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Doubletree By Hilton Lagoa Azores

5.0 star property

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Photo gallery for Doubletree By Hilton Lagoa Azores

Indoor pool, seasonal outdoor pool, cabanas (surcharge), sun loungers
Minibar, blackout drapes, soundproofing, iron/ironing board
Restaurant
Indoor pool, seasonal outdoor pool, cabanas (surcharge), sun loungers
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
Av. da Inovacao - Y Gama, Lagoa, Azores, 9560-421
  • Portuguese Republic Square
    ‪3 min drive‬
  • Milicias Ocean Beach
    ‪6 min drive‬
  • Praia do Populo
    ‪12 min drive‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed (Sea & Mountain)

Minibar, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed (Sea & Mountain)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed

Minibar, blackout drapes, soundproofing, iron/ironing board

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Sea View

Minibar, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed, Sea View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Mountain View

Room, 1 Queen Bed, Accessible, Mountain View | Minibar, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible, Mountain View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Minibar, blackout drapes, soundproofing, iron/ironing board

Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Minibar, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Sea View

Minibar, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Minibar, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Family Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Sea & Mountain)

Minibar, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed (Sea & Mountain)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds (Sea & Mountain)

Minibar, blackout drapes, soundproofing, iron/ironing board

Twin Room, 2 Twin Beds (Sea & Mountain)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Sea View

Room, 2 Twin Beds, Sea View | Minibar, blackout drapes, soundproofing, iron/ironing board

Room, 2 Twin Beds, Sea View

  • Sleeps 2
  • 2 Twin Beds

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About this property

Doubletree By Hilton Lagoa Azores

5-star Lagoa resort with rooftop terrace
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free resort. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Doubletree By Hilton Lagoa Azores offers 101 air-conditioned accommodations with minibars and complimentary bottled water. Satellite television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Lagoa resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Inala has 2 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Doubletree By Hilton Lagoa Azores features an indoor pool and a sauna. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

3 meeting rooms are available. This luxury resort also offers a children's pool, a seasonal outdoor pool, and a 24-hour fitness center. Parking is available onsite for a surcharge.

Doubletree By Hilton Lagoa Azores is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Frondoso Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Mistico Rooftop Bar&Pool - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Frondoso Restaurant
  • Mistico Rooftop Bar&Pool

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 10 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The seasonal pool will be open from April to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Doubletree By Hilton Lagoa Azores Lagoa
Doubletree By Hilton Lagoa Azores Resort
Doubletree By Hilton Lagoa Azores Resort Lagoa

Doubletree By Hilton Lagoa Azores Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 30 reviews
Rating 8 - Good. 8 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

9.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, prinstine conditions, excellent staff especially at the reception, Mario and some some in the dining room.
Stayed 4 nights in Oct 2024

10/10 Excellent

MELISSA

Liked: Amenities
It’s rural. Not much to walk to. Need a car but I like it. If u need Euro walk about 15 min toward town there is a bank with ATM. The hotel has everything else you may need. Super cozy beds.
Stayed 7 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was lovely. I would have liked some more menu options for Gluten Free. The facilities and location were great and very convenient. I would definitely stay there again!
Stayed 4 nights in Sep 2024

6/10 Okay

Jolene, Manchester

Traveled with partner
Liked: Cleanliness
Room was new and beautiful. Service under par. No to go cups to take coffee. Called for coffee packets in room at 10am and not open until 11. Had an event doubting our stay which made it so the pool was not available. Event took precedence over guests.
Stayed 3 nights in Sep 2024

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent staff, beautiful property and amenities, very nice included breakfast with lots of options. On site restaurant was markedly more expensive than any other restaurants we saw on the island, as the only small complaint.
Stayed 6 nights in Sep 2024

8/10 Good

Simarjeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks brand new. Power went out one night only in our hotel
Stayed 5 nights in Sep 2024

10/10 Excellent

Dorianna

Traveled with family
Great staff… clean… and absolutely beautiful
Stayed 7 nights in Sep 2024

6/10 Okay

Brandi

Stayed 4 nights in Aug 2024

2/10 Terrible

irene

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The made service very very poor!
Stayed 4 nights in Aug 2024

8/10 Good

Freeman David James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel - very quiet even though it’s right next to a hospital. Clean, comfortable and friendly staff. 10 minute drive from Lagoa to Ponta Delgada with a taxi fare of EUR 12-15. Amazing view from rooftop pool. And of course you get cookies 😊 Our only complaint was the leak from the shower stall onto the floor in the bathroom.
Stayed 7 nights in Jul 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Asad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was a brand new property, was very clean and nice. The service was very slow, if you asked for a thing it took a long time get it. Being a new hotel we felt the staff was not that well trained. Parking was very easy and plenty of it but the location was not that great.
Stayed 3 nights in Jul 2024

8/10 Good

Anna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Pearl

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hartley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jo Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Considering its a newly opened property they could work on extending the hours for room service & the restaurants, there are no other restaurants in the immediate area to get food. also the opening and closing hours of the pool. Also ice & vending machines are definitely needed. And possibly a small shop selling snacks sodas juices etc.for guest.
Stayed 7 nights in Jul 2024

6/10 Okay

Shawn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Larisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location. Great rooms with an amazing view from the sea and mountains. Breakfast buffet excellent. If you come to the restaurant don’t be in a hurry. Nice swimmig pool , spa and very kind staff at the reception . No itens in the frigobar.
Stayed 2 nights in Sep 2024

4/10 Poor

boutet

Traveled with group
Disliked: Staff & service, property conditions & facilities
Attente de 3/4 d'heures pour le check in. Pas de SPA. Dans la chambre une odeur d'égout et pas de gel douche
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick, Ste Therese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice roof top pool and bar
Stayed 2 nights in Aug 2024

8/10 Good

Kwok Ho

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Kitchen at the pool is terrible for Some sandwiches takes 1 hour waiting time. Same playlist on and on. Reception people are not friendly. Breakfast was nice and the services are good.
Stayed 6 nights in Aug 2024

8/10 Good

GAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel venant tout juste d'ouvrir, il y avait certains disfonctionnements (ascenseur, hammam) et un manque d'information sur les services proposés.
Stayed 6 nights in Jul 2024