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Hotel Mountain Paradise

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Mountain Paradise

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Aerial view
2 restaurants, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Spa

Explore the area

Map
Arenal Volcano, San Carlos, San Jose, La Fortuna, Alajuela
  • Go Adventure Park
    1 min walk
  • Arenal Natura Ecological Park
    15 min walk
  • Los Lagos Hot Springs
    2 min drive
  • La Fortuna (FON-Arenal)
    11 min drive

Room options

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Villa Arenal | Down comforters, pillowtop beds, in-room safe, individually decorated

Villa Arenal

  • 1055 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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Casita Premium | Down comforters, pillowtop beds, in-room safe, individually decorated

Casita Premium

  • 646 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

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Honeymoon Villa | Terrace/patio

Honeymoon Villa

  • 1055 sq ft
  • Sleeps 2
  • 1 King Bed

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Villa Garabito | Down comforters, pillowtop beds, in-room safe, individually decorated

Villa Garabito

  • 914 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Bed

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About this property

Hotel Mountain Paradise

3.5-star La Fortuna hotel with 2 restaurants
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Hotel Mountain Paradise offers 46 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Each accommodation is individually decorated. Pillowtop beds feature down comforters. Plasma televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

DEVAS SPA has massage/treatment rooms and couples treatment room(s). Services include Swedish massages, facials, body wraps, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Hotel Mountain Paradise features an outdoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Hotel Mountain Paradise is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Ave del Paraiso - This poolside restaurant specializes in international cuisine and serves lunch and dinner.
Arenal Koita - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arenal Koita
  • Ave del Paraiso

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hand-held showerhead
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 260 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1

Property is also known as

Hotel Mountain Paradise
Mountain Paradise
Mountain Paradise Fortuna
Mountain Paradise Hotel
Mountain Paradise Hotel Fortuna
Hotel Mountain Paradise Costa Rica/Arenal Volcano National Park
Mountain Paradise Hotel La Fortuna
Mountain Paradise Thermal Hotel La Fortuna
Mountain Paradise Thermal Hotel
Mountain Paradise Thermal La Fortuna
Mountain Paradise Thermal
Hotel Mountain Paradise Thermal & Spa La Fortuna
La Fortuna Mountain Paradise Thermal & Spa Hotel
Hotel Mountain Paradise Thermal & Spa
Mountain Paradise Thermal & Spa La Fortuna
Mountain Paradise Hotel
Mountain Paradise Thermal

Hotel Mountain Paradise Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 781 reviews" "
Rating 8 - Good. 224 out of 781 reviews" "
Rating 6 - Okay. 79 out of 781 reviews" "
Rating 4 - Poor. 33 out of 781 reviews" "
Rating 2 - Terrible. 23 out of 781 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful place, but deceptive practices.. they need customer service training. I made reservation changes in advance and they approved it but they still charged me for extra night even though I communicated ahead that it would not be needed. When arrived to the hotel they pretended like they never approved reservation changes….cost me extra night of stay and never upgraded us to VIP… as advertised
Stayed 4 nights in Jul 2024

10/10 Excellent

Diana

Very nice place with a beautiful view of Arenal volcano
Stayed 1 night in Sep 2024

10/10 Excellent

Leemari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful location the view even better.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tatiana, Closter

Stayed 3 nights in Aug 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property! Good pool bar. Great for families.
Stayed 5 nights in Jun 2024

10/10 Excellent

Génesis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great paradise with a incredible view
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was like paradise. View from our patio was breathtaking. We really enjoyed the pool area as well.
Stayed 4 nights in Jul 2024

10/10 Excellent

Itzamara, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique séjour
Bel endroit avec un personnel accueillant et courtois. Nous avons adoré notre séjour! Pura Vida!
Stayed 5 nights in Jul 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful stay. The location is gorgeous and the facilities are clean and give off the right vibe. Stayed in the Arenal Villa and it exceeded our expectations.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our villa! Beautiful and serene area, close to the main town yet far enough away to feel remote. Within 10-30 minutes of everything we wanted to do there. Parking was easy and staff was very accommodating.
Stayed 4 nights in Jul 2024

6/10 Okay

Federico

Traveled with family and small children
Liked: Cleanliness, staff & service
Good: large clean bedrooms with a breathtaking view of the Arenal volcano. Many will love the bathrooms as they are spacious with a natural look. The pool area is nice and the bartender is super friendly. Bad: it's a bit inconvenient that you can't park your car close to the rooms, though you can call for the hotel's transportation (golf cart). Food could really use some improvement in quality. The pool itself is artificially heated mildly, so don't expect thermal hot springs like other hotels in the area.
Stayed 1 night in Jul 2024

8/10 Good

Janette

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
The property was very beautiful and the hotel staff was fine. I do think the bar drinks & bar food are way over priced as well as their spa services. The pool are itself was small but good, water was warm felt very nice. Closes too early in our opinion. Our room was fine, every day we found bugs but I suppose we are in the middle of the jungle. It was a very nice find.
Stayed 3 nights in Jul 2024

4/10 Poor

Jiafeng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the description and photos on website do not reflect the real situation there.
Stayed 1 night in Mar 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

mauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo espectacular, trato, servicial el bartender súper amable. Las habitaciones limpias, los jardines hermoso.
Stayed 4 nights in Jul 2024

10/10 Excellent

eliran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Deirdre

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel !
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect get away
Beautiful, clean and friendly
Stayed 3 nights in Mar 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Jul 2024