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Casita Regular

Bed Count 1 King Bed Maximum Occupancy 2 Max
$137* Per night/room Apr 26 - Apr 27

Casita Especial

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Palapas Ventana features an outdoor pool and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site. This beach hotel also offers spa services, a library, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite uncovered self parking is complimentary.

Palapas Ventana has designated areas for smoking.

  • Barbecue grill(s)
  • Library
  • Picnic area
  • Daily
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Full-service spa
  • Front desk (limited hours)
  • Free breakfast
  • Business center
  • Uncovered parking
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • ATM/banking
  • Number of restaurants - 1
  • Free full breakfast
  • Concierge services
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 10
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Airport transportation (surcharge)
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Room Amenities

Palapas Ventana offers 10 accommodations with complimentary bottled water and hair dryers. Rooms open to patios. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided daily.

  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Ceiling fan
  • In-room climate control (air conditioning)
  • Patio
  • Free bottled water
  • Free WiFi
  • Individually decorated
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Toothbrush and toothpaste not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and manicures and pedicures.

  • Sports massage
  • Manicures and pedicures
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Fishing on site
  • Surfing/bodyboarding nearby
  • Fish cleaning table
  • Kayaking on site
  • Windsurfing nearby
  • Windsurfing on site
  • Horse riding nearby
  • Ecotours nearby
  • Sailing on site
  • Boat tours on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Water sports equipment

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: USD 180 per vehicle (one way)
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 6:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Front desk opens daily at 9:00 AM

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Front desk closes daily at 7:00 PM

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40 per night.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Hotel Names

  • Palapas Ventana Hotel
  • Palapas Ventana
  • Palapas Ventana Hotel La Ventana
  • Palapas Ventana Hotel
  • Palapas Ventana La Ventana
  • Palapas Ventana Hotel La Ventana

Hotel Reviews

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