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Hotel Luigis

3.0 star property

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Photo gallery for Hotel Luigis

Exterior
Outdoor pool
View from property
Exterior
Miscellaneous

Reviews

5.2 out of 10

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Pool
  • Breakfast available
  • Air conditioning

Explore the area

Map
200 Mts.oeste del Parque de la Fortuna, La Fortuna, 21007
  • Costa Rica Chocolate Tour
    ‪4 min drive‬
  • Baldi Hot Springs
    ‪5 min drive‬
  • La Fortuna Waterfall
    ‪9 min drive‬
  • La Fortuna (FON-Arenal)
    ‪4 min drive‬

Room options

View all photos for Double Room

Double Room | Free WiFi, bed sheets, wheelchair access

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Free WiFi, bed sheets, wheelchair access

Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

Free WiFi, bed sheets, wheelchair access

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Free WiFi, bed sheets, wheelchair access

Family Room

  • Sleeps 6
  • 3 Queen Beds

About this property

Hotel Luigis

3-star La Fortuna hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a hot tub, dry cleaning, and tour/ticket assistance are onsite.
Hotel Luigis offers 22 air-conditioned accommodations with fans. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs. This La Fortuna hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Hotel Luigis features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This La Fortuna hotel also offers a terrace, barbecue grills, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Hotel Luigis is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Hotel Luigis has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:30 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Fan

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 180 per vehicle (one-way)
  • Airport shuttle fee per child: USD 180

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Hotel Luigis La Fortuna
Luigis La Fortuna
Hotel Luigis Hotel
Hotel Luigis La Fortuna
Hotel Luigis Hotel La Fortuna

Hotel Luigis Reviews

Reviews

5.2
Rating 10 - Excellent. 4 out of 24 reviews
Rating 8 - Good. 3 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 8 out of 24 reviews
Rating 2 - Terrible. 7 out of 24 reviews

5.6/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

4/10 Poor

Ellen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

This hotel was clearly past its prime. While colorful and initially pleasing it became very clear that there were problems with our room: termite frass fell freely from the ceiling on the bathroom sink; the bathtub needed recoating or replacement; the room was too cold but the AC did not have knobs to turn down the temp; army ants marched in under the AC, but for the 98% deet we would not be able to walk at night on the floors. The owner's wife seemed less than interested in us as her guests - we felt unwelcome.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of the worst experiences I had in recent times. The ladies managing the property e
Stayed 5 nights in Dec 2019

2/10 Terrible

Daniel, Maplewood MN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and were told they didn't like Expedia customers in December. We told them we booked in August. They said they didn't get paid by Expedia till after we checked in. We then got 2 rooms with no air conditioning. After an argument with the owner, he finally agreed to put an ac in only one of our rooms. The bed sheets looked like they were 2 decades old with stains and rips in all beds. Both TV's in the rooms did not even turn on. When taking a shower, the pressure dropped to nothing while other rooms were using water. The hot tub was not filled. The hand soap in one room wasn't filled. The beds were extremely uncomfortable. The Wi-Fi didn't work unless you were in the lobby. Breakfast is NOT included here and is not available like the listing says. There is water damage all over the place. We booked and paid for 3 nights and we checked out after 1 night. I would highly discourage anybody from booking here. It is NOT like the listing or pictures.
Stayed 3 nights in Dec 2019

2/10 Terrible

Dominic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

One of the worst hotel experiences we've ever had. Room was not as shown on reservation. Tv didn't work, a/c didn't work. At the desk, they said room had no tv or a/c, which is why we went to the front desk. The printed reservation showed flat screen tv & a/c with 2 beds. There was only 1. They were very difficult. Finally, they said we'd get a different room the next day. It did have 2 beds, 1 pushed up against where clothes would be hung, if you could rach over the head board. TV in this roomd didn't work either. At that point, we left and paid to stay at a different hotel. Hotels.com could not get them to respond at all regarding a refund. Hotels.com was helpful. This hotel doesn't seem to deal in good faith.
Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

First of all the photos on hotel.com is very misleading as to the actual hotel. There is no casino. When we arrived they did not have any water for washing hands or in the toilet to flush. No towels in the room. The amenities were not available either. The television did not work and when they did turn on the water there was not hot water. They gave us a pair of pliers to turn off and on the air conditioner. The hot tub was not working and the safe was broken
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean room and very friendly staff ! however, very simple rooms and amenities. if you are looking for a fancy place the is not it. will definitely stay here again if I come back.
Stayed 1 night in Apr 2019

8/10 Good

EVER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complain

Great price and great room with a/c, good location.
Stayed 1 night in Feb 2019

4/10 Poor

Adam

Disliked: Property conditions & facilities, room comfort
This hotel is severely outdated, offers no hot water, and the on-site restaurant is poor. The rooms were clean, but the beds are terribly uncomfortable. Overall, I would not recommend this hotel to anyone.
Stayed 1 night in Feb 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family owned hotel

Wonderful hotel!!! Awesome location!!! Walking distance to all the good bars/restaurants. The owner, Luigi is an amazing man. Very kind & helpful to us for our first time in La Fortuna!
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds were hard and uncomfortable. Staff were nice. Sheets were thin.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hell!

Just Don't! Paid an extra $25 Canadian and stayed at somewhere fabulous the following night. I can't even suggest it would make the mark for an hourly hotel! One star at best by Canadian standards. Better yet, it would likely not pass an inspection. Run down with little effort being made to improve. Broken everything. Thread bare curtains. Peeli g and chipped paint. Bathroom fixtures disgusting. No hand towels or bathmat but didn't matter as we slept in our clothes on top of the sheets. Wasn't even taking a chance on breakfast. Would have moved to a hostel which I am certain would be a huge improvement, but they were full. YUK...JUST YUK!
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Absolutely no security. Securìty box in room did not work. Gaps in door jam allowed me to unlock the door to my room using a tourist brochure instead of my key. First night there were no blankets on the bed or towels in the washroom. Garbage was not removed for entire stay and the room was not cleaned or bed made after the 2nd day. Several power outages kept the A/C from working at times. Good location in town, quiet at night. Lots of hot water. Large room with desk to sit at, unfortunately no lights other than one in centre of ceiling.
Stayed 4 nights in Jan 2019

8/10 Good

SHERYL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive convenient location
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Helpful staff and good location. Parking available.
Stayed 3 nights in Dec 2018

4/10 Poor

Tony, Minneapolis

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location in La Fortuna was good, but that was about it. The room was hot and muggy, mainly because the air conditioner was old and broken. There was only one knob for the 3-different controls, so I had to pry the knob off every time I wanted to adjust the speed or temperature. There was no shower head, so taking a shower was like standing under a garden hose. There were no towel racks in the bathroom either, so there was no place to hang your wet clothes. Also, there was no soap or shampoo in the bathroom. What kind of a hotel doesn’t even provide small vials of shampoo?!!? The owner was very visible, and he kept telling me how he was going to get all new air conditioners and upgrades for the rooms. Well, that obviously didn’t help our current situation. The WiFi was extremely weak, and it only worked in the rooms, not in the common area. Finally, I realize that I was in a foreign country, but the person who was at the front desk most of the time couldn’t even speak English. That made it very difficult to ask for recommendations for local restaurants, or to have someone call the Tour Companies to confirm reservations and pick-up times. Honestly, the pictures on their website are extremely misleading. Until all the improvements are completed, I would avoid this hotel.
Stayed 5 nights in Dec 2018

4/10 Poor

Vicente

Traveled with group
Disliked: Staff & service, property conditions & facilities

Barato y realmente malo excepto por la ubicación

El hotel está muy viejo. No salía agua caliente. Tuvimos que pedir el papel higiénico y las toallas. Las personas en la recepción eran sumamente apáticas e indiferentes. Educados pero sin ganas de hacernos sentir bienvenidos y cómodos.
Stayed 2 nights in Dec 2019

2/10 Terrible

Camille

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Dirty, mould on wall, AC is noisy my a truck! Showed us 3 room that were all just as bad!!DO NOT GO THERE!
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fatal

Fatal...alquilé 2 habitaciones #19 y #20...y la última sobretodo tiene los Pisos de los baños sucios, detrás del sanitario el piso está negro,por falta de aseo con cloro...el colchón de la cama con un hueco , no sirven las camas suenan demasiado, un televisor de los viejo no estaba conectado, y no había toma corriente para ponerlo, cable de los canales estaba desconectado, el aire acondicionado es de los de ventana y prácticamente ya no enfría...en realidad muy decepcionada, puesto que las fotografías que muestran en la página de Hoteles.com son publicidad engañosa.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Del restaurante y la atencion de los personales no tengo ninguna queja, pero en referente los habitaciones.... 😡😡🙅‍♂️🙅‍♂️ El habitacion que me toco no tenia agua en la ducha y el lavamano. Y el otro habiatacion no tenia agua en el inodoro, en otras palabras las habitaciones tienen mucho de que mejorar
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

requiere renovación

el aire acondicionado era muy muy viejo y sonaba muy duro y no contaba con todas las perillas.. el baño tenía 2 gradas muy peligrosas que había que bajar, cualquiera que abriera la puerta por primera vez podría caerse.. únicamente utilizamos para dormir.. tiene buen parqueo.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar bueno y barato, el dueño es muy amable y tiene una excelente atención
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Las habitaciones horribles, condiciones poco agradables, camas nada comodas, el rest muy malo, muy lentos, y algunos platillos no los preparan alli
Stayed 1 night in Dec 2018