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Mercure La Rochelle Vieux-Port

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure La Rochelle Vieux-Port

Seasonal outdoor pool
Premium bedding, Select Comfort beds, in-room safe, desk
Exterior
Breakfast, lunch, dinner served; Regional cuisine, ocean views
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Quai Louis Prunier, La Rochelle, Charente-Maritime, 17000
  • L'Espace Encan de La Rochelle
    5 min walk
  • Tour St. Nicolas
    6 min walk
  • Vieux Port
    7 min walk
  • La Rochelle (LRH-La Rochelle - Île de Ré)
    18 min drive

Room options

View all photos for Privilege, Room, 1 Double Bed, Balcony

Privilege, Room, 1 Double Bed, Balcony | Premium bedding, Select Comfort beds, in-room safe, desk

Privilege, Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Terrace

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 Double Bed, Terrace

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, Select Comfort beds, in-room safe, desk

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Harbor View

Premium bedding, Select Comfort beds, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed, Harbor View

  • 323 sq ft
  • Harbor view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

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Breakfast available
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The price is $112
per night
$129 total
includes taxes & fees
Dec 11 - Dec 12
Best Western Premier Le Masq Hôtel La Rochelle

About this property

Mercure La Rochelle Vieux-Port

4-star La Rochelle hotel, connected to the convention center in La Rochelle City Centre
A marina, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure La Rochelle Vieux-Port offers 150 air-conditioned accommodations with safes and complimentary bottled water. Select Comfort beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This La Rochelle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a marina, Mercure La Rochelle Vieux-Port features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 9 meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mercure La Rochelle Vieux-Port is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
GAEE - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (EUR 17.90 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • GAEE

Things to do

  • Bicycle storage
  • Bicycles
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (10,764 square feet of space)

Outdoors

  • Marina
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Fixed shower seat
  • Hardwood flooring in room
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The terrace in the 'Classic Room, 1 Double Bed, Terrace' is accessible by a 16-inch (40-centimeter) step.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 16 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Uncovered self parking fee: EUR 17.90 per day
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Rochelle Vieux Port
Mercure Vieux
Mercure Vieux Hotel
Mercure Vieux Hotel Rochelle Port
Mercure La Rochelle Vieux Port Sud Hotel La Rochelle
Mercure Rochelle Vieux Port Sud Hotel
Mercure Vieux Port Sud Hotel
Mercure Rochelle Vieux Port Sud
Mercure Vieux Port Sud
Mercure La Rochelle Vieux Port
Mercure La Rochelle Vieux Port Sud
Mercure La Rochelle Vieux Port
Mercure La Rochelle Vieux-Port Hotel
Mercure La Rochelle Vieux Port Sud Hotel
Mercure La Rochelle Vieux-Port La Rochelle
Mercure La Rochelle Vieux-Port Hotel La Rochelle

Mercure La Rochelle Vieux-Port Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 204 out of 516 reviews" "
Rating 8 - Good. 228 out of 516 reviews" "
Rating 6 - Okay. 63 out of 516 reviews" "
Rating 4 - Poor. 17 out of 516 reviews" "
Rating 2 - Terrible. 4 out of 516 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic, especially the bar staff. Very welcoming and friendly. Hotel was spotless and quiet. The pool area was really nice. Lovely bedrooms (in hindsight I should have booked a larger room, as was a bit tight, but totally my own fault). Cleaned every day, towels replenished. Really nice location. Within walking distance of everything.
Stayed 7 nights in Aug 2024

10/10 Excellent

Anna, Cambridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was completely remodeled and everything feels new. Location is great, food is great, staff is great. Rooms are large and comfortable. Breakfast buffet is amazing. So excited to see "American coffee" available!
Stayed 5 nights in Jun 2024

10/10 Excellent

Bryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great in an awesome location next to everything
Stayed 2 nights in Jul 2024

8/10 Good

Brent

Stayed 1 night in Jul 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Obidike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Fabulous stay, great friendly staff. Very clean and comfy hotel with easy access to fresh drinking water. Has a small gym, a swimming pool and posh bar. My only issue is that with lost property they aren't proactive in informing the guest that they have found your items. Once with my wallet when I described that I had lost it and the person said nothing was handed in without checking and when I insisted she checked, found it straight away with my room number on the postit with my name. Should have been made aware earlier. As too my charger.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2024

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good location and has (paid) parking. Rooms were comfy and clean. Restaurant is smart and food is good. Great hotel.
Stayed 4 nights in Mar 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and great location
Very nice hotel in a great location overlooking the harbour and adjacent to the aquarium. Comfortable room and bed, the room was nice a clean with good facilities. Reception staff were excellent helping my wife with a lost iPad left in a sister hotel in Rouen. Private parking, take a ticket on entry and pay at the barrier when leaving. Would recommend.
Stayed 1 night in Jan 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the action whether that is the water / boating activities or shops or restaurants
Stayed 2 nights in Mar 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in old harbor area
Great location on water but a lot of closed roads around hotel and somewhat difficult to get too. Parking was an on-site outside lot but very crowded and hard to find space
Stayed 1 night in Mar 2022

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated rught in the heart of tje port.Stuff was all cloae by and parking at hotel was easy
Stayed 1 night in Mar 2022

10/10 Excellent

Stuart

Stayed 1 night in Mar 2022

8/10 Good

cathy ming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very efficient but tiny, reminiscent of a cruise ship size room.
Stayed 1 night in Sep 2021

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect location for site seeing.
Stayed 1 night in Sep 2021

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with secure parking.
Stayed 1 night in Aug 2021

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in every way
We chose this hotel because of its on site parking but it provided much more than that. Location is excellent overlooking the port. The service really good and the breakfast better than expected. Will return
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

4/10 Poor

Val

Liked: Cleanliness
Disliked: Property conditions & facilities
Dissappointed
The hotel is well placed to walk into central La Rochelle and has plenty of parking. Whether it is policy for Hotel.com bookings to be given a top floor room at maximum distance from the lifts I do not know but it was not an encouraging start. After we had unpacked we tried to have a shower. The control for the water was loose and lifted totally from the side of the bath and we could not obtain any water from the bath. The receptionist came to the room and managed to get the shower to work something I was subsequently unable to achieve. We were offered another room but we were only staying one night and did not want the hassle.
Stayed 1 night in Sep 2020

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020