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SureStay Plus Hotel by Best Western The Villages

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western The Villages

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Lobby
Lobby
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchen | Microwave, coffee/tea maker
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Pet friendly
  • Air conditioning

Explore the area

Map
1201 Avenida Central, Lady Lake, FL, 32159
  • Spanish Springs Town Square
    ‪7 min walk‬
  • Central Florida Health
    ‪15 min walk‬
  • Orange Blossom Hills Golf & Country Club
    ‪15 min walk‬
  • Ocala, FL (OCF-Ocala Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Balcony

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Microtel Inn & Suites by Wyndham Lady Lake/The Villages

Pool
Breakfast included
Pet friendly
Parking included
4.0 out of 5, Very Good, (1006)
The price is $93
per night
$103 total
includes taxes & fees
Feb 10 - Feb 11
Microtel Inn & Suites by Wyndham Lady Lake/The Villages

About this property

SureStay Plus Hotel by Best Western The Villages

Lady Lake hotel walkable to Spanish Springs Town Square
Along with an outdoor pool, this smoke-free hotel has a business center and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a garden are onsite. Change of towels is available on request.
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in May 2022.

SureStay Plus Hotel by Best Western The Villages is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:30 AM to 8:30 PM

Property is also known as

Surestay Plus By The Villages
SureStay Plus Hotel by Best Western The Villages Hotel
SureStay Plus Hotel by Best Western The Villages Lady Lake
SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

SureStay Plus Hotel by Best Western The Villages Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 224 out of 415 reviews" "
Rating 8 - Good. 95 out of 415 reviews" "
Rating 6 - Okay. 41 out of 415 reviews" "
Rating 4 - Poor. 25 out of 415 reviews" "
Rating 2 - Terrible. 30 out of 415 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tom at the desk was the best good customer service just so pleasant
Stayed 3 nights in Oct 2024

2/10 Terrible

Thomas

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lynda

Traveled with partner
There is a variety of shopping and places to eat within walking distance! Staff was excellent! Room and grounds clean and well kept!
Stayed 1 night in Oct 2024

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is old. The furnishings are dingy. There was blood on one of the pillows. I killed two bugs on the floor and there was a big daddy long legs spider in the corner. I would not stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfectly located for the event we were in town to attend. Veey nice balcony room overlooking a well maintained courtyard.
Stayed 1 night in Oct 2024

4/10 Poor

Ileana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like managing person. Very rude, broken curtains and no housekeeping done. No toiletries
Stayed 6 nights in Oct 2024

10/10 Excellent

Tianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Oct 2024

2/10 Terrible

Kenneth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Cleanliness/Atmosphere
Our stay was ok. I expected better with the Best Western and The Villages names attached to it. Front desk clerk during 1st shift on day of check in was rude, there were dead bugs all over the door to our room, cheese puffs in the dresser drawer, the carpet hasn’t been cleaned the children’s feet were black from it, the orange juice at breakfast was spoiled and while back and forth from the car to our room getting ready to leave, we were gagged by cigarette smoke.
Stayed 2 nights in Oct 2024

8/10 Good

Ron

Traveled with group
Liked: Amenities
…
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
The hotel was dirty apparently they did not have maintenance the sidewalks were disgusting stains and debris bug webs all around the doors trash cans overflowing staff wasn't nice the beds were horrible they were flat and very comfortable and what I can't believe is that they didn't even have a generator for their guests never again will I stay at a Best Western hotel!!!!!! Our stay was during Hurricane Milton 10/8-10/9 2024
Stayed 2 nights in Oct 2024

8/10 Good

Randy

Stayed 1 night in Oct 2024

4/10 Poor

Lynne

Old dirty
Stayed 3 nights in Oct 2024

8/10 Good

Li Chwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just about everything. For the area the price was excellent. staff was very helpful and friendly. Was very satisfied.
Stayed 1 night in Oct 2024

2/10 Terrible

sergio m, miami

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The Beds are the worse I have ever seen. We could NOT sleep in either rooms. This has to be addressed.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice suprise
We booked for one night, and decided to stay a second night. We did have to move rooms, but they moved us to the closest room, and put our new room at the top of the cleaning list so we could have an early checkin. Both room we stayed in were clean and comfortable. This is a great hotel for the price, and an easy walk to the Spanish Springs Village center.
Stayed 1 night in Oct 2024

10/10 Excellent

Wilmark

Stayed 1 night in Sep 2024

2/10 Terrible

Kaanita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the house for 3 days due to being hurricane victims for 2 seniors. Upon entering, the refrigerator was dirty and the bathroom walls appeared to have fecal matter on it. These were bought to the attention of the front desk, Daniela who said she was new and that a message was sent to the GM. She said there were no avail suites so they were stuck there. We also emailed the GM - Kimberly Ball and sent the pictures to show. Zero response. We called several times today (being a Monday), no one answers the phone lines. Totally unprofessional, appalling and unacceptable the way they treat hotel guests. We will take this further to ensure no other guests endures similar.
Stayed 2 nights in Sep 2024

2/10 Terrible

Louis

Business traveler
Needed to cancel the RSVP because of the hurricane. Called the hotel and Ms. Ward said she would cancel the RSVP. But I still don't see a credit.
Stayed 1 night in Sep 2024

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldnt stay here again
The door to enter tge roon was disgusting, there were stains on the tub and bugs. There was a gap at the bottom of the entrance door. This is more like a motel, not hotel
Stayed 1 night in Sep 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, rooms were clean, breakfast was good and staff was very helpful
Stayed 1 night in Sep 2024

6/10 Okay

Dean

Stayed 1 night in Sep 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024