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SureStay Plus Hotel by Best Western The Villages

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western The Villages

View from room
Lobby
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchen | Microwave, coffee/tea maker
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Pet friendly
  • Air conditioning

Explore the area

Map
1201 Avenida Central, Lady Lake, FL, 32159
  • Spanish Springs Town Square
    ‪7 min walk‬
  • Orange Blossom Hills Golf & Country Club
    ‪15 min walk‬
  • The Villages Market Square
    ‪9 min drive‬
  • Leesburg, FL (LEE-Leesburg Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.4 out of 10
Very good
(14 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

8.0 out of 10
Very good
(7 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(15 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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Microtel Inn & Suites by Wyndham Lady Lake/The Villages

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1005)
The price is $148
per night
$164 total
includes taxes & fees
Mar 29 - Mar 30
Microtel Inn & Suites by Wyndham Lady Lake/The Villages

About this property

SureStay Plus Hotel by Best Western The Villages

Lady Lake hotel walkable to Spanish Springs Town Square
Along with an outdoor pool, this smoke-free hotel has a business center and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a garden are onsite. Change of towels is available on request.
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in May 2022.

SureStay Plus Hotel by Best Western The Villages is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1993
  • Renovated entire property - May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 8:30 AM to 8:30 PM

Property is also known as

Surestay Plus By The Villages
SureStay Plus Hotel by Best Western The Villages Hotel
SureStay Plus Hotel by Best Western The Villages Lady Lake
SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

SureStay Plus Hotel by Best Western The Villages Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 242 out of 461 reviews
Rating 8 - Good. 109 out of 461 reviews
Rating 6 - Okay. 49 out of 461 reviews
Rating 4 - Poor. 29 out of 461 reviews
Rating 2 - Terrible. 32 out of 461 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Charles

Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We both love it here.
Stayed 4 nights in Dec 2024

8/10 Good

Carlous

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surestay
Everything was good but had random people knocking on my door at 145 am and 315 am weird.
Stayed 2 nights in Dec 2024

10/10 Excellent

JAMES

Stayed 2 nights in Dec 2024

10/10 Excellent

Mary, Mount Horeb

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. I had to stay for two weeks while floors in house were being replaced. They knew my two Chihuahuas names and gave them treats every day.
Stayed 6 nights in Nov 2024

10/10 Excellent

bora

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good!
Perfect location, just next to Spanish Springs town square. Room is big and comfortable, clean and not so dated. Very good hotel overall.
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for a hotel near The Villages
Nice hotel at The Villages at a very reasonable price. The breakfast buffet was fine, but very limited seating. Nothing fancy about the hotel, but it worked well for our overnight stay.
Stayed 1 night in Dec 2024

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay at the best western
The hotel was gross and crack heads were there. We had to switch hotels to the holiday in express next store. Luckily the owners were the same and it was much better. We were very happy with the holiday inn. We cancels the best western after the first night and stayed at the holiday inn express the rest of the nights.
Stayed 4 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Items stolen from room by staff--Beware
Medications were stolen from our room. All they got out of stealing them was antibiotics, jokes on them, but the staff cannot be trusted. Ants in the bathroom and in the window seals. We took a blacklight in the restroom and urine was all over the walls beside and behind the toilet. Vanity sink did not drain properly. Bed was lumpy and hurt our backs. Upsides: Location was great, cost effective, balcony was nice/secluded feeling. Plenty of parking and the area was quiet. Overall: Will not stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that you can walk to Spanish Springs TownCenter. Great music n restaurants. Dancing at Town Center
Stayed 1 night in Nov 2024

10/10 Excellent

Marty

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice gentleman that check us in gave us advise to go to the square and listen to the music. It was fabulous! Dining was fabulous in the square. Our room at 313 was wonderful. Much quieter than the first night where we could hear the neighbors breathing. We would recommend this hotel and plan to come back and bring family.
Stayed 1 night in Nov 2024

10/10 Excellent

Tianna

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Nora

Traveled with family
There were small ants in bathtub and sink.
Stayed 1 night in Nov 2024

8/10 Good

Chanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at great price
Very clean and comfortable beds plus pet friendly! Will be back
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Nancy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Nov 2024

8/10 Good

carol

Clean
Stayed 1 night in Nov 2024

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good place
Stayed 3 nights in Nov 2024

4/10 Poor

Nyla

Liked: Property conditions & facilities, room comfort
Not worth the money
I can't believe this hotel has such great reviews. This is only the second negative review I have ever left but this hotel cost $150. The volume did not work on the TV control. There was no shower gel in the bathroom. The phone did not work so I couldn't call them and tell them I had to walk down there and the last straw was the German roaches crawling around on the night table
Stayed 1 night in Nov 2024

6/10 Okay

Ellyn

Disliked: Property conditions & facilities, room comfort
The outside looks better than the inside!
This place is gorgeous and well positioned to Spanish Springs. But the beds are not very comfortable and there were maintenance problems. Our sink was very plugged up and there were ants in the bathroom.
Stayed 3 nights in Nov 2024

10/10 Excellent

CHRISTINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious, well layed out and the balcony is a bonus.
Stayed 1 night in Nov 2024

10/10 Excellent

Frances

Stayed 3 nights in Oct 2024

10/10 Excellent

Dwayne

Stayed 3 nights in Nov 2024

6/10 Okay

andrea

Traveled with partner
Liked: Staff & service
The staff was very friendly, but the room was just very damp and musty smelling, even with the a/c and bathroom fan running.
Stayed 3 nights in Nov 2024

8/10 Good

Mary

Stayed 1 night in Nov 2024