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Hilton Vacation Club Ka'anapali Beach Maui

4.0 star property

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Photo gallery for Hilton Vacation Club Ka'anapali Beach Maui

Exterior
Garden
2 Bdrm 1 King 2 Twins Suite Stovetop Balcny | Living area | Flat-screen TV, DVD player, pay movies
Concierge desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
104 Ka'anapali Shores Place, Kaanapali, HI, 96761
  • Whalers Village
    ‪6 min drive‬
  • Black Rock
    ‪7 min drive‬
  • Kaanapali Beach
    ‪12 min drive‬
  • Kahului, HI (OGG)
    ‪57 min drive‬

Room options

View all photos for 1 Bedroom Partial Ocean 1 Kg or 2 Dbls Balcony

Flat-screen TV, DVD player, pay movies

1 Bedroom Partial Ocean 1 Kg or 2 Dbls Balcony

  • Partial ocean view
  • 812 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 1 Bedroom Pool View King Suite Roll in Shwr

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Pool View King Suite Roll in Shwr

  • 812 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Oceanfront 1 King 2 Twins/1qn Suite

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Oceanfront 1 King 2 Twins/1qn Suite

  • Ocean view
  • 1524 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom 1 King 2 Twins Suite with Balcony

View from room

2 Bedroom 1 King 2 Twins Suite with Balcony

  • 1524 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Part Ocean Vw King Roll in Shower

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Part Ocean Vw King Roll in Shower

  • Partial ocean view
  • 812 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bedroom Partial Ocean King Suite Access Tub

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Partial Ocean King Suite Access Tub

  • Partial ocean view
  • 812 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bedroom 1 King or 2 Doubles Suite Balcony

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom 1 King or 2 Doubles Suite Balcony

  • 812 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, 1 King Bed, Ocean View (Panoramic)

  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bedroom 1 King Suite Roll in Shower

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom 1 King Suite Roll in Shower

  • 812 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bedroom Ocean Vw 1 Kg or 2 Dbls Ste Balcony

View from room

1 Bedroom Ocean Vw 1 Kg or 2 Dbls Ste Balcony

  • Ocean view
  • 812 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 1 Bedroom Ocean Vw King Suite Roll in Shower

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Ocean Vw King Suite Roll in Shower

  • Ocean view
  • 812 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bdrm 1 King 2 Twins Suite Stovetop Balcny

In-room safe, desk, laptop workspace, iron/ironing board

2 Bdrm 1 King 2 Twins Suite Stovetop Balcny

  • 1524 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Similar properties

View from room

OUTRIGGER Kaanapali Beach Resort

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1037)
The price is $409
per night
$536 total
includes taxes & fees
May 21 - May 22
OUTRIGGER Kaanapali Beach Resort

About this property

Hilton Vacation Club Ka'anapali Beach Maui

Kaanapali hotel close to Black Rock
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and gas grills. Weekly housekeeping is available.
Hilton Vacation Club Ka'anapali Beach Maui offers 413 accommodations with DVD players and safes. Rooms open to lanais. Accommodations offer separate sitting areas. Kitchenettes offer refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Hilton Vacation Club Ka'anapali Beach Maui provides an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

This hotel offers access to a business center. This beach hotel also offers barbecue grills, an arcade/game room, and multilingual staff.

Hilton Vacation Club Ka'anapali Beach Maui is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hilton Vacation Club Ka'anapali Beach Maui has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • On the beach
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 117.96
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Laundry facilities
  • Phone calls
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Late check-out fee: USD 117.96 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-006-302-1056-01
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that housekeeping is provided only for stays of 7 or more nights.
Property Registration Number 440010980001, TA-006-302-1056-01, GE-006-302-1056-01

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kaanapali Beach Club
Kaanapali Beach Club Resort Diamond Resorts
Club Resort Diamond Resorts
Kaanapali Beach Club Diamond Resorts

Hilton Vacation Club Ka'anapali Beach Maui Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1003 reviews
Rating 8 - Good. 236 out of 1003 reviews
Rating 6 - Okay. 74 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

10/10 Excellent

Adnan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and enjoyable experience
Stayed 4 nights in Jan 2025

10/10 Excellent

ChrisAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lots of places walki g distance. Friendly helpful staff. Some outlets and lights in the room not working but very clean room.
Stayed 6 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good stay for a family with a toddler.

The Hilton Vacation Club was a good spot for our family trip with a 3 yr old. As others have said, it's a little dated looking (they have a DVD player where you can rent DVDs, but our room was very spacious and clean. There wasn't a sit down restaurant, just a grill that's open during the day time, not sure about night time. But there is free self-parking and the pool was great for our kiddo. They also offered free movies in a large theater during stormy days (though we didn't utilize this, but thought it was a nice touch).
Stayed 6 nights in Jan 2025

10/10 Excellent

Vilma, New York

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel in Maui, the view was amazing also the pool and close to a lot restaurants
Stayed 4 nights in Dec 2024

2/10 Terrible

Dinesh

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Poor customer service when there is an issue

Booked a trip for our wedding anniversary and had plumbing issues in the room. Customer service was terrible as to how they handled it. We had an issue with an intermittent leaky toilet that kept making noise every 10-20 Minutes and we reported to the front desk after one night of disturbed sleep and they didn’t fix it after we reported it and after a whole day they didn’t fix it as issue was still there when we got back at 10pm at night and they couldn’t even offer us another room or do anything for us. Then I followed up with the manager the same evening after I checked out and flew back home and she basically said since the next guest didn’t report the issue there’s nothing she could do. Are you kidding me - does she think I was just making this up!!? Given I’m a loyal Hilton honors gold member I was very disappointed with how they handled the situation including the manager on site. Had to follow up with them multiple times to even get a response!! Terrible that they treat their loyal customers like that and definitely wouldn’t stay there if you expect good customer service
Stayed 3 nights in Jan 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you we had a pleasure time
Stayed 3 nights in Jan 2025

10/10 Excellent

rich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 8 nights in Jan 2025

6/10 Okay

Zach

Disliked: Cleanliness, staff & service, property conditions & facilities

Timeshare pitches and room changes

Booked a king bed suite and they wouldn't let us check until well after 6pm as they "prepared the suite" and kept calling to get us to switch to a full bed suite instead. Finally they called hours later and said they don't have any king suites available and said we had to take a full. They offered to move us to a king for our last night out of 6, it was comically rude. They also rigorously tried to sell timeshares, literally every employee tried to get us to join a timeshare pitch. Also there were cockroaches in the rooms, and they refused to take our dirty towels and made us come to the lobby to pick up fresh ones. The location was nice and I really wanted to like this place but Hilton really dropped the ball here.
Stayed 5 nights in Jan 2025

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness, staff & service
We have stayed at the Kaanapali Hilton in the past and always enjoyed our time here , but this time around wasn’t so great . Pool was very very cold and almost every body I talked to said a same thing not very happy with the pool .i don’t think we will go back again .
Stayed 7 nights in Jan 2025

6/10 Okay

robert

Traveled with partner
Liked: Cleanliness, staff & service
Staff very friendly. However if you book anything from concierge be ready for them to sell you a time share. Time share guy was friendly but put down their rooms because they were outdated. No restaurants only a small grill. Property very secluded so lots of privacy. Don’t have many things to do at resort.
Stayed 6 nights in Jan 2025

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. I would stay there again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, property conditions & facilities
Sincerely loved our stay there
Stayed 1 night in Jan 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property in need of upgrade. Especially lobbies. No room service or maid service. No food availability except for snack bar by pool. Limited menu.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Stayed 1 night in Jan 2025

10/10 Excellent

Bonita Renee

Stayed 4 nights in Dec 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean front, clean, super friendly staff
Stayed 1 night in Jan 2025

6/10 Okay

Cynthia Elizabeth

Traveled with family
Liked: Staff & service
Property was a bit dated and not really a four star property as advertised. I would put this at three stars.
Stayed 4 nights in Dec 2024

10/10 Excellent

Harmony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed here and it was amazing again. For this price, the space you get, the best pool, free parking, kitchenettes in each room and free laundry…you can’t get that anywhere else!
Stayed 9 nights in Dec 2024

10/10 Excellent

Melanie

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend for family with kids. We had teens. Great location with lots of amenities. Even without a sit-down restaurant there is good food at the Pick up Grill there. Everyone was very nice and rooms were big. If you want to cook ask for cookware ahead of time. Grocery stores nearby and food trucks. Had a great time!
Stayed 7 nights in Dec 2024

10/10 Excellent

Muthu Ranga Rajan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 5 nights in Dec 2024

10/10 Excellent

Tracy, Mattawan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Srinivasan

Traveled with group, Business traveler, Traveled with family
Stayed 4 nights in Dec 2024