsafe- and a bit sketchy but we had no problems or issues while we were there so it may have been just one of those perceptions one gets. All in all, it wasn’t a terrible stay but it just felt off somehow. We will stay at the Hampton next time we are in town. But if we had to stay here we wouldn’t be deterred. The front desk and maids/workers were very nice and helpful. Nice Fall decor and the parking lot and front entry had just been refreshed. Lots of good restaurants around the hotel.
Stayed 3 nights in Sep 2024