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OYO Hotel Dundee By Crystal Lake

2.0 star property

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Photo gallery for OYO Hotel Dundee By Crystal Lake

Lobby sitting area
1 bedroom, desk, iron/ironing board, free rollaway beds
Exterior
Breakfast area
Exterior

Reviews

4.4 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
28610 U.S. Highway 27 North, Dundee, FL, 33838
  • Northgate Shopping Center
    ‪6 min drive‬
  • LEGOLAND® Florida
    ‪11 min drive‬
  • Chain of Lakes Park
    ‪15 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪49 min drive‬

Room options

View all photos for Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, free rollaway beds

Room, 2 Double Beds

  • 150 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, desk, iron/ironing board, free rollaway beds

Room, 1 King Bed, Accessible

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free rollaway beds

Room, 2 Queen Beds

  • 150 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, desk, iron/ironing board, free rollaway beds

Room, 1 King Bed

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free rollaway beds

Premium Room, 2 Queen Beds

  • 150 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, free rollaway beds

Premium Room, 2 Double Beds

  • 150 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

OYO Hotel Dundee By Crystal Lake

Dundee hotel with free in-room WiFi
Along with a meeting room, this hotel has free self parking and free WiFi in public areas. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
OYO Hotel Dundee By Crystal Lake offers 80 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

OYO Hotel Dundee By Crystal Lake features a vending machine. Wireless Internet access is complimentary. Onsite self parking is complimentary.

OYO Hotel Dundee By Crystal Lake has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Free rollaway/extra bed

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1984
  • Comprehensive recycling policy
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Quality Inn Dundee
Red Roof Inn Hotel Dundee
Travelers Inn Dundee Hotel Dundee
Quality Dundee
Red Roof Inn Winter Haven East
Red Roof Dundee Winter Haven East
Red Roof Winter Haven East
Blue Inn Winter Haven East Dundee
Blue Inn Winter Haven
Blue Winter Haven East Dundee
Blue Winter Haven
FairBridge Express Dundee

OYO Hotel Dundee By Crystal Lake Reviews

Reviews

4.4
Rating 10 - Excellent. 65 out of 457 reviews
Rating 8 - Good. 44 out of 457 reviews
Rating 6 - Okay. 47 out of 457 reviews
Rating 4 - Poor. 48 out of 457 reviews
Rating 2 - Terrible. 253 out of 457 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Gena

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room could have been showed a little more care when cleaning. There was hair in the sink and the shower. Floor was unswept. We had a view of a dirty pool. The manager was rude. But I excused her because she was working all by herself with absolutely no help. She was handling my checkin and another along with three complaining guest. I will never stay here again. The pictures make it look decent but it’s not.
Stayed 2 nights in Feb 2025

2/10 Terrible

Gustavo, Coconut Creek

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
These people are thieves! Avoid at all costs. I drove 5 hours to get there and when I arrived they told me they had overbooked their hotel and they canceled my reservation. I didn't receive any prior notice via phone or email. I had already paid in full, and they refused to give me a refund claiming that my reservation was non-refundable. Not to mention the lady at the front desk told me to "f### off" and go somewhere else. Expedia also contacted the hotel and sided with them, doing nothing to help me in this matter. Both parties are to blame. Expedia's bookings are not guaranteed if there's a cancellation done by the hotel, you get stuck with the bill. Terrible service on both sides.
Stayed 2 nights in Feb 2025

4/10 Poor

Jose

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible condition, but work was being performed to improve.
Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Feb 2025

6/10 Okay

Victor

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Wayne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was old an sunk in, had roaches, amenities where poor, no cofee pot, overall a poor place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Josh

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2025

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My personal recommendation would be to evaluate other properties around if the difference is not more than 30$ is better to avoid this one. If is your unique option take it. The price I paid was too high for what I got.
Stayed 1 night in Feb 2025

2/10 Terrible

Arym

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Arcolia

Traveled with family
Disliked: Property conditions & facilities

I’d stay again if I absolutely had to.

They are under construction and I overpaid for what we got. It was not worth $100/night. No water in the pool. Police was there when we arrived dealing with a cancellation the lady had paid for but didn’t check in by a certain time. That was messed up. They basically were overbooked and booting people. They use dark sheets so can’t tell how clean they were. The mini fridge was loud and knocking all night. The bed was comfy but bring your own pillows n sheets.
Stayed 1 night in Feb 2025

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2025

2/10 Terrible

Kary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Marvin, JACKSONVILLE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware that this hotel does not honor your reservation if you arrive after 11pm and they do not give refunds! They don’t even answer the phone. What kind of customer service is that?
Stayed 1 night in Feb 2025

10/10 Excellent

Shelly

Stayed 1 night in Feb 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices are reasonable
Stayed 1 night in Jan 2025

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had everything you’d expect from a horror film. Vents hanging off the walls with large holes exposed, faucets that leaked heavily, domestic disputes and shouting next door, limited lobby hours, darkly lit property, rooms that appeared abandoned, etc. Hard to believe it’s in business.

10/10 Excellent

Bonnie

Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, broken door knob on the bathroom, broken smoke detector, air barely worked, no working TV and no one at the desk during open hours.
Stayed 2 nights in Jan 2025

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing they made out to be. There was no TV. No Wi-Fi, no swimming pool. No restaurant. The room was dirty Do not recommend
Stayed 1 night in Jan 2025

4/10 Poor

Kaiara

Disliked: Amenities, property conditions & facilities
Property was dirty and unprofessional
Stayed 1 night in Jan 2025

6/10 Okay

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok

room was fine. could use refreshing but ok. however internet would not work. said signal was strong but no internet service.
Stayed 2 nights in Jan 2025

2/10 Terrible

Shakeria

Terrible property this hotel took my money. Do not book overnight the property is closed. They did not return my money I was Forced to book somewhere else they did nothing about it.
Stayed 1 night in Dec 2024

2/10 Terrible

Daniella

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

SaN-Tosh

Liked: Staff & service
Good
Stayed 4 nights in Dec 2024

6/10 Okay

Marqus

Liked: Cleanliness
Stayed 1 night in Jan 2025