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Best Western Plus Prien Lake Hotel & Suites - Lake Charles

2.5 star property

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Photo gallery for Best Western Plus Prien Lake Hotel & Suites - Lake Charles

In-room safe, blackout drapes, iron/ironing board
Indoor pool
Free full breakfast
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1245 E Prien Lake Road, Lake Charles, LA, 70601
  • McNeese State University
    ‪2 min drive‬
  • Lauberge Casino Lake Charles
    ‪5 min drive‬
  • Golden Nugget
    ‪6 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Wyndham Lake Charles

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1012)
$86 nightly
The price is $86 total
includes taxes & fees
Wyndham Lake Charles

About this property

Best Western Plus Prien Lake Hotel & Suites - Lake Charles

Lake Charles hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Best Western Plus Prien Lake Hotel & Suites - Lake Charles offers 69 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Premium cable television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Plus Prien Lake Hotel & Suites - Lake Charles features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered. Event facilities measuring 350 square feet (33 square meters) include conference space. This Art Deco hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus Prien Lake Hotel & Suites - Lake Charles is a smoke-free property.

Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 350 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Prien Lake Inn Lake Charles
Best Western Plus Prien Lake Inn
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake
Best Western Plus Prien Lake Inn Suites
Plus Prien & Suites Charles
Best Western Plus Prien Lake Inn Suites
Best Western Plus Prien Lake Lake Charles
Best Western Plus Prien Lake Hotel Suites Lake Charles
Best Western Plus Prien Lake Hotel & Suites - Lake Charles Hotel

Best Western Plus Prien Lake Hotel & Suites - Lake Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

shantel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean rooms.

clean room great customer service and great breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, newer hotel, but wifi is non existent.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Jordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Lindsey

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Outlets didn’t work in room, mini fridge was actually a freezer, causing food and drinks to freeze and cans to explode. Breakfast was awful, wet sausages and watery eggs, rubbery waffles. Hotel does not have daily housekeeping. Only given 2 towels at a time. Incredibly thin walls, heard every door open and close and conversations through the wall. Front desk checked me in under a different reservation, charged a different reservation amount. I was told that only a manager can refund and there was no manager on property. Overall a very disappointing stay and I would not recommend customers stay here either.
Stayed 3 nights in Feb 2025

10/10 Excellent

Susie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No shampoo dispenser

It was good just make sure you bring your shampoo and conditioner for your hair
Stayed 1 night in Feb 2025

2/10 Terrible

Lannie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I checked in on a Friday night. The air conditioner was not working in the room. I called the front desk to ask the lady who check if someone could come and check the air. We waited 20 minutes, no one ever came. I called back to the front desk and the lady said she was checking people in and could come as soon as she had a break. We waited 2 hours for someone to come. No one came, I asked if we could switch to another room. She stated there were no other rooms available. I asked for a refund she said she couldn’t give a refund. She called her manager who refused to speak to me on the phone and said he wouldn’t be able to give a refund until the next day. The lady at the front desk said a room would be available the next day and they could move us or have someone look at the air. We stayed only because there weren’t any other available hotels in Lake Charles due to a large Volleyball Tournament, which we were also in town for. We were never moved to another room, no one ever called or came to fix the air the next day. This is the worst customer service I have ever experienced in my life! No one wants to travel and have to experience the things that we experience staying at Best Western. I finally got to speak to the manager 3 days after we checked out! He was rude, unapologetic, and offered a free upgrade on our next stay! I would NEVER stay at that hotel again! Save yourself the this trouble and hassle, choose a better hotel.
Stayed 2 nights in Feb 2025

6/10 Okay

Joyce

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It took 30 minutes to check in, only one person at desk after second one walked off with four people in line. Only one person for front desk and breakfast area on Sunday morning, so everything running out and no one available to refill.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marshall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, but the free breakfast was limited. Could have been better with more food choices including fresh fruit.
Stayed 1 night in Feb 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Our stay was excellent: clean and spacious room, great choices for breakfast and close to our destination. Staff was very friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roberta, Corpus Christi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to everything we needed.
Stayed 2 nights in Jan 2025

8/10 Good

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 1 night in Jan 2025

8/10 Good

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel. Great service. Great beds. Although we did ask for an accessible room with a shower seat and did not get one. We were told the room had one but did not. Also, the fridge was not cold. Other than that the hotel was nice. The girl that checked us in was very nice too.
Stayed 1 night in Dec 2024

10/10 Excellent

Orlando

Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Terry

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet and very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Lechanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the price. Will not use Expedia again due to your service charge.
Stayed 3 nights in Nov 2024

6/10 Okay

Charmaine

Traveled with family and small children
Liked: Cleanliness, amenities
This is my normal place to stay when I visit LC but this time was concerning. We stayed in room 209 and felt like the only thing holding us up was the carpet. The entire floor where the carpet started to the 2nd bed felt like a big hole underneath. It caused me to stumble more than once, falling onto the bed at one point, because it was so bad. This should be taken care of ASAP before someone goes straight through! The young lady that checked us in was super sweet! The breakfast staff and woman that was there Sunday morning to check us out, not so friendly at all!
Stayed 1 night in Nov 2024