Horseshoe Lake Charles

3.5 star property

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Photo gallery for Horseshoe Lake Charles

Casino
Restaurant
Casino
Exterior
Sports bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
100 Westlake Ave, Westlake, LA, 70669
  • Horseshoe Lake Charles Casino
    ‪5 min walk‬
  • North Beach Interstate 10
    ‪4 min drive‬
  • Lauberge Casino Lake Charles
    ‪12 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪19 min drive‬

Room options

Deluxe Room, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 2 Queen Beds

Premium Balcony Room, River View, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, River View, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, River View, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Balcony Room, 1 King, Non-Smoking

  • 436 sq ft
  • Sleeps 2
  • 2 Queen Beds

Deluxe High Room, 2 Queens, Non-Smoking

  • 436 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Horseshoe Lake Charles

3.5-star Westlake hotel steps from Horseshoe Lake Charles Casino
Along with 3 restaurants, this hotel has a casino and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 2 coffee shops/cafes, and a seasonal outdoor pool. Housekeeping is available on request.
Horseshoe Lake Charles offers 253 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Horseshoe Lake Charles features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a casino, gift shops/newsstands, and a sportsbook. Complimentary covered self parking is available on site.

Horseshoe Lake Charles has designated areas for smoking.

Brew Brothers - Onsite restaurant.
7 Seven Noodle Bar - Onsite restaurant. Open daily.
Slice Pizza - Onsite restaurant. Open daily.
Gordon Ramsay Steak - Onsite restaurant. Open daily.
Dunkin' Donuts - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • 7 Seven Noodle Bar
  • Brew Brothers
  • Dunkin' Donuts
  • Gordon Ramsay Steak
  • Slice Pizza

Things to do

  • 24-hour gym
  • 42 gaming tables
  • 878 slot machines
  • Casino (60,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height bed
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 17.87 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from May to November
Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Isle Capri
Isle Capri Hotel
Isle Capri Hotel Lake Charles
Isle Capri Lake Charles
Isle Lake Charles
Isle Of Capri Westlake
Isle Capri Casino Hotel Lake Charles Westlake
Isle Capri Casino Hotel Lake Charles
Isle Capri Casino Lake Charles Westlake
Isle Capri Casino Lake Charles
Isle of Capri Casino Hotel Lake Charles
Isle Of Capri Lake Charles
Isle Of Capri Casino Charles
Isle of Capri Casino Hotel Lake Charles Hotel
Isle of Capri Casino Hotel Lake Charles Westlake
Isle of Capri Casino Hotel Lake Charles Hotel Westlake
Horseshoe Lake Charles Hotel
Horseshoe Lake Charles Westlake
Horseshoe Lake Charles Hotel Westlake
Isle of Capri Casino Hotel Lake Charles

Horseshoe Lake Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1012 reviews
Rating 8 - Good. 199 out of 1012 reviews
Rating 6 - Okay. 95 out of 1012 reviews
Rating 4 - Poor. 58 out of 1012 reviews
Rating 2 - Terrible. 59 out of 1012 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roland

Business traveler
Liked: Cleanliness, property conditions & facilities
Had a wonderful day staff on the floor was excellent until the morning. I had decided I wanted to extend my stay if possible, but I had an encounter with security as I was sitting at a machine. They approached and said something about begging money and at first I was confused, but they weren’t talking to me. They were talking to the lady sitting at a machine beside me. They accused her of begging money, and I told her that my conversation with this lady had really been wonderful, but I was really felt like it should’ve been carried or addressed outside of my area to ask her to talk to her and to take her away because they put me into a situation that I had no desired being in so I checked out that was the only time because other than that, everybody on the floor was excellent most excellent. It was a very large lady that addressed us with the gentleman in uniform. I understand they have a job to do, but I also was Shocked because I wasn’t sure who they were talking to anyway I do plan to return for my 56th anniversary in March, so I will see y’all then have a blessed day.
Stayed 1 night in Jan 2025

10/10 Excellent

Angela, Weslaco

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel,
Stayed 1 night in Jan 2025

8/10 Good

Holly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Edwin, Richmond

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, love the gym which is very clean and air extraction makes to stay dry as you are sweating. I can breath cleanliness from the entrance to the rooms. Love how the waitresses attend in the casino. They are very nice!!. I guess they get great bonus to treat people. Food is ok. I would like to have more options for food and a better price, so we can stay at the casino and no need to go out, as it was in the former capri island.
Stayed 2 nights in Jan 2025

10/10 Excellent

Aurelio

Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Anna Domangue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

SHILOH

Disliked: Cleanliness, staff & service
Dirty bedding
Sheets and mattress cover was dirty, lamp was broken and hanging by a wire, no soap to wash hands
Stayed 2 nights in Jan 2025

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking including a parking garage. Clean. Self check in and out. Quiet. Great water views from room. Several dining options. Casino downstairs is very specious.
Stayed 1 night in Jan 2025

10/10 Excellent

martin

Traveled with partner
Liked: Amenities, property conditions & facilities
Everything great except for the cigarette smoke
Stayed 1 night in Jan 2025

10/10 Excellent

Reitta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rony

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Stayed 2 nights in Dec 2024

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Explosive noise from HVAC about every 2 hours
I'm sure they knew that room 628 was totally unacceptable to stay in but they still sold it anyway. The explosive noise every couple of hours from the in-room HVAC would definitely have been registered as a complaint because it is impossible to sleep through. When I reported it to the front desk, they didn't seemed too concerned about it. Don't know if all their rooms are like this but I for one will not be taking my chances in the future. Was going to do some gaming in the morning but due to the lack of sleep, decided to just head back to Houston.
Stayed 1 night in Dec 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

KEITH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay in a great hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Roel

Traveled with family
Super great for the price
Stayed 1 night in Dec 2024

10/10 Excellent

TRACY

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Evoyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to go day gambling
Stayed 1 night in Dec 2024

4/10 Poor

Rodney

Stayed 1 night in Dec 2024