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Hotel Akapana

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Akapana

Hallway
Twin Room | Free WiFi
Exterior
Reception
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Manco Kapac Avenue, street corner of the fence # 20, Tiwanaku, Tiwanaku
  • Lithic Museum
    4 min walk
  • Plaza 14 de Septiembre
    8 min walk
  • Tiwanaku
    11 min walk

Room options

View all photos for Single Room

Single Room | Free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Free WiFi

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Free WiFi

Twin Room

  • Sleeps 3
  • 2 Twin Beds

About this property

Hotel Akapana

3-star Tiahuanaco hotel with rooftop terrace
This hotel features a restaurant, a rooftop terrace, and a business center. Free breakfast (local cuisine) and free self parking are also provided. Additionally, concierge services, laundry facilities, and a library are onsite.
Hotel Akapana offers 37 accommodations with coffee/tea makers. This Tiahuanaco hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Business-related amenities at this 3-star property consist of a business center and 2 meeting rooms. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Tiahuanaco hotel also offers a rooftop terrace, a library, and barbecue grills. Limited complimentary onsite parking is available on a first-come, first-served basis.
A complimentary local cuisine breakfast is served each morning between 7:30 AM and 9:30 AM.
El Mirador - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • El Mirador

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall

Room amenities

Bathroom

  • Private bathroom
  • Shower

Food and drink

  • Coffee/tea maker
  • Limited room service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Akapana Tiwanaku
Hotel Akapana
Hotel Akapana Hotel
Hotel Akapana Tiwanaku
Hotel Akapana Hotel Tiwanaku

Hotel Akapana Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 56 reviews" "
Rating 8 - Good. 21 out of 56 reviews" "
Rating 6 - Okay. 11 out of 56 reviews" "
Rating 4 - Poor. 6 out of 56 reviews" "
Rating 2 - Terrible. 6 out of 56 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar Customer Service
Stellar customer service is the hallmark of this property. Pablo, the owner’s nephew was the hotel manager and he went above and beyond to make sure we were happy. We were one of two guest rooms booked during this off season, and when I inquired about where we could find dinner, he said they could prepare some for us and what time would we like to eat? We were the only ones eating, yet he made sure he turned on the music for atmosphere. The breakfast (included with your room) was delicious. The hotel itself is situated closest to Tiwanaku and rooms with views of the monument are recommended. Pablo arranged for us to meet an English-speaking guide at Tiwanaku (make sure you book in advance as there are only 3 English speakers right now). When the time came to leave , we asked about a taxi to La Paz and Pablo offered to take us himself! Couldn’t ask for better customer service! Thank you so much, We highly recommend!
Stayed 1 night in May 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities
Conveniently located for a visit to the Tiwanaku ruins (next door), this hotel makes an ok stop after crossing the border from Peru at Desaguadero. It bills itself as '4-star', but it's not really. Spacious hotel has seen better days and feels a bit neglected inside. Very friendly and helpful staff, and a decent meal was provided (although the restaurant was not open). Secure parking was a plus. Bed was completely knackered and felt like most of the springs had collapsed. Water warmish-hot after about 5 mins of running the tap. Good wifi was a suprise.
Stayed 1 night in Nov 2023

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was next to the Tiwanaku archaeological site and therefore a perfect place to stay. Friendly host, warm water. Rooms were clean.
Stayed 1 night in Jul 2023

4/10 Poor

Laszlo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property advised as a 4 star hotel. The rooms are cold, no heat. Uncomfortable bed, no tv, old furniture, not even hangers for your clothes. Expedia overcharges for the room, saying that the hotel is fully booked. I think I was the only guest, haven't seen anyone else. In the future I will avoid using Expedia because they always overcharge for hotel rooms.
Stayed 2 nights in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and went out of their way to make sure everything was fine The property was located at the best location for visiting Puma Punku and Tiwanaku. Heating could be better.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
37 degrees out and no heat. Our room was filthy. Garbage left in room from previous guest. No staff in hotel after 10pm, lights turned out in hallways,etc. very flimsy door, and people knew which rooms were occupied because other rooms had keys in keyhole. Felt unsafe. The heat was the biggest problem though. Froze to death
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Cook made us a delicious dinner ! 😋. Great place to visit Tywanaku was expectacular a place and the museum as well !! It is cold in the winter so go in the spring or summer .
Stayed 1 night in Jun 2019

8/10 Good

Jack&Viktoriya, San Francisco, CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been the place 2 years ago. It was packed. This trip, it seems we had arrived in off season. The gigantic hotel only host a few international travelers, which is not a bad idea. The Hotel is just right next to the Tiwanaku site: walk out the door in 1 min, you are at the ticket booth. We were planing to take 2 days to enjoy the sites ( 2 museums and 2 sites), however, the expensive ticket seems valid for only the same day. We talked with the guard and mentioned we stayed at Hotel Akapana, it actually worked out. This is Hotel designed for hardcore Tiwanaku fever enthusiasts! Enjoy the breakfast which having the Sun Gate and Moon Gate in your sight. If Owner Rosario is at Hotel, she was in New Jersey 20 plus years, it will be easier to communicate in English. Kitchen can provide lunch and dinner, but we have to mention it before hand, they will need to prepare the materials fresh. If you go, don't forget to grab a local beer or wine from their inventory. $10 a bottle of wine...not bad! Don't forget to explore their big court yard, there is a friendly dog who is very happy to meet new friends. If you ran out of Bolivianos, Wilie in the hotel can help you. Veronica and Ms. in the kitchen, will try to make a pancake for you in the morning, if you mention it to them. If you like star gazing, it is fairly quiet during the night!
Stayed 2 nights in May 2019

8/10 Good

Mark, Atenas, Costa Rica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel places you one block from the entrance to the archeological site of Tiwanaku. Willy, who is managing Hotel Akapana, is knowledgeable about the history and significance of the site, but further, is a really nice guy who does whatever he can to help you with your stay. Very nice meals are available at the hotel as well. I recommend.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
It was close to Tiwanaku and the museum. It also looked nice on the outside. The roof leaked in the lobby. I took a shower and got shocked by electricity when I tried touching the water valves. I had to get out of the shower, dry myself off, put my rubber flip flops just to be able to turn the water off. It was the only shower I took, it is 220 volts here and it kind of hurt. I did tell the manager.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the only decent hotel on site. Staff is very friendly and the dinning room very pleasing.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
Is a bit run down. Maintenance is clearly not a priority and the design was such that problem were to be expected. Water in the shower doesn't drain. Hotel is a bit noisy. Staff is OK, but a smile here and there would be nice. Internet OK. No secure parking, but it's on the corner of 2 quiet streets. The Tiwanuka ruins are about 200 m, walking from the hotel.
Stayed 1 night in Nov 2018

6/10 Okay

Frank, Alexandria V.A

Liked: Staff & service
Disliked: Room comfort
No heat in the room, no hot water in shower. Excellent staff, always willing to help and provide valuable information
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Pleasant stay in a tiny town.
Decent hotel in walking distance to the sights. There was WiFi and warm water for the shower. Hotel has no heat and it gets cold there but they have heavy blankets and offer you more. Just bring warm clothes anyway.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness
Restaurant closed for dinner and very hard to get food in the town. Exposed wires in room and bathroom. Internet not good in room. However,if you want to stay in Tiwanaku, there are not very many choices. It was ok.
Stayed 1 night in May 2018

10/10 Excellent

Jacques, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
During the breakfast, you can admire Tiwanaku.....
Tiwanaku is an ancient site which 4th Inca King Inca Maita Capac who was standing and admiring as we just did these days. Crossing boarder from Peru into Bolivia is already an experience. Hotel Akapana is ran by a warm hearted Tiwanaku native, who happened to be in US for years and decide to come home to build a hotel for people to admire Tiwanaku easily.She is totally speaking in American English, that makes our life much easier at this part of world. We have our breakfast, dinner and lunch all at 3rd floor restaurant, Rosera's cooking is wonderful. During the breakfast, we can see the Tiwanaku ruins, Akapana pyramid right from the window. Museums are just 1-2 minus walking distance across the street. Puma Punku is only 3-5 minutes walking by taking the short cut cross the filed at 1 o'clock direction out of the hotel gate. Next time, I will spend at least two days in order to enjoy the Museums( 1-2 hours for each ), Tiwanaku ( 5-6 hours) and Puma Pumku (2-3 hours.)

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and helpful staff
The management were really helpful at arranging things for us and giving us advice on the local area. It was cold and there is no heating in the rooms, which are comfortable but basic. Breakfast was nice and the hotel was really convenient for the local sites

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Cute hotel next to Tiwanaku ruins
This adorable hotel has no wifi and doesn't take credit cards. But the staff is friendly and the food good. Perfect location next to Tiwanaku ruins, museum and the town square.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
A good idea badly executed
This is the best hotel in Tiwanaku but it is not great. It tries hard to be a class act but is understaffed, cold, cleanliness could be better and totally a mess. No wifi and they don't take card payments.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, close to the ruins, but NO WIFI!!
two blocks from the ruins, clean rooms, helpful staff. No wifi!

6/10 Okay

Maria Tereza

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ruínas de Tiwanaco
Saimos de La Paz, de carro alugado, na hora do almoço para visitar as ruinas de Tiwanaco, e com receito de pegar a estrada a noite, dormimos no Hotel Akapana. O hotel é muito simples e sem manutenção, mas tivemos banho quente, cama e um muito simples mas bom café da manhã, sem TV no quarto. Outro problema, a cidade nao rem resraurantes a noite, e acabamos ficando sem jantar.
Stayed 1 night in Mar 2024

6/10 Okay

Sylwia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Wenn die Auswahl begrenzt ist…
Die Lage zur der Ausgrabungsstätte ist ideal Das Personal spricht englisch. Die Sauberkeit ist akzeptabel. Es gibt einen kostenlosen, sicheren Parkplatz Das war‘s schon zum Positiven. Die Matratzen sind eine Zumutung. Man spürt nicht nur jede einzelne Feder, nein sie tun weh! Das Angebot im Ort ist nicht groß. Wahrscheinlich ist dieses Hotel schon eins der Guten.
Stayed 1 night in Nov 2023

10/10 Excellent

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe do hotel muito atenciosa e solicita
Stayed 1 night in Oct 2023

2/10 Terrible

Gabriela Wioleta

Stayed 1 night in Jul 2023