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Volcano Lodge Hotel & Thermal Experience

4.0 star property

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Hot springs
4 outdoor pools, pool umbrellas, sun loungers
Aerial view
Game room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪15 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪5 min drive‬
  • La Fortuna (FON-Arenal)
    ‪11 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Junior Double Room, 1 King Bed

  • 581 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Thermal)

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • 581 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Thermal)

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Volcano Lodge Hotel & Thermal Experience

4-star La Fortuna lodge close to Ecotermales Fortuna
This smoke-free lodge features 4 outdoor pools, a restaurant, and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a sauna, and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Volcano Lodge Hotel & Thermal Experience features hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. The lodge offers a restaurant. Guests can unwind with a drink at one of the lodge's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This family-friendly lodge also offers a terrace, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Volcano Lodge Hotel & Thermal Experience is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1002 reviews
Rating 8 - Good. 191 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruslana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful lots of pools
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonder stay the hot springs onsite was wonderful a lot of places in the area don’t have onsite hot springs. We spent 3 nights there and enjoyed the stay quite a bit.
Stayed 1 night in Jan 2025

6/10 Okay

john

Car got tampered with on grounds. I had to leave two days early and did not want to work with me to give me any kind of refund. Probably would not stay again.
Stayed 6 nights in Jan 2025

8/10 Good

Karin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was nice. Rain and clouds did not allow the view of the volcano. Main street a little bit noisy in the early morning.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Good location, mediocre servce

The breakfast was excellent, the location was great. There was no electricity/internet on one of the days, and interrupted electricity and internet service on another. When I reported the problem and asked for a discount the receptionist refused. The sauna was not hot enough, and birds could get into the breakfast area to feed themselves.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dominic

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was great. Hot spring area was clean and comfortable.
Stayed 3 nights in Jan 2025

6/10 Okay

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service! Excellent breakfast. Very close to most activities.
Stayed 3 nights in Jan 2025

10/10 Excellent

Javier, Alajuela

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Jan 2025

10/10 Excellent

Heinrich

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to relax
Stayed 3 nights in Jan 2025

10/10 Excellent

JITENDRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was neat and clean, well planned and managed, the people were very helpful and friendly. The service was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

DANIEL, DORAL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hotel Vibe... those views!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 8 nights, 7 days and used this as our "home base" while we explored La Fortuna. We did 4 excursions and 3 rest days. This was the perfect place to come back to after a day of adventure, and the perfect place to relax on our rest days. The staff was lovely and very helpful, especially those in Sura Restaurant. We ate dinner at Sura each night and the food was delicious and beautifully presented. You can tell that they value service and quality. The landscaping on the property is beautiful, and well maintained. The thermal pools were wonderful for soaking after a long hike or adventure. I wiuld highly recommend Volcano Lodge.
Stayed 8 nights in Jan 2025

10/10 Excellent

Yen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volcano Lodge

Loved this place! Location was great, felt very safe, large spacious room, my favorite was the shower. It had a strong stream and got hot fast. Breakfast buffet was amazing!
Stayed 2 nights in Jan 2025

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet convenient good food
Stayed 3 nights in Jan 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Rita

This property it’s like botanical garden

This is very nice hotel, it’s like you staying in botanical garden! Amazing service and must get massage: I had best massage ever with Anna and Pia.
Stayed 4 nights in Jan 2025

10/10 Excellent

Wilbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks better inside than from Outside
Stayed 2 nights in Jan 2025

10/10 Excellent

Jean, Seattle

Stayed 2 nights in Jan 2025

10/10 Excellent

'wil

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very convenient location , great pools and good breakfast
Stayed 2 nights in Jan 2025

6/10 Okay

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities
Old rooms especially for the price. Testraunt below average for dinner (ok for breakfast)
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel. Very nice. Good food The thermal spas were excellent Friendly staff and nice room
Stayed 2 nights in Jan 2025

8/10 Good

Lilian

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Baimin, Markham

Stayed 1 night in Jan 2025