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Best Western Inn & Suites - Lake Charles

2.5 star property

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Photo gallery for Best Western Inn & Suites - Lake Charles

Free full breakfast
Outdoor pool
1 bedroom, desk, iron/ironing board, WiFi
1 bedroom, desk, iron/ironing board, WiFi
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1320 N Martin Luther King Highway, Lake Charles, LA, 70601
  • North Beach Interstate 10
    ‪6 min drive‬
  • Lake Charles Civic Center
    ‪6 min drive‬
  • Golden Nugget
    ‪15 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 249 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

1 bedroom, desk, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking, Kitchen

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(13 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, desk, iron/ironing board, WiFi

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Lake Charles - Westlake

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.9 out of 5, Good, (1001)
$120 nightly
The price was $134
The price is $120 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham Lake Charles - Westlake

About this property

Best Western Inn & Suites - Lake Charles

Lake Charles hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Inn & Suites - Lake Charles offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Inn & Suites - Lake Charles features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Best Western Inn & Suites - Lake Charles is a smoke-free property.

Guests are offered a complimentary full breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bayou Inn
Best Western Bayou
Best Western Bayou Inn Lake Charles
Best Western Bayou Lake Charles
Best Western Bayou Inn
Best & Suites Charles Charles
Best Western Bayou Inn Suites
Best Western Inn & Suites - Lake Charles Hotel
Best Western Inn & Suites - Lake Charles Lake Charles
Best Western Inn & Suites - Lake Charles Hotel Lake Charles

Best Western Inn & Suites - Lake Charles Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 250 out of 633 reviews
Rating 8 - Good. 179 out of 633 reviews
Rating 6 - Okay. 99 out of 633 reviews
Rating 4 - Poor. 45 out of 633 reviews
Rating 2 - Terrible. 60 out of 633 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lara

Stayed 3 nights in Mar 2025

8/10 Good

BENNIE EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems
Stayed 2 nights in Mar 2025

8/10 Good

LeBaron

Business traveler
Had to get my room changed because I was in a room right next to the elevator and the side entrance door which didn’t lock. Elevator and door were extremely loud!
Stayed 1 night in Mar 2025

2/10 Terrible

Michaela, Lake Charles

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I had to get my room changed because I told front desk the air didn’t work . I booked a room with a microwave and didn’t get it til 3 days later . I stayed for a week and would never stay again. The bed isn’t even comfortable. Housekeeping was great when it came to cleaning our room !
Stayed 9 nights in Mar 2025

10/10 Excellent

Verangel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jan 2025

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kaila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Donishia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I really wanted to give a great review due to the staff being so friendly but unfortunately the property itself doesn’t warrant it. It is dingy and musty inside once you leave the lobby area. The first room I had smelled like old mildewed carpet and urine. I spoke with the gentleman at the front desk which he quickly accommodated changing me to a different room. The moment I stepped into the second room I realized that was as good as it was going to get. The carpets in the room must have never changed which I think lead to the strong musty oder. The lighting was very dim and the phone didn’t work. There were even some used towels hanging on the side of the tub. I went next door and bought a can of Lysol and air freshener just to tough it out for the night but I will NEVER let me repeat NEVER stay at this property again!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Clifton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was able to find a room at the last minute and it was easy to find.
Stayed 1 night in Mar 2025

10/10 Excellent

Verangel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 6 nights in Feb 2025

10/10 Excellent

Vaisane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Devair

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Book this hotel for six of my employees, and they all reported back to me stating that the place wasNot a clean place, they found roaches in all the rooms were in, everything is outdated, hot water stopped working and that one of their trucks got the hitch stolen in the parking lot. When you were employer, you always looking for the comfort and safety of your employees, and this place does not meet the expectations for any employees or family. Just don’t do it..
Stayed 22 nights in Feb 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Shirley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessible way to the Freeway. The clean facility.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Clean, affordabile and good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Feb 2025

2/10 Terrible

Steve

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked solely on the reviews and pictures.....atleast could have mowed the grounds...got to the room and it something you would expect a frat party would stay. Put our stuff down and left to get something to eat. My wife did not want to stay there. Came back and checked out immediately. Asked for refund and was told bo refunds.
Stayed 2 nights in Feb 2025

4/10 Poor

Daryl

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I walked in the lobby at check-in, I almost turned and left because of the overwhelming smell of Marijuana in the air. I'm not sure who was blazing up in a no smoking hotel, but the entire place reeked of it. Breakfast was a HUGE disappointment and certainly not up to BW standards. The eggs were cold to the touch (below room temperature) and the microwave in the dining area didn't work. As for the usual things considered the norm in most hotel breakfasts, no butter, no artificial sweetener, no yogurt or fruit. As for the staff, both were friendly, and I felt sorry for the daytime guy. He had to man the front desk while also having to prepare and serve breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness
Stayed 7 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 4 nights in Jan 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

False advertising

Everything was great except next to no breakfast. Don’t advertise full hot breakfast and at 7:30 am there is absolutely nothing to eat except for 3 bagels
Stayed 1 night in Feb 2025

10/10 Excellent

timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and clean. Very nice aatmosphere. Friendly staff.
Stayed 1 night in Feb 2025