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OYO Hotel Dundee By Crystal Lake

2.0 star property

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Photo gallery for OYO Hotel Dundee By Crystal Lake

Lobby sitting area
Breakfast area
Exterior
Garden
Lobby sitting area

Reviews

4.4 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
28610 U.S. Highway 27 North, Dundee, FL, 33838
  • Northgate Shopping Center
    ‪6 min drive‬
  • LEGOLAND® Florida
    ‪11 min drive‬
  • Chain of Lakes Park
    ‪15 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪49 min drive‬

Room options

View all photos for Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, free rollaway beds

Room, 2 Double Beds

  • 150 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, desk, iron/ironing board, free rollaway beds

Room, 1 King Bed, Accessible

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free rollaway beds

Room, 2 Queen Beds

  • 150 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, desk, iron/ironing board, free rollaway beds

Room, 1 King Bed

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free rollaway beds

Premium Room, 2 Queen Beds

  • 150 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, free rollaway beds

Premium Room, 2 Double Beds

  • 150 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

OYO Hotel Dundee By Crystal Lake

Dundee hotel with free in-room WiFi
Along with a meeting room, this hotel has free self parking and free WiFi in public areas. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
OYO Hotel Dundee By Crystal Lake offers 80 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

OYO Hotel Dundee By Crystal Lake features a vending machine. Wireless Internet access is complimentary. Onsite self parking is complimentary.

OYO Hotel Dundee By Crystal Lake has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Free rollaway/extra bed

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1984
  • Comprehensive recycling policy
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Quality Inn Dundee
Red Roof Inn Hotel Dundee
Travelers Inn Dundee Hotel Dundee
Quality Dundee
Red Roof Inn Winter Haven East
Red Roof Dundee Winter Haven East
Red Roof Winter Haven East
Blue Inn Winter Haven East Dundee
Blue Inn Winter Haven
Blue Winter Haven East Dundee
Blue Winter Haven
FairBridge Express Dundee

OYO Hotel Dundee By Crystal Lake Reviews

Reviews

4.4
Rating 10 - Excellent. 66 out of 463 reviews
Rating 8 - Good. 44 out of 463 reviews
Rating 6 - Okay. 47 out of 463 reviews
Rating 4 - Poor. 49 out of 463 reviews
Rating 2 - Terrible. 257 out of 463 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Juliana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m so sorry - I never ever write reviews but omg this “hotel” was horrible. I stayed for the weekend visiting family and literally used this hotel just to sleep and shower. First thing when I walked in the light switch didn’t work, none of the lamps were connected. Everything seemed poorly cleaned, room was so old and not kept up. The inner locks on the door were broken, didn’t have a trash bucket for the room, no tissues, the plug by the sink didn’t work, the ironing board didn’t even have a cover, the remote to the tv didn’t work. Only two super thin towels per room and when I requested another one, they only said sorry no. Normally hotels leave 4 towels per room but whatever. No, this place is horrible, I would dispute the charge on my card but when I got there they said the system was down and they could only accept cash. Fishy btw… - please save your money.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gigi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Yevgenya

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not stay again.

Hotel is nothing like pictured. There is no fridge or microwave. Only two towels for family of 3. Every other room is open, missing locks. The TV does not work. There is no pool, actually the pool is half empty, green, with frogs living in it. There were people smoking weed on the stairs, half naked people sitting outside their rooms. People talking loudly in the middle of the night by our room. The lobby was closed when we checked in, i had to stay outside and check in thru a dark window... Very uncomfortable, considering how the hotel looks when you first get there. I did not feel safe.
Stayed 1 night in Apr 2025

2/10 Terrible

Joan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THEY DON'T HONOR EXPEDIA RESERVATIONS. I got there 15 minutes before they said they closed the front desk. It was locked up. I called the number the put on the door and they said they had no bookings for the dayvand I had no reservation. I was stuck in the middle of nowhere, with no place to stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Jeffery

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Roland

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Horribly nasty room

The place was very gross with a lizard in the bathroom and dirty linens holes in the curtains and it stunk horrible experience
Stayed 1 night in Apr 2025

10/10 Excellent

JONATHAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Gaurav

Traveled with family
Liked: Cleanliness, staff & service

A decent hotel at a good price

The hotel was under renovation. The host Francesca was very nice and professional. She was single handedly managing the front-desk and the renovation work at the same time. The room was comfortable and clean however it was missing some amenities like some place to hang clothes and an ironing board and a hair dryer( these amenities are usually provided in hotels at this price range). Other them that it was a nice stay and I would come again.
Stayed 2 nights in Mar 2025

4/10 Poor

ALEJO, MIAMI

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible, dirty place, a waste of money.
Stayed 1 night in Mar 2025

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is no longer like the pictures on Expedia. Everything was falling apart doors don't work without the master key which they gave me. The restaurant is no more. No type of breakfast or even coffee. the office closes early then don't open back up till 9:00. Your check out time is 10:00 and they will charge you $35 if you're late. They also charged me another $11 and change for some charge they don't even know what it is. We were paid in full before we got there. And said that if we didn't pay the $11 that they would end up charging us to $35 for not checking out on time. Stay away from this place.

4/10 Poor

Arturo

Business traveler
Disliked: Staff & service
Get check in and out took long and the person that was there didn’t look like what he was doing.
Stayed 4 nights in Mar 2025

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
This establishment looked nothing like online, was dirty and broken down, pool was filthy, they said computer was down and we had to pay cash for all 3 days. We asked to see a room and it was nasty so we told them we didn’t feel right about severa things and ended up staying somewhere else.
Stayed 3 nights in Mar 2025

2/10 Terrible

ROBERT, IRONDALE

Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Traveled with family
This property is run down, disgusting, poorly run, loud. I honestly have nothing good to say.
Stayed 1 night in Mar 2025

2/10 Terrible

Freddie

Reservation was canceled by hotel. They had no availability.
Stayed 1 night in Mar 2025

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival at 9pm I was advised that my reservation had been canceled.They said that when I made my reservation through Travelocity that their bookings were full. Although I was still charged for my room and never received any notification that my reservation was canceled. Even the day I was supposed to check in I got a welcome email. Then the day I was supposed to check out I got a thank you email. So at 9pm I had to drive home 3 hours away because I didn't have the funds to get another hotel room for the night. Keep in mind the parking lot was empty at this hotel so I find it hard to believe they didn't have any availability. Very unprofessional. I wouldn't recommend this motel to anyone. Then I spent over an hour on the phone with Travelocity to get a refund because that's who the motel told me to call. They had no knowledge of any of this and I got no where. I had to call my credit card company and file a dispute to get my money back. Never again will I use Travelocity or this motel.

2/10 Terrible

Tatiana

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Annie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival the hotel let us know they would be charging us an extra 30$. Our door didn’t even have a working deadbolt. The black sheets were dirty and the 1 towel we were given looked like it came in from someone’s home. Holes in the curtains, incredibly lumpy pillows-GIANT trump flag flying from a flagpole outside. Everything smelled. The toilet paper wasn’t even on the roll. It felt like the front desk clerk was going to put that extra 30$ right in her pocket. For 115$ opt to stay somewhere with clean rooms and breakfast.
Stayed 1 night in Mar 2025

2/10 Terrible

Mckinnah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no power for about 10 minutes of arrival along with no amenities. Was charged an extra $80 that wasn’t made aware of until check in. Stains on bedsheets and door barely locked
Stayed 1 night in Mar 2025

4/10 Poor

Gena

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room could have been showed a little more care when cleaning. There was hair in the sink and the shower. Floor was unswept. We had a view of a dirty pool. The manager was rude. But I excused her because she was working all by herself with absolutely no help. She was handling my checkin and another along with three complaining guest. I will never stay here again. The pictures make it look decent but it’s not.
Stayed 2 nights in Feb 2025

2/10 Terrible

Gustavo, Coconut Creek

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
These people are thieves! Avoid at all costs. I drove 5 hours to get there and when I arrived they told me they had overbooked their hotel and they canceled my reservation. I didn't receive any prior notice via phone or email. I had already paid in full, and they refused to give me a refund claiming that my reservation was non-refundable. Not to mention the lady at the front desk told me to "f### off" and go somewhere else. Expedia also contacted the hotel and sided with them, doing nothing to help me in this matter. Both parties are to blame. Expedia's bookings are not guaranteed if there's a cancellation done by the hotel, you get stuck with the bill. Terrible service on both sides.
Stayed 2 nights in Feb 2025

4/10 Poor

Jose

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible condition, but work was being performed to improve.
Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Feb 2025

6/10 Okay

Victor

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Wayne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was old an sunk in, had roaches, amenities where poor, no cofee pot, overall a poor place to stay
Stayed 2 nights in Feb 2025