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Hacienda Plaza de Armas

3.5 star property

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Photo gallery for Hacienda Plaza de Armas

View from room
Combined shower/tub, free toiletries, hair dryer, towels
Free daily self-serve breakfast
City Double Room | In-room safe, desk, laptop workspace, soundproofing
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
Jr. Puno 419, Puno, Puno, 21001
  • Puno Plaza de Armas
    ‪1 min walk‬
  • Puno Cathedral
    ‪2 min walk‬
  • Puno Port
    ‪18 min walk‬
  • Juliaca (JUL-Inca Manco Capac Intl.)
    ‪57 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, laptop workspace, soundproofing

Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room

City Double Room | In-room safe, desk, laptop workspace, soundproofing

City Double Room

  • City view
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, laptop workspace, soundproofing

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for City Twin Room

City Twin Room | In-room safe, desk, laptop workspace, soundproofing

City Twin Room

  • Park view
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

In-room safe, desk, laptop workspace, soundproofing

Single Room

  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, soundproofing

Twin Room, 2 Twin Beds

  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, soundproofing

Suite

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room Standard

In-room safe, desk, laptop workspace, soundproofing

Triple Room Standard

  • Sleeps 3

View all photos for Double Room Standard

In-room safe, desk, laptop workspace, soundproofing

Double Room Standard

  • Sleeps 2

View all photos for Double Room Superior

In-room safe, desk, laptop workspace, soundproofing

Double Room Superior

  • Sleeps 2

View all photos for Twin Room Standard

In-room safe, desk, laptop workspace, soundproofing

Twin Room Standard

  • Sleeps 2

View all photos for Twin Room Superior

In-room safe, desk, laptop workspace, soundproofing

Twin Room Superior

  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, laptop workspace, soundproofing

Single Room Standard

  • Sleeps 1

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Reception

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  • Breakfast included
  • Free WiFi
  • Business services
  • Laundry
4.6 out of 5, Wonderful, (704)
$86 nightly
The price is $86 total
All taxes and fees included in total
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About this property

Hacienda Plaza de Armas

3.5-star Puno hotel close to Lake Titicaca
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Hacienda Plaza de Armas offers 28 accommodations with safes and hair dryers. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Puno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Hacienda Plaza de Armas is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.
Taypicamana - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taypicamana

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20406464181

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Plaza Armas
Hacienda Plaza Armas Hotel
Hacienda Plaza Armas Hotel Puno
Hacienda Plaza Armas Puno
Hacienda Plaza Armas Hotel Puno
Hacienda Plaza Armas Hotel
Hacienda Plaza Armas Puno
Hacienda Plaza Armas
Hotel Hacienda Plaza de Armas Puno
Puno Hacienda Plaza de Armas Hotel
Hotel Hacienda Plaza de Armas
Hacienda Plaza de Armas Puno
Hacienda Plaza Armas Puno
Hacienda Plaza de Armas Puno
Hacienda Plaza de Armas Hotel
Hacienda Plaza de Armas Hotel Puno

Hacienda Plaza de Armas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 134 out of 337 reviews
Rating 8 - Good. 138 out of 337 reviews
Rating 6 - Okay. 48 out of 337 reviews
Rating 4 - Poor. 11 out of 337 reviews
Rating 2 - Terrible. 6 out of 337 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming property, centrally located with view of the cathedral. Friendly personnel at the front desk and in the restaurant. WiFi signal too weak in the suites. Checkout time of 10am is odd.
Stayed 2 nights in Feb 2025

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot!

Wonderful staff, spacious clean roof, amazing location!
Stayed 1 night in Feb 2025

6/10 Okay

Naomo

Liked: Room comfort
Disliked: Cleanliness, staff & service

Strange staff behaviour...

The hotel itself was a nice building, and our room was spacious and comfortable, but the service from the staff was strange! When we checked in there was a festival going on in the square, we had had a long travel day and the room directly over looked the square, we asked if there was a quieter room and told there wasn't, the staff also didn't know what time the music would go on until, it eventually stopped just before midnight, not ideal! As we were tired we thought we would have a lie in the following morning, but we were awoken at 8:30am by the hotel reception informing us we only had half an hour until breakfast closed so we needed to go now, we explained we didn't need breakfast and we would like to sleep. About half an hour later the phone went again asking us to leave the room so the housekeeping could be done! We asked them to come back later as we would like to get ready in our own time... half an hour after that, even though the do not disturb sign was on the door, there was a knock on the door from house keeping asking us to leave the room so the room could be made up! After we eventually left the room to go out and sightsee the room was made up, thankfully! This same charade happened again the following morning but this time the room wasn't made up when we left, not a massive problem, but seemed that if the guests weren't working to their time frame this hotel wasn't going to budge! On a separate note the safe didn't work and was too small to fit a laptop.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

4/10 Poor

Genevieve

Disliked: Cleanliness, property conditions & facilities
They do what they can with what they have ; and it is not much.
Stayed 1 night in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside room, no view
Stayed 1 night in Dec 2024

8/10 Good

ROSHNI

Traveled with family
Liked: Cleanliness, amenities
The Hotel is very conveniently located to restaurants, main square and shops. Has a nice restaurant and front staff friendly. Housekeeping staff make noise early morning ,while trying to clean an early checkout while other guests are still sleeping.
Stayed 1 night in Nov 2024

8/10 Good

Morysha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good view from the room, good service, shops, restaurants nearby
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Puno

This a great hotel located right on the Plaza de Armas in the heart of Puno. The hotel pickup (in our case from the bus terminal) was a great service. Excellent breakfast too.
Stayed 1 night in Jun 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right on the town square, great central location. There is no parking
Stayed 3 nights in Jul 2024

6/10 Okay

Panagiota

Traveled with group
Disliked: Cleanliness, property conditions & facilities
A highly overpriced hotel, not very comfortable and certainly without many amenities. Staff was polite but not very efficient and the bottle of water had 9 soles ( usual expensive price 2.5 soles). Sheraton In Lima is much cheaper than this hotel and has so much more to offer...
Stayed 1 night in Jun 2024

8/10 Good

Esther Ann

Stayed 1 night in Apr 2024

6/10 Okay

Favio

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The hotel was very convenient located in the center plaza. The staff was generally professional. However, it was disappointing that face towels were not provided at all, not even by request. I had to use the big hand towel to wash my face. I also wished the rooms were not carpeted, as carpets usually trap germs and dirt.
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicacion,servicio,comodo,buen desayuno,gracias por todo
Stayed 2 nights in Feb 2024

8/10 Good

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dominic

Great location and accommodation
Stayed 2 nights in Sep 2023

10/10 Excellent

Eric, Dorado

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion. Hotel muy bien cuidado. El personal muy cordial y atento. Todo muy bien.
Stayed 1 night in Jul 2023

10/10 Excellent

Fabiola, Marysville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in the main area which it was very convenient. The rooms were very clean and the beds súper comfortable.
Stayed 1 night in Jun 2023

8/10 Good

Lukasz

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice option to stay. Clean, good centre location, nice breakfast
Stayed 1 night in May 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice breakfast. The welcome drink required buying food.

10/10 Excellent

Juana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and professional
Stayed 2 nights in Nov 2022

8/10 Good

khairalnnesa, Dubai

Traveled with group
Nice hotel in the center. Room was big. Perfect location. Breakfast was not good
Stayed 1 night in Oct 2022

8/10 Good

omer

Stayed 2 nights in Jul 2022