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Big Pines Mountain House

2.0 star property

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Photo gallery for Big Pines Mountain House

Seasonal outdoor pool
Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking | View from room
King Studio Suite, 1 King Bed, Kitchenette, Non Smoking | Free WiFi, bed sheets, wheelchair access
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker
Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | View from room

Reviews

6.2 out of 10

Popular amenities

  • Air conditioning
  • Pet friendly
  • Pool
  • Free WiFi

Explore the area

Map
4083 Cedar Ave, South Lake Tahoe, CA, 96150
  • Heavenly Gondola
    ‪4 min walk‬
  • The Shops at Heavenly Village
    ‪5 min walk‬
  • Lakeside Beach
    ‪10 min walk‬
  • Lake Tahoe, CA (TVL)
    ‪16 min drive‬

Room options

View all photos for Executive King Room, 1 King Bed, Fireplace, Non Smoking

Executive King Room, 1 King Bed, Fireplace, Non Smoking | Free WiFi, bed sheets, wheelchair access

Executive King Room, 1 King Bed, Fireplace, Non Smoking

  • Mountain view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Queen Room with Two Queen beds, Kitchen, Non Smoking

  • Mountain view
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen | Free WiFi, bed sheets, wheelchair access

Apartment with Two Bedrooms, Two Bathrooms, Living Room and Full Kitchen

  • Mountain view
  • 550 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Deluxe King, 1 King Bed, Non Smoking

Deluxe King, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe King, 1 King Bed, Non Smoking

  • Mountain view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room, 2 Queen Beds, Non Smoking

Standard Queen Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Standard Queen Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen Room, 2 Queen Beds, Non Smoking

Deluxe Queen Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, wheelchair access

Deluxe Queen Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking | Free WiFi, bed sheets, wheelchair access

King Studio Suite, 1 King Bed, Kitchenette, Non Smoking

  • Mountain view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, 1 King Bed, Non Smoking

Standard King Room, 1 King Bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Standard King Room, 1 King Bed, Non Smoking

  • Mountain view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking | Free WiFi, bed sheets, wheelchair access

King Spa Room, 1 King Bed, Jetted Tub, Non Smoking

  • 454 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family room, 1 King bed and 1 Bunk bed, Non Smoking

Family room, 1 King bed and 1 Bunk bed, Non Smoking | Free WiFi, bed sheets, wheelchair access

Family room, 1 King bed and 1 Bunk bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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About this property

Big Pines Mountain House

Hotel in Lakeside Park
Along with a seasonal outdoor pool, this hotel has express check-in and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Limited housekeeping is available.
Big Pines Mountain House offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This South Lake Tahoe hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Big Pines Mountain House features a seasonal outdoor pool, multilingual staff, and express check-in. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Big Pines Mountain House has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators
The seasonal pool will be open from July to September
Only registered guests are allowed in the guestrooms

Property is also known as

Big Mountain House
Big Pines Mountain
Big Pines Mountain House
Big Pines Mountain House Motel
Big Pines Mountain House Motel South Lake Tahoe
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe
Big Pines Mountain House Hotel
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Hotel South Lake Tahoe

Big Pines Mountain House Reviews

Reviews

6.2
Rating 10 - Excellent. 266 out of 1003 reviews
Rating 8 - Good. 163 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 165 out of 1003 reviews
Rating 2 - Terrible. 236 out of 1003 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Carrie

Liked: Staff & service
Convenient location for dining, Heavenly ski resort, and shops. You can walk to gondola. Older facility but room was clean. Nice to have kitchenette for breakfast and snacks. Staff was quick to respond to request for remote batteries and light bulb needed. Heating worked well. Overall, the facility could use an update on rooms and exterior but seemed safe and was fine for our ski tri.
Stayed 3 nights in Jan 2025

10/10 Excellent

Etta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay at Big pines. Not only the rooms were comfortable but also very spacious. Staff was very efficient and accommodating. Good location was another factor which impressed us.
Stayed 1 night in Jan 2025

8/10 Good

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the cleanliness and customer service. Convenient location close to the gondola. You do get the loud drunks stomping and yelling. Overall staff was accommodating and were comfortable enough for a restful sleep.

6/10 Okay

dean

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the combination of hardwood floors and the heating system.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have an amazing time here at Big pines. Everything was great from check in to check out , we really enjoyed our stay. Will be back again!
Stayed 1 night in Jan 2025

2/10 Terrible

Yan

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the heater was making noise the whole night. only 1 extra blanket was provided in this cold weather. carpet floors irritated my children's skins. staffs spoke their native language in front of customers, made us feel unresentful.
Stayed 2 nights in Jan 2025

4/10 Poor

Wendy

Traveled with family
Disliked: Property conditions & facilities
Could use upgrading. The walls were poorly painted and not enough blankets. Flooring was very old.
Stayed 2 nights in Jan 2025

2/10 Terrible

Diuleide

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
broken curtains, broken heater, no extra blanket, horrible service
Stayed 1 night in Jan 2025

6/10 Okay

Christina

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
A little rough but manageable for one night. The staff was very helpful when dealing with a loud guest that kept us up. The staff is super friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Paula

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I booked the property, the pictures showed the room very different from what I got. The room was not like the one in the picture. Very small and smelled very bad. It looked more than a Mote. It was too expensive for what I got.
Stayed 1 night in Jan 2025

10/10 Excellent

Josiah

Stayed 1 night in Jan 2025

4/10 Poor

Luz

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is old, smell humidity and the stove didn't work well it was to cold.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lotus

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value, loved everything!
Stayed 1 night in Jan 2025

8/10 Good

Christian

Traveled with partner
For the price was reasonable location amazing. It does need upgrade.
Stayed 1 night in Jan 2025

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean property with good staff and convenient location perfect for a memorable trip. Will recommend for sure!
Stayed 1 night in Jan 2025

10/10 Excellent

Karla

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sloane

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decent and clean. We loved the quiet and peaceful surrounding of this place. Neighborhood was fun to walk and explore. Definitely staying here again
Stayed 1 night in Jan 2025

8/10 Good

Pamela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The heating could've been better. It was just an old wall unit. Those take time to heat up. They had an electric fireplace that does not work.
Stayed 1 night in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service
The Room was cleaning but they need little bit more clean.
Stayed 2 nights in Jan 2025

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, room comfort

Good Option for South Tahoe

Great location less than one block from the Heavenly gondola and reasonably clean rooms with no strange smell. Overall, this hotel is a great option for the lower cost hotels in South Tahoe that are frequently terrible. The blinds need maintenance as they do not close properly. Need better instructions on how to use cable TV. Front desk could not figure it out, but the cleaning staff helped me.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

It was alright

This place was alright. it was good for an average stay, from being out in the cold all day it was so nice to have the room warm. the shower was a bit of an issue. cold water would run even when u would just use hot water handle but then outta no where hot water would appear. it was clean as much as it could be, no mess and everything was good.
Stayed 2 nights in Jan 2025

2/10 Terrible

margiel

Disliked: Cleanliness, staff & service, property conditions & facilities
The property quality was poor in comparison to the pictures listed on the app. Very disappointed with this reservation.
Stayed 2 nights in Jan 2025

2/10 Terrible

Ronal

Disliked: Cleanliness, property conditions & facilities
Room and sheets were dirty. Heater didn’t work properly. Strong odor.
Stayed 1 night in Jan 2025

2/10 Terrible

Andrei

Disliked: Cleanliness, staff & service, property conditions & facilities
- room was not ready, we wait more than hour. - room was extremely dirty - there also were not enough bedding for the sleeping (sheets, pillows, and blankets) arrangement that was advertised during the booking
Stayed 3 nights in Dec 2024

2/10 Terrible

Zarina

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024