A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast and free self parking are also provided. Additionally, a business center, a meeting room, and free use of bicycles are onsite.
Santa María Resort offers 19 accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning.
Business-related amenities at this 3-star property consist of a business center and a meeting room. This La Laguna hotel also offers a terrace, barbecue grills, and a garden. Complimentary uncovered self parking is available on site.
Santa María Resort is a smoke-free property.
A complimentary full breakfast is served each morning between 8:00 AM and 11:30 AM.
Cabana Real - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Parking and transportation
Free uncovered self parking on site
Food and drink
Free full breakfast available daily 8:00 AM to 11:30 AM
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Cabana Real
Things to do
Free bicycle rentals
Water sports equipment
Family friendly
Snack bar/deli
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Business services
Business center
Meeting room
Outdoors
Barbecue grill
Garden
In the mountains
On a lake
Picnic area
Terrace
Spa
Massage
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
32-inch LCD TV with satellite channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Ceiling fan
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Santa María Resort Boutique Collection La Laguna
Santa María Boutique Collection La Laguna
Santa María Boutique Collection
ta María Collection La Laguna
Santa María Resort Hotel
Santa María Resort La Laguna
Santa María Resort Hotel La Laguna
Santa María Resort Boutique Collection
Santa María Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 68 out of 117 reviews" "
10 - Excellent
68
Rating 8 - Good. 31 out of 117 reviews" "
8 - Good
31
Rating 6 - Okay. 9 out of 117 reviews" "
6 - Okay
9
Rating 4 - Poor. 4 out of 117 reviews" "
4 - Poor
4
Rating 2 - Terrible. 5 out of 117 reviews" "
2 - Terrible
5
9.0/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Mark
Traveled with group, Traveled with partner
May 28, 2024
We have enjoyed this rather remote oasis twice now. It may become our regular retreat.
It has a great view of the lake, and its gardens are beautiful. The room where I stayed was mostly or completely made of real materials. I loved it. Staff was amicable, and I spent a great time at the property. I am looking forward to go back to Santa Maria Resort.
Very clean and quiet and beautiful. We stayed in the room with a king size bed and the only negative was no comfortable sitting area other than the terrace. There was plenty of room for a pair of chairs and table.
It was our third stay at this hotel, and we find it a perfect place for a romantic getaway. The rooms are comfortable, the gardens lovely, the food in the restaurant excellent, and everything wonderful for a relaxing visit. We will be going again.
The only downside of our visit this time was a confusing new policy of requiring a cash deposit to keep a tab open for charging food at the restaurant to our room. This we did, and were assured that if the charges exceeding our deposit, that we could simply pay the difference at check-out. Thus we were very surprised by a knock on our door at a very inopportune moment in the evening that we needed to pay for our dinner because the charge exceeded the deposit.
This was the only downside of our visit, and because of what appears to us as a poorly thought and executed new policy by management.
In spite of that, it was a lovely way to spend Valentine's Day for the two of us.
Property, staff and food were superb (7-8 April 2022).
Orbit’s property description of Hotel, etc needs updating
It said no sheets ( bring ur own), it had nice sheets and bedding.
Said toiletries, no such items.
Overall a wonderful setting, with beautiful pool, grounds and proximity and ocean view.
Front desk personnel seemed overwhelmed with just two guests at ck in counter and phones ringing.
It also said no on-site pkg, which it did. Maybe it meant no covered pkg, which would have been correct. Overall a wonderful experience.
The hotel is secluded, quiet and well kept. The restaurant at the edge of the water is perfect for dining or having drinks.
The staff was friendly and professional
The cabin with the view the pool was very relaxing
Araceli
Stayed 1 night in Oct 2020
8/10 Good
Verified traveler
Jul 7, 2020
Verified traveler
Stayed 3 nights in Jul 2020
6/10 Okay
Louise
Traveled with group
Mar 6, 2020
Liked: Cleanliness, staff & service, room comfort
It’s a beautiful place to stay and relax. Unfortunately, they neglected to tell us that both the pool and the restaurant were being remodeled. So listening to the construction noise was very unpleasant. And the food was being served outside, which is lovely, but that evening was very cool, so we ordered room service. We were still charged full price. We would definitely go back there, but would have to be reassured that the remodeling is completed.
We arrived at the hotel and they said they couldn't find our reservation even though our it was confirm through hotels.com but that they had rooms available. After driving through sharp curves and narrowed roads, we didn't think twice about staying. Nobody gives you any information about the amenities of the hotel or provides you with a piece of paper with such information. The pool is not heated but they pump water every morning from the lake which is actually warmer than the pool, third party rents the kayaks, the food is ok but overpriced, only get a couple of small water bottles during your whole stay and there is only wifi in the lobby but you have to ask for the password. The only thing that is boutique at this hotel are the prices. The rooms are nice looking but would never stay at this hotel again.
Where to begin? First of all, the only redeeming part of this resort is the restaurant. Their food is delicious beyond belief and at comparable prices to other restaurant. I highly the restaurant. The a/c in the bedrooms work very well too. The pool was in terrible condition. It was full of dead bugs, the bottom of the pool was slippery and slimy, the water looked oily and milky...disgusting. I don’t think they are placing the proper amount of chemicals to clean pool and I doubt whether they have pool filter working at all. The worse part was the cabin itself. When you pay $350 dollars for one night, you expect a high standard of cleanliness. IT WAS NOT! My daughter’s twin bed had hairs on the white sheet. My room upstairs had a biblical type apparition of hundreds of tiny flies all over bedding, curtain, and wall. I would have left in that moment, but there was a terrible storm that night. I ended up sleeping in one of the other rooms. If you are Mrs. Clean, do not stay here because you will be grossed out. My family and I had been wanting to stay st these cabins for so long and it is unfortunate that cabins are in this condition.