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Hotel Magic Mountain SPA & Conference center

3.5 star property

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Photo gallery for Hotel Magic Mountain SPA & Conference center

Exterior
Junior Suite, Balcony | Balcony view
Exterior
Body treatments, mud baths, aromatherapy, hot stone massages
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub

Explore the area

Map
La Fortuna de San Carlos, Arenal Volcano, La Fortuna, Alajuela, 414417
  • Baldi Hot Springs
    ‪3 min drive‬
  • La Fortuna Waterfall
    ‪8 min drive‬
  • Arenal Volcano
    ‪19 min drive‬
  • La Fortuna (FON-Arenal)
    ‪7 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, blackout drapes, free WiFi, bed sheets

Junior Suite, Balcony

  • Mountain view
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, Balcony

  • Mountain view
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Hotel Magic Mountain SPA & Conference center

3.5-star La Fortuna hotel close to Baldi Hot Springs
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite. Housekeeping is available on request.
Hotel Magic Mountain SPA & Conference center offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This La Fortuna hotel provides complimentary wireless Internet access. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Hotel Magic Mountain SPA & Conference center features an outdoor pool and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This family-friendly hotel also offers a children's pool, a terrace, and barbecue grills. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Hotel Magic Mountain SPA & Conference center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Lina's - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Lina's Bar - Overlooking the garden, this sports bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Lina's
  • Lina's Bar

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Karaoke
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Front entrance ramp
  • No elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 160 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Magic Mountain Fortuna
Magic Mountain Fortuna
Hotel Magic Mountain La Fortuna
Magic Mountain La Fortuna
Hotel Magic Mountain Costa Rica/Arenal Volcano National Park
Hotel Magic Mountain
Hotel Magic Mountain SPA & Conference center Hotel
Hotel Magic Mountain SPA & Conference center La Fortuna
Hotel Magic Mountain SPA & Conference center Hotel La Fortuna

Hotel Magic Mountain SPA & Conference center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1003 reviews
Rating 8 - Good. 290 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

kimberley

Traveled with group
Our room smelled of mildew, was very dark and in need of an update. The staff at front desk were very polite and helpful. The hot tub at the pool area looked unclean.

10/10 Excellent

shahrokh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

jennyfer, miami

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was ok, I didn’t received any special treat as a VIP member of Expedia. The food was not that good. But the employees were super good and the pool was alright.
Stayed 1 night in Jan 2025

10/10 Excellent

Mirna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are professional & friendly The breakfast buffet was delicious Location are very good!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Aide

Stayed 6 nights in Jan 2025

10/10 Excellent

Kourtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is remarkable. The first thing I noticed was how incredibly friendly the staff were to hotel guests. I felt like I was special and valued as a guest from the moment I checked in..to when I left. Smiles, friendly attitudes and genuine, likeable people who stayed at the hotel really made a difference, IMO. Next, the Welcome Drink ticket we received was a first-timer for us and we couldn’t be happier. The server who made us that drink is 10/10! I cannot remember her name, but she was kind, helpful and knew how to make an amazing fruity cocktail. From peaceful, relaxation in the hot tub to comfortable, cozy bedding, you had the perfect slumber combination. And what a treat to open your curtains and have those breathtaking views every single morning. Family, Friends, Solo Traveller visits are all welcome here. You will not regret booking with this property!
Stayed 3 nights in Jan 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff were friendly
Stayed 7 nights in Jan 2025

10/10 Excellent

??

Stayed 2 nights in Dec 2024

6/10 Okay

Irwin

Traveled with family
The Staff was friendly and the buffet breakfast was very good, the wifi wasnt great my iphone didnt work well.
Stayed 3 nights in Jan 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service
My family and my sister's family visited Hotel Magic Mountain for 3 days over Christmas. The amenities were good - clean and comfortable rooms though very dimly lit with poor hot water pressure. It rained a lot so we didn't take advantage of the outdoor pool much, but the hot tubs were a lot of fun. The sports bar above the restaurant has a fun outdoor seating area where we had dinner on Christmas Eve - service there was extremely slow - several other patrons were noticeably upset at the delay in getting their food. We would have eaten at the main restaurant, but they were charging $85 per person for Christmas Eve dinner. That may have been worth it if it had been a special dinner, but they were serving a basic buffet. It kind of set a bad tone for the rest of the trip for me because it felt like they were trying to gouge their guests.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shoham

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy in the front desk was super kind and helpful
Stayed 1 night in Dec 2024

8/10 Good

Peter

Stayed 2 nights in Dec 2024

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service

10/10 Excellent

MOHAMED

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at the Magic Mountain Hotel and encountered several issues during my stay. There were security concerns as someone knocked on our door after 10 PM, and when we called the provided security number, there was no response, leaving us feeling scared. The hotel lacked laundry service, and the front desk staff were not very customer service-oriented. Although breakfast was included, the menu was the same every day, which became monotonous. The hotel provided coupons for pool towels, but no towels were actually available, and they seemed very stingy about distributing them. Additionally, the check-out time was listed as 2 PM on Expedia, but the hotel changed it to 12 PM after booking, which was frustrating.
Stayed 4 nights in Dec 2024

2/10 Terrible

Rajesh

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very spacious and that’s the only thing that was on the positive side. This is very old property and all the amenities need improvement. All faucets loose. Toilets take forever to flush.
Stayed 2 nights in Dec 2024

6/10 Okay

Shengyuan

Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Staff was excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Harriet

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quick drives to shopping, ice cream, restaurants, chocoale mfg, hot springs, waterfall hike, ziplines. And served a great breakfast. Couldnt imagine better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very clean and staff is amazing! The property is close by excursions, shops, and restaurants. Definitely would recommend!
Stayed 4 nights in Dec 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the volcano was amazing. Staff was nice. Good breakfast. Room was nice.
Stayed 1 night in Dec 2024

8/10 Good

Eva

Stayed 4 nights in Dec 2024

8/10 Good

Maday

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michele, Victoria

Liked: Property conditions & facilities
We absolutely loved this place, the staff, the location, the amenities! No complaints
Stayed 2 nights in Dec 2024

10/10 Excellent

Genesis Marie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is 3G rated! Great location, Great security, Great services. The bartender Freddy was very kind and served delicious drinks. I highly recommend when visiting La Fortuna.
Stayed 6 nights in Nov 2024