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Hotel del Pui

3.0 star property

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Photo gallery for Hotel del Pui

Quadruple Room | Minibar, in-room safe, desk, blackout drapes
Reception
Exterior
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
5 Avinguda el Través, La Massana, 502 AD700
  • Caldea Spa
    ‪6 min drive‬
  • Pyrenees Andorra Shopping Centre
    ‪8 min drive‬
  • Pal-Arinsal Ski Resort
    ‪10 min drive‬
  • La Seu d'Urgell (LEU)
    ‪55 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, blackout drapes

Standard Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

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About this property

Hotel del Pui

3-star La Massana hotel with ski-in/ski-out access
With direct access to the slopes, Hotel del Pui makes guests feel at home with amenities like ski storage and ski passes.
Hotel del Pui offers 41 accommodations with minibars and safes. 24-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel del Pui features ski-in/ski-out access, ski storage, and concierge services. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers dry cleaning/laundry services, a television in a common area, and an elevator.

Hotel del Pui is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 22 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10.50 for adults and EUR 5.50 for children

Things to do

  • Optional ski privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 8:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.50 for adults and EUR 5.50 for children
  • Nearby parking fee: EUR 22 per day (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number F018850R

Property is also known as

Hotel del Pui Hotel
Hotel del Pui La Massana
Hotel del Pui Hotel La Massana

Hotel del Pui Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 28 reviews
Rating 8 - Good. 4 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lionel Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

ashbin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and caring, hotel room cleaned / tidied every day, breakfast was fantastic, Great location right next to the ski lift, with loads of ski shop, good restaurants, I would definitely stay here again!
Stayed 9 nights in Jan 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Boyan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. The staff were very friendly and the lady at the reception allowed us to check in several hours earlier than the check in time according to the reservation.
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, staff & service
The hotel was clean and easy to find. The location was good for accessing town and the gondola. The lady at the front desk was excellent and always helpful. The balcony on the 6th floor was nice to have to sit outside on. The hotel was loud and very hard to sleep if you had the only door open in the summer. With no air conditioning, the door had to stay open due to the temperatures in the room. So that sucked. The bathroom sink needs to be changed or a new faucet. The room soap was a joke - a slice of butter size - and not really too usable. The lack of a way to make hot water for a tea was surprising, as then the only option was to wait until the next morning and get hot water at the breakfast restaurant. Need to have a kettle in all the rooms. 3-stars due to the noise and lack of in-room ammenities.
Stayed 5 nights in Aug 2024

8/10 Good

Kevin

Stayed 1 night in Aug 2024

8/10 Good

MONICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mikkel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Leo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Otto

Stayed 2 nights in Feb 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option if you plan on skiing in Pal Arinsal. The ski rentals are a few minutes away, so is the gondola. The receptions are absolute gems and help you throughout your stay with directions and advice. The room itself was clean, compact and most importantly warm. I slept heavenly but I don't have any rheumatic problems so take my advice with a pinch of salt as the mattress was pretty firm and not too dense. All in all, I will be revisiting it next year. Breakfast was great as well!
Stayed 4 nights in Jan 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

David Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen trato y amables, instalaciones perfectas
Stayed 2 nights in Aug 2024

10/10 Excellent

Olivier

Stayed 2 nights in Jul 2024

2/10 Terrible

Sahily

Stayed 2 nights in Jul 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Molt Bona Atenció i ubicació
Stayed 1 night in Jun 2024

10/10 Excellent

Pedro Montoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Claire

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Je souhaite un remboursement partiel pour ce logement que je n’ai pas occupé car lorsque j’en ai pris possession, il se trouvait que c’était un placard à balai ! une surface de moins de 9 m²,non conventionnel . Pour moi impossible car chlostrophobe , c était étouffant je n’ai pas pu rester dans ce logement
Stayed 2 nights in Dec 2023

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Property conditions & facilities
La limpieza muy bien pero los colchones FATAL. Una pena que no pueda poner fotos pero el sofá cama, completamente torcido haciendo curvas, ni para mis hijas era cómodo.Tambien se notaba todo los hierros clavados en la espalda. Puede que para una mascota sea apto. Mi colchón, de cama normal, fatal también con hundimiento y notándose el somier. El personal un poco rancio. No volveré nunca a este hotel. Una pena por que esta bien comunicado con el teleférico para subir a pistas . Ah! Y 20€ al día de parking ( muy difícil aparcar cerca )
Stayed 2 nights in Dec 2023