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Lagoa Hostel & Suites

3.0 star property

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Photo gallery for Lagoa Hostel & Suites

Exterior
1 bedroom, laptop workspace, free cribs/infant beds, travel crib
Restaurant
Reception
Exterior

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Av. Infante D. Henrique 14, Lagoa, Açores, 9560-022
  • Ponta Delgada Harbour
    ‪8 min drive‬
  • University of the Azores
    ‪9 min drive‬
  • Ponta Delgada City Gates
    ‪9 min drive‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪13 min drive‬

Room options

View all photos for Standard Double or Twin Room (Uso Individual)

1 bedroom, laptop workspace, free cribs/infant beds, travel crib

Standard Double or Twin Room (Uso Individual)

  • City view
  • Sleeps 1
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Double or Twin Room, Balcony

Standard Double or Twin Room, Balcony | 1 bedroom, laptop workspace, free cribs/infant beds, travel crib

Standard Double or Twin Room, Balcony

  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room, Terrace

Family Room, Terrace | 1 bedroom, laptop workspace, free cribs/infant beds, travel crib

Family Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room (Bunk Bed)

Family Room (Bunk Bed) | 1 bedroom, laptop workspace, free cribs/infant beds, travel crib

Family Room (Bunk Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Double or Twin Room

1 bedroom, laptop workspace, free cribs/infant beds, travel crib

Standard Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, laptop workspace, free cribs/infant beds, travel crib

Superior Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds

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About this property

Lagoa Hostel & Suites

3-star Lagoa B&B with free breakfast
Along with a microwave in a common area, this smoke-free bed & breakfast has a refrigerator in a common area and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include tour/ticket assistance. Change of towels is available on request.
Lagoa Hostel & Suites offers 11 air-conditioned accommodations with complimentary bottled water and hair dryers. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and change of towels can be requested.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Lagoa bed & breakfast also offers tour/ticket assistance, dry cleaning/laundry services, and a microwave in a common area. Complimentary uncovered self parking is available on site.

Lagoa Hostel & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • Baby toys
  • High chair
  • In-room crib
  • Stroller
  • Travel crib

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Bathroom emergency pull cord
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Lagoa Hostel & Suites Lagoa
Lagoa Hostel & Suites Bed & breakfast
Lagoa Hostel & Suites Bed & breakfast Lagoa

Lagoa Hostel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 25 out of 54 reviews
Rating 8 - Good. 18 out of 54 reviews
Rating 6 - Okay. 5 out of 54 reviews
Rating 4 - Poor. 5 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ewelina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Dina

Stayed 3 nights in Dec 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Veronique

Disliked: Property conditions & facilities, room comfort
The smell in room was horrible
Stayed 2 nights in Oct 2024

10/10 Excellent

Nika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience staying here. The staff were friendly and went above and beyond for us, especially André. We arrived without a car since there was a complication with our original rental booking. André booked a car for us that was perfect for our needs and had the company pick us up right there. Further, our room was lovely and the building is quite beautiful. We liked staying in quiet Lagoa. The breakfast selection was very limited, but for the price we were paying for our stay, I didn't mind.
Stayed 3 nights in Oct 2024

8/10 Good

Veronica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The treatment of the employees has been excellent. The location and the parking have made it easy to get around the island. As points to improve, the room smelled excessively of humidity, and at least ours, being located next to the door, at night there was a lot of noise (suitcases, cars, motorcycles, people...)
Stayed 7 nights in Sep 2024

10/10 Excellent

Mariano, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joana Medeiros excellent hosts and very friendly
Stayed 13 nights in Jul 2024

8/10 Good

Marielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent. Easy walking to the Lagoa piscina.
Stayed 1 night in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort

Clean

The hotel was very clean the cleaner was excellent and the service in the kitchen good for breakfast
Stayed 4 nights in Jul 2024

10/10 Excellent

Hamadi

Okay
Stayed 1 night in Jul 2024

10/10 Excellent

Kathrine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Josiah

Stayed 1 night in Jun 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the location. It was quiet in Lagoa, but the only issue is no Wi-Fi reception in my room.
Stayed 4 nights in May 2024

10/10 Excellent

jessica L

Stayed 1 night in May 2024

6/10 Okay

Leigh-Ann

Disliked: Staff & service, amenities, property conditions & facilities
Room was mostly clean. Some mould in bathroom, and very dusty skirting and sills. Bedding was clean. Staff member on check in was friendly and helpful. The other staff during my stay seemed disinterested. Breakfast is terrible. Defrosted bread rolls, sliced cheese and ham. Which there is usually none of, even when there's over an hour of breakfast to go. Yogurt left on the shelf with no cooling, and some very brown bananas. Staff would put out a few more yogurts, but there was nothing else replenished. Location is fine if you have your own transport. Groceries and a restaurant not too far away. Overall, just ok for somewhere to sleep.
Stayed 5 nights in Oct 2023

4/10 Poor

Casimir

Disliked: Cleanliness, staff & service, property conditions & facilities
Deux hôtesses d'accueil Soraya très bien l'autre avec oublier son amabilité et son sourire a la maison
Stayed 6 nights in Oct 2023

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The hotel felt clean and comfortable but the friendly and helpful staff stood out the most as the best part to me.
Stayed 6 nights in Oct 2023

6/10 Okay

Elisabet

Liked: Staff & service
We liked the property and location, staff was nice, but we could hear everything in the room next to us as if the others guests were inside our room! Very thin walls and there is a door that communicates rooms which I’m assuming that’s why it was so noisy.
Stayed 1 night in Sep 2023

8/10 Good

Ken, Elmhurst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. A good value but it isn’t close to many touristy areas. There’s a good pizzeria a block up and staff were very nice.
Stayed 1 night in Sep 2023

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought we were getting a Double bed, ended up getting a King size! Free parking on site. Free breakfast. Friendly staff and cheaper than other accommodations in the area. If we are ever in the area again and need a place to stay we wouldn't hesitate to book again! Very happy!
Stayed 1 night in Sep 2023

8/10 Good

David A.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked having the breakfast. Transportation wise it is a distance to P.D. and the taxi was on the expensive for the distance.
Stayed 6 nights in Jun 2023

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly young lady to help at check-in… great location
Stayed 2 nights in Jun 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & Spacious Room and Private Bath

Spacious clean room with a nice shower that had glass on two sides. Really enjoyed the Juliet balcony to enjoy view to the sea. Lots of parking for our rental car and easy walk to good restaurants. I’ll look at staying here again when back in Lagoa.
Stayed 3 nights in May 2023

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the charm of the old building in a traditional Portuguese style, with the recent remodeling to retain the charm but offer modern comfort. I also loved the owner who provided excellent friendly service and even gave us a free ride to a nearby fish restaurant we had asked about. This was a memorable stay for us on a paradise-like island we had known nothing about before our stay. We are hoping to return in the future. We loved this place.
Stayed 1 night in Sep 2022