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Volcano Lodge Hotel & Thermal Experience

4.0 star property

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Hot springs
4 outdoor pools, pool umbrellas, sun loungers
Game room
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪15 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪5 min drive‬
  • La Fortuna (FON-Arenal)
    ‪11 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Junior Double Room, 1 King Bed

  • 581 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Thermal)

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • 581 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Thermal)

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Volcano Lodge Hotel & Thermal Experience

4-star La Fortuna lodge close to Ecotermales Fortuna
This smoke-free lodge features 4 outdoor pools, a restaurant, and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a sauna, and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Volcano Lodge Hotel & Thermal Experience features hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. The lodge offers a restaurant. Guests can unwind with a drink at one of the lodge's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This family-friendly lodge also offers a terrace, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Volcano Lodge Hotel & Thermal Experience is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dakota

Stayed 4 nights in Nov 2024

10/10 Excellent

JACQUELINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Paradise on earth 😍
Stayed 3 nights in Dec 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. The grounds are absolutely incredible. Only sorry we didn’t stay longer!
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Very well kept grounds and buildings
Stayed 4 nights in Dec 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property set a little way outside of town. The grounds were beautiful with a walking trail around the perimeter. We saw a mama and baby sloth and lots of birds on the property and the Hot Springs near the pool was a nice area to enjoy. Great stay and would stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Meylin

Stayed 1 night in Nov 2024

10/10 Excellent

Nelson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Highly recommend. Staff very friendly. Grounds very clean. Kids and adults loved the numerous thermal pool options. Staff was prompt and friendly when we needed help unlocking the safe and changing the bedding. Very tasty breakfast each morning.

10/10 Excellent

Ian

Stayed 3 nights in Nov 2024

8/10 Good

Dewi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never saw the volcano :-(
Omg it was wet! Rainforest right?! Never saw the volcano in 2 days. Gutted - late Nov. Room great. Thermal pools nicely done. Dinner very disappointing - tough steak and limp asparagus and not cheap. Breakfast varied. Informal - people in towels by/in open restaurant. Staff v nice. Grounds fab.
Stayed 2 nights in Nov 2024

6/10 Okay

Kurt, Miami

Traveled with family
Liked: Cleanliness, staff & service
Staff very friendly! Rooms and amenities very rudimentary. It is ok but not great etc.
Stayed 4 nights in Nov 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and a lovely private thermal tub. Great food. I highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chandler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and loved it! The hot springs were incredible - there was so many hot springs for use, along with a sauce, pool, and outdoor showers. We absolutely loved the experience at the hotel, as well as the dinner at the on-site restaurant. We booked a room with a personal hot spring and barely used it because it was too hot the available ones for all guests were so amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Ada, nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing. Great to see the wildlife on the property. The pools were wonderful. Breakfast was great. Staff were friendly. Will go back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Astra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volcano Lodge exceeded my expectations in the best way. The grounds are gorgeous, immaculately kept by the groundskeepers. The hot springs are plentiful with varying temperatures and extremely clean. The resort is spacious with ample privacy while also feeling intimate and friendly. The staff are incredible. In particular, Denzel, Alejandro and Jordan went out of their way with their hospitality. They were so friendly and attentive while also patient with me practicing my Español! The housekeepers were also great. The rooms were spacious and comfortable. The location of the resort is great being both close to downtown La Fortuna and La Fortuna Waterfall as well as Mistico Bridges. Prior to our stay I was concerned that the resort seeming very family friendly would feel crowded with families and young children. This wasn’t the case at all even though I think the resort was fully booked. Nothing ever felt crowded at all. There are so many hot springs and spots to lounge that there is a great amount of privacy if you choose. On our second day the Volcano came into full view and it was spectacular. From the main pool and hot spring area we had a perfect view. I highly recommend Volcano Lodge and would stay here again. Extremely good value for a lovely luxurious resort.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jhonny, Alajuela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not my first time to visit the property, and always recommend it for friends too, is beautiful and always nice to stay here!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jenn Lamb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location! The food at the restaurant was delicious and they had a great happy hour! Staff was wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hot spring hotel
This hotel was amazing. Check in was fast and easy. Pool and property was clean. The room has A/C and a fan with a cute patio where you could hear the river. The staff was very friendly and greeting us with our first name. The hot spring was very relaxing and with a swim up bar we could have stayed all day. This hotel was also very close to all the attractions, only a 5-10 minute drive to everything. Buffet breakfast included made it nice to start our day without having to worry about waiting for food. I would recommend this hotel to anyone staying in La Fortuna.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce, Lancaster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We loved the breakfast and happy hour and the pools/tubs. Nice shower. Our room was a little close to the busy street and a little noisy but not a big deal.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with view of Arenal from our patio.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thermal spas and pools are clean. Easy to book excursions
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica, OLDSMAR

Stayed 1 night in Aug 2024