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Timber Ridge Lodge and Waterpark

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Timber Ridge Lodge and Waterpark

Water park
Exterior
2 Bdrm Countryside - 6 waterpark pass | 1 bedroom, premium bedding, pillowtop beds, iron/ironing board
Children's area
1 bedroom, premium bedding, pillowtop beds, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Hot Tub
  • Parking included
  • Restaurant
  • Bar
    Bar

Explore the area

Map
7020 Grand Geneva Way, Lake Geneva, WI, 53147
  • Moose Mountain Falls Waterpark
    1 min walk
  • Dan Patch Stables
    8 min walk
  • Geneva Lake Museum
    5 min drive
  • Kenosha, WI (ENW-Kenosha Regional)
    38 min drive

Room options

View all photos for 1 Bdrm Countryside - 4 waterpark pass

1 bedroom, premium bedding, pillowtop beds, iron/ironing board

1 Bdrm Countryside - 4 waterpark pass

  • 758 sq ft
  • Studio
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bdrm Countryside - 6 waterpark pass

1 bedroom, premium bedding, pillowtop beds, iron/ironing board

2 Bdrm Countryside - 6 waterpark pass

  • 969 sq ft
  • Studio
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Timber Ridge Lodge and Waterpark

3.5-star Lake Geneva apartments with kitchens
Enjoy the slopes and an indoor pool at Timber Ridge Lodge and Waterpark during the winter, and return in the summer for a round at the aparthotel's golf course. Each apartment boasts a fireplace and a jetted tub, while offering a dining area and a sitting area. Guests will find a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Housekeeping is available on request.
Timber Ridge Lodge and Waterpark offers 223 accommodations with fireplaces and coffee/tea makers. Rooms open to patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with jetted bathtubs, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, an indoor tennis court, a health club, and a sauna.

Children under 6 years old are not allowed in the spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

WELL Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.
During the winter, enjoy onsite recreation like downhill skiing, snowboarding, and ice skating and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the aparthotel's bar.

The aparthotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. This ski aparthotel also offers an indoor pool, an outdoor pool, and a children's pool. Onsite uncovered self parking is complimentary.

Timber Ridge Lodge and Waterpark is a smoke-free property.

Smokeys Bar-b-que House - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Hungry Moose Food Court - This poolside buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing on site
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski lifts nearby
  • Ski storage

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Indoor pool
  • Lifeguards
  • Manicures/pedicures
  • Massage
  • Outdoor pool
  • Outdoor treatment areas
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Restaurants on site

  • Hungry Moose Food Court
  • Smokeys Bar-b-que House

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Water dispenser

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: USD 16.28 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 37-inch LCD TV with premium cable channels

Outdoor areas

  • Patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3,498 square feet of conference space
  • Business center
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Vending machine
  • Wedding services

Location highlights

  • In a regional park
  • In a rural location

Things to do

  • 36-hole golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Downhill skiing
  • Fitness classes
  • Free water park
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Ice skating
  • Indoor tennis court
  • Mini golf
  • Outdoor tennis court
  • Pro golf shop
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Snowmobiling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 223 units
  • 4 floors
  • Banquet hall
  • Bicycle rentals
  • Housekeeping (on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 16.28 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 37.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Nearby fitness center access
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Spa access
  • Spa tub access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 10:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 16.28 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

The seasonal pool will be open from May 24 to September 02
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 6 years old are not allowed in the spa tub without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Timber Lodge
Timber Ridge Lodge
Timber Ridge Lodge & Waterpark
Timber Ridge Lodge & Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark
Timber Ridge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark Geneva
Timber Ridge Lodge and Waterpark Aparthotel
Timber Ridge Lodge and Waterpark Lake Geneva
Timber Ridge Lodge and Waterpark Aparthotel Lake Geneva

Timber Ridge Lodge and Waterpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1359 out of 2562 reviews" "
Rating 8 - Good. 761 out of 2562 reviews" "
Rating 6 - Okay. 253 out of 2562 reviews" "
Rating 4 - Poor. 110 out of 2562 reviews" "
Rating 2 - Terrible. 79 out of 2562 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cornelius

Liked: Cleanliness, property conditions & facilities
It’s was nice and peaceful
Stayed 1 night in Aug 2024

4/10 Poor

Adrian, Chicago

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Leila

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Omar

Stayed 2 nights in Jul 2024

4/10 Poor

Kelly

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We have been her multiple times but the waterpark was a huge disappointment.
Stayed 1 night in Aug 2024

10/10 Excellent

Stefanie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I saw mixed reviews online but decided to try it anyway. I was very happy with our entire stay. Checkin was very easy, took less than 5 minutes. The rooms truly are suites. You walk into a nice well stocked kitchen, past a huge bathroom with a big whirlpool tub (shower water pressure was typical hotel low but they have removable and height adjustable hand held sprayer so it was fine). Livinging room has a nice chair and full size couch that were both very comfortable. Pull out bed was of course uncomfortable as basically all of them are; my child didnt complain. The bedroom had lots of space and its own closet. The towels and sheets were standard hotel issue no upgrades. Based on reviews i brought my own linens but did not need them as i used the provided ones with no issues. Pool towels are provided but you do have to leave them at the pool so you may prefer to bring a pool towel. The waterpark area was much smaller than your WI Dells hotels but was of the same quality. There could have been more communication about the activities, i didnt realize that several of them are off site. They have a trolly that will take you between locations so make sure you ask where things are being done. Price is probably the deal breaker for me. Hotel is set up perfect for a full week stay but the price to stay more than 2-3 days starts adding up real fast.
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Liked: Property conditions & facilities
Such a great indoor water park! I thought this would be a trip more so for the kids, but my wife and I enjoyed it just as much. Welcoming staff, great arcade, and good food - planning a return soon.
Stayed 2 nights in Aug 2024

6/10 Okay

Stephanie

Traveled with family and small children
Room was large but outdated and not very clean. We found some bugs in our room and a Cheeto under the bed. The laundry room did not have detergent for sale and they didn’t have detergent for sale at the front desk despite what the website says
Stayed 3 nights in Aug 2024

10/10 Excellent

Vikas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent time we had
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed

Stayed 3 nights in Aug 2024

10/10 Excellent

robert

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
we loved the stay however improved communication at check in would be better.
Stayed 2 nights in Aug 2024

2/10 Terrible

Michael

Traveled with family
We have stayed here before and it was okay. This time we arrived at 4pm for a 4 pm Check In. However the room wasn’t ready, which I was okay with. The informed me that I would receive a text soon telling me my family’s room was ready, I waited an hour and no text came. I had to go to the desk for an update. The concierge told me she had sent the text and blamed it on my phone for not receiving the text. The room had many carpet stains and the kitchen wasn’t fully functional for cooking. I should have complained, but I’m not much of a complainer. At check out they said they would email me a receipt, but surprise no receipt in my mailbox. I have an extra charge on my credit card and I don’t know what it is. Be sure to check and ask questions or avoid staying here.
Stayed 1 night in Aug 2024

8/10 Good

suzie

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Cons: Our room smelled a funny when we checked in and the carpet was pretty gross, lots of stains also looked like some dried food splatter was stuck to the fridge when we checked in. The ice machine wasn't working and the vending machine was only accepting cash (it was later fixed) I wish they let us know at check out we could request free water bottles. Housekeeping never came by our room, I could have requested that but I assumed they would come by. Pros: my kids had a great time at the water park, the resort grounds and building are beautiful and a short trolley ride from The Grand and lots of restaurant options. (Although pricy) Kids loved the arcade as well. They are 5 and 6 and this was our second time here. Last time our room was much cleaner, but we were out and about most of the day.
Stayed 3 nights in Aug 2024

10/10 Excellent

morgan

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler, Hauula

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family of 5 had a great time staying here while attending some concerts at Alpine. Our kids had a blast and the customer service was next level.
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Brent

Traveled with family
Liked: Cleanliness, amenities
The positives were the indoor/outdoor water park was awesome. Our kids loved it and it was clean and offered variety of activities. The restaurant served an excellent breakfast with healthy portions. Arcade and mini bowling were a hit as well. The negative was our room. It was clear situation where it's 3 years overdue for a renovation and update. Water damaged drywall in bathroom, pocket door to bedroom took full strength to move, multiple lamps had burned out lightbulbs. I didn't expect the Ritz as this is a family resort, but for the money paid, you expect better. I guess I would fork over more money to stay at the Grand next time and buy day pass to water park.
Stayed 2 nights in Aug 2024

8/10 Good

Phil

Stayed 2 nights in Aug 2024

10/10 Excellent

Delilah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super family friendly - amazing atmosphere!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nolan

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024