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OYO Hotel Dundee By Crystal Lake

2.0 star property

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Photo gallery for OYO Hotel Dundee By Crystal Lake

Lobby sitting area
Breakfast area
Desk, iron/ironing board, free rollaway beds, free WiFi
Exterior
Exterior

Reviews

4.4 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
28610 U.S. Highway 27 North, Dundee, FL, 33838
  • Northgate Shopping Center
    ‪5 min drive‬
  • LEGOLAND® Florida
    ‪9 min drive‬
  • Chain of Lakes Park
    ‪13 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪53 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 2 Double Beds

  • 150 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 1 King Bed, Accessible

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 2 Queen Beds

  • 150 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 1 King Bed

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Desk, iron/ironing board, free rollaway beds, free WiFi

Premium Room, 2 Queen Beds

  • 150 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds

Desk, iron/ironing board, free rollaway beds, free WiFi

Premium Room, 2 Double Beds

  • 150 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

OYO Hotel Dundee By Crystal Lake

Dundee hotel with free in-room WiFi
Along with a meeting room, this hotel has free self parking and free WiFi in public areas. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
OYO Hotel Dundee By Crystal Lake offers 80 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

OYO Hotel Dundee By Crystal Lake features a vending machine. Wireless Internet access is complimentary. Onsite self parking is complimentary.

OYO Hotel Dundee By Crystal Lake has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Free rollaway/extra bed

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1984
  • Comprehensive recycling policy
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Quality Inn Dundee
Red Roof Inn Hotel Dundee
Travelers Inn Dundee Hotel Dundee
Quality Dundee
Red Roof Inn Winter Haven East
Red Roof Dundee Winter Haven East
Red Roof Winter Haven East
Blue Inn Winter Haven East Dundee
Blue Inn Winter Haven
Blue Winter Haven East Dundee
Blue Winter Haven
FairBridge Express Dundee

OYO Hotel Dundee By Crystal Lake Reviews

Reviews

4.4
Rating 10 - Excellent. 64 out of 446 reviews
Rating 8 - Good. 43 out of 446 reviews
Rating 6 - Okay. 46 out of 446 reviews
Rating 4 - Poor. 47 out of 446 reviews
Rating 2 - Terrible. 246 out of 446 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing they made out to be. There was no TV. No Wi-Fi, no swimming pool. No restaurant. The room was dirty Do not recommend
Stayed 1 night in Jan 2025

4/10 Poor

Kaiara

Disliked: Amenities, property conditions & facilities
Property was dirty and unprofessional
Stayed 1 night in Jan 2025

6/10 Okay

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok

room was fine. could use refreshing but ok. however internet would not work. said signal was strong but no internet service.
Stayed 2 nights in Jan 2025

2/10 Terrible

Shakeria

Terrible property this hotel took my money. Do not book overnight the property is closed. They did not return my money I was Forced to book somewhere else they did nothing about it.
Stayed 1 night in Dec 2024

2/10 Terrible

Daniella

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

SaN-Tosh

Liked: Staff & service
Good
Stayed 4 nights in Dec 2024

6/10 Okay

Marqus

Liked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Glenton

Stayed 1 night in Dec 2024

2/10 Terrible

Elisa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Careless costumer service

Not happy about the check in system of trying to make more money by charging extra and not caring if the guests arrive earlier. Hotels.com states one hour earlier in the confirmation email, the reception won't let people check in earlier without an extra charge, not even that hour earlier the reservation says. A business like that won't see me again, I hate poor costumer service.
Stayed 1 night in Jan 2025

2/10 Terrible

My

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT book this hotel if you cannot check in before 11p. We didn't see this and show up at 12a and no one is there and no one pick up the phone that they put at the door. They refused to give us back the money. The pool was soooo dirty. I don't recommend this to anyone.
Stayed 1 night in Dec 2024

2/10 Terrible

RANDALL

Nobody at the property when I tried to check in just before midnight. Called the after hours number and left a message. No reply. Called them the next day and they refused to refund my money. Despite nothing on this site or their confirmation about check in before 11PM. They claimed this policy was on their website, but I didn’t book through their website. Property looked like a dump, so maybe it was a blessing in disguise. Will dispute the charge with my bank. I would avoid it altogether.
Stayed 1 night in Dec 2024

2/10 Terrible

manuel

Stayed 1 night in Dec 2024

2/10 Terrible

iliana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, this place is advertised as a hotel, this is nothing like a hotel it's more of a beat up motel...it's nothing like the pictures on website. Walking in you could see mildew on the ceiling, lobby was dark and outdated. When I made my reservation I selected the option to pay on site and when a I got there I was enable to do so because their system for credit card payments was stolen days prior, I had to pay cash or go directly to website. But still had to pay cash for the security deposit. The room...dark (had to use the flashlight of my phone to see), dingy, odd smell, holes in curtains, no blackout curtains, lock was broken from the inside. I kept feeling I was being watched and waiting for someone to walk inside the room; didn't feel safe at all. The whole 2hrs a was there I was looking for somewhere else to stay and I literally ran out of the place. NEVER AGAIN!!!!!
Stayed 3 nights in Dec 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Roman

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Judy

Stayed 1 night in Nov 2024

2/10 Terrible

Bobby Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Oyo
Stayed 1 night in Dec 2024

6/10 Okay

Briana, Queens Village

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Aryumeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ray

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience

Arrived at the hotel was told by the staff that the system was down and that they could not accommodate our reservation they insisted on cash for higher price than we booked ended up having to go stay at another hotel was it sure that we would not be charged and still got charged still fighting to get my money back
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
The system was down and unfortunately had to use cash that I didn’t have to pay for the room. Very inconvenient. There was a noisy little refrigerator. No face towels, toilet wasn’t working had to call for maintenance. Disappointed!
Stayed 2 nights in Nov 2024

10/10 Excellent

Nick

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so satisfied.

10/10 Excellent

Nick

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would surely come back

10/10 Excellent

Nick

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well behaved manager