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Volcano Lodge Hotel & Thermal Experience

4.0 star property

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Reception
Hot springs
Sports facility
Superior Room, 2 Double Beds | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪19 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪12 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Junior Double Room, 1 King Bed

  • 581 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room (Thermal)

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

  • 581 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed (Thermal)

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Volcano Lodge Hotel & Thermal Experience

4-star La Fortuna lodge close to Ecotermales Fortuna
This smoke-free lodge features 4 outdoor pools, a restaurant, and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a sauna, and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Volcano Lodge Hotel & Thermal Experience features hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. The lodge offers a restaurant. Guests can unwind with a drink at one of the lodge's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This family-friendly lodge also offers a terrace, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Volcano Lodge Hotel & Thermal Experience is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 732 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

viki, new york city

Stayed 1 night in Feb 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Amenities, property conditions & facilities
Beautiful manicured grounds. The hot springs were warm, hot, and very hot!
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Property conditions & facilities
Float to national park
Stayed 1 night in Feb 2025

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful grounds, great location

We loved this place and after our stay were very surprised we didn’t see it recommended more. The grounds especially,well maintained the birds in the area were gorgeous and a highlight of breakfast a lovely pool to enjoy with hot springs either side of the pool which were fab. The pools were all open really late which meant we could enjoy a cocktail while the kids played in the pool after a busy day In the fab area. It’s located at the top of the road from downtown fortuna but we didn’t have a car and never struggled to get an Uber either down to the town or around to the main attraction like the volcano hikes or zipling etc. Staff at both the restaurant and front desk were both super welcoming and friendly. The only think if I was being picky is our room was a little dated looking, a bit dark and the shower was a bit of pain to use but overall we LOVED our stay here.
Stayed 3 nights in Feb 2025

10/10 Excellent

Britney

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful. Very friendly service.
Stayed 1 night in Mar 2025

10/10 Excellent

Mikka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a fun place to stay, great restaurant and hot pools. Beautiful grounds. Close to activities.
Stayed 1 night in Feb 2025

8/10 Good

Nicola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not fancy but very clean and comfortable. Great pools and clean rooms. Awesome location and view of the volcano!
Stayed 2 nights in Feb 2025

10/10 Excellent

Joe John

Traveled with family
Our stay was beyond our imagination. Beautiful people, surroundings and accommodations. A must stay if your traveling to Volcano Arenal!
Stayed 1 night in Feb 2025

10/10 Excellent

Nichole m

Stayed 4 nights in Feb 2025

8/10 Good

arnav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect getaway

It’s an amazing property ! The best part of the place is the private thermal hot water in some of the rooms ! We had the best time ! We also loved the dense vegetation and the birds who nest in the property , truly a delight to see specially in mornings .. The restaurant is a little over priced and superbly slow specially in dinner time - I would recommend going to the restaurants outside the resort which are 10-15 min max and much. Cheaper and better food !
Stayed 3 nights in Feb 2025

10/10 Excellent

Veronica, Glenside

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! We loved the hot springs. Food was delicious and the grounds were manicured so beautifully.
Stayed 1 night in Feb 2025

10/10 Excellent

KYLE

Stayed 3 nights in Jan 2025

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, clean, lush and quiet.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent rain forest resort if you're looking for beautiful grounds with gardens, large thermal pool and Jacuzzi options, good variety of tasty restaurant options, full included breakfast buffet, pool, swim up bar by the Jacuzzi pools, jungle sauna, short perimeter hiking trail (too many roots for running), and friendly/helpful staff. Rooms are comfortable and adequate. A great getaway for couples, and good variety for families (including playground, pools, chill-out lounge with pool table, foosball etc). Would definitely return 👍
Stayed 3 nights in Feb 2025

10/10 Excellent

matt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room lights were confusing and maybe add a little more lamps . The garden was beautiful . The food was fantastic . The service was wonderful .
Stayed 4 nights in Feb 2025

10/10 Excellent

Rhonda

Traveled with partner
Liked: Amenities
Superior thermal room was lovely. The restaurant had a great breakfast and we had dinner there twice during our stay. Great photos of a variety of birds at breakfast!
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was really good. Alot of options. The pools around the property were awesome and the staff was very helpful and friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ruslana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful lots of pools
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonder stay the hot springs onsite was wonderful a lot of places in the area don’t have onsite hot springs. We spent 3 nights there and enjoyed the stay quite a bit.
Stayed 1 night in Jan 2025

6/10 Okay

john

Car got tampered with on grounds. I had to leave two days early and did not want to work with me to give me any kind of refund. Probably would not stay again.
Stayed 6 nights in Jan 2025