6/10 Okay
Ray
Traveled with group, Traveled with partner
Apr 2, 2025
Liked: Cleanliness
The proximity to the Malecon is great, but it has the drawback of being very noisy. The hotel room we stayed in had a few issues - low water pressure, closet doors that wouldn't close, and a window that had slight gaps that made loud whistling sounds in the wind, keeping us awake.
The staff was friendly but unhelpful - friends of ours were unhappy with their room and were able to upgrade to a suite, by the time we heard that was an option and asked if we could do the same, the staff said that we had been in the current room too long (maybe 30m?) and they would have to charge us for both rooms if we upgraded since the cleaning staff had left for the day and thus couldn't re-clean the old one.
Overall it's a decent property at affordable rates, I'd recommend getting the suites if you're going to stay here since it's not that much more money and you'll get a nice view that would offset many of the downsides.
Ray
Stayed 2 nights in Mar 2025
