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AZ Hotel & Serviced Apartments

3.5 star property

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Photo gallery for AZ Hotel & Serviced Apartments

Aerial view
3 bedrooms, in-room safe, individually decorated, individually furnished
Apartment, 3 Bedrooms | Living area | 35-inch LED TV with satellite channels, TV, streaming services
Apartment, 3 Bedrooms | Private kitchenette | Coffee/tea maker, electric kettle
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Free airport shuttle
  • Gym
  • Parking included
  • Breakfast available
  • Housekeeping

Explore the area

Map
Jalan Mustapha, Labuan, 87000
  • An'Nur Jamek Mosque
    ‪5 min walk‬
  • Financial Park
    ‪11 min walk‬
  • Labuan International Sea Sport Complex
    ‪19 min walk‬
  • Labuan (LBU)
    ‪3 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | 3 bedrooms, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | 3 bedrooms, in-room safe, individually decorated, individually furnished

Apartment, 3 Bedrooms

  • 1233 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds OR 1 King Bed and 4 Twin Beds

View all photos for Standard Queen Room

3 bedrooms, in-room safe, individually decorated, individually furnished

Standard Queen Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King Room

3 bedrooms, in-room safe, individually decorated, individually furnished

Standard King Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

AZ Hotel & Serviced Apartments

3.5-star Labuan hotel connected to a shopping center, walkable to An'Nur Jamek Mosque
Along with a 24-hour fitness center, this smoke-free hotel has a conference center and conference space. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
AZ Hotel & Serviced Apartments offers 95 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. 35-inch LED televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. This Labuan hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
AZ Hotel & Serviced Apartments features a 24-hour fitness center, concierge services, and complimentary newspapers in the lobby. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a hair salon. Onsite covered self parking is complimentary.

AZ Hotel & Serviced Apartments is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Beach shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 9:30 AM for a fee: MYR 23 for adults and MYR 23 for children

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference center (806 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 35-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 23.00 for adults and MYR 23.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Az & Serviced Apartments
AZ Hotel & Serviced Apartments Hotel
AZ Hotel & Serviced Apartments Labuan
AZ Hotel & Serviced Apartments Hotel Labuan

AZ Hotel & Serviced Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Heng Wai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet.. further way from the night activity.
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmad Haji

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I like..
Stayed 2 nights in Feb 2023

10/10 Excellent

Mohd Shariffudin

Stayed 1 night in Apr 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service

Average hitel for an average price

Hotel was fine but basic. It was clean and reasonably comfortable but hardly any tv channels worked
Stayed 2 nights in Dec 2021

4/10 Poor

Dmitry

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
There were awful maintenence works during my stay. Everyday, since the early morning I've reached hotel stuff many times and asked them to stop that, but nobody cares. They just do not think about their clients. I was very disappointed. Those drills and hummers do not allow you to stay in your room during the day time. And also they do not have any fridges in the room. So be prepared. Room was pretty nice, but is was also full of ants.
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Clean room & great receptionist. Good checkout
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, so far so good nice sleep
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
My room wasn't make up for the first nite.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City centre area
Stayed 1 night in Oct 2019

10/10 Excellent

Abdul Rashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

8/10 Good

Leong Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasent

pleasent
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Soripin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

nasra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019