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Hotel Arenal Palace

3.0 star property

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Photo gallery for Hotel Arenal Palace

Reception
Outdoor pool
Junior Suite, 2 Queen Beds | Living area | TV
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
8 Km Oeste de la Iglecia Catolica, La Fortuna, Alajuela, 183-4400
  • Tabacon Hot Springs
    ‪3 min drive‬
  • Los Lagos Hot Springs
    ‪3 min drive‬
  • Arenal Volcano
    ‪12 min drive‬
  • La Fortuna (FON-Arenal)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | In-room safe, iron/ironing board

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | In-room safe, iron/ironing board

Deluxe Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
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The price is $59
per night
$66 total
includes taxes & fees
May 14 - May 15
Cabañas El Bosque del Arenal

About this property

Hotel Arenal Palace

3-star La Fortuna hotel close to Arenal Volcano National Park
This hotel features an outdoor pool, dry cleaning, and tour/ticket assistance. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a garden.
Hotel Arenal Palace offers 17 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This La Fortuna hotel also offers an outdoor pool, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Hotel Arenal Palace has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 7 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Arenal Palace La Fortuna
Arenal Palace La Fortuna
Arenal Palace
Hotel Arenal Palace Hotel
Hotel Arenal Palace La Fortuna
Hotel Arenal Palace Hotel La Fortuna

Hotel Arenal Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and very helpful manager!

Selim was WONDERFUL! Helped us arrange tours and transport around town. Warm, friendly and extremely helpful. Breakfast was good. There were sloths hanging out in the trees around the hotel when we were there. Room was clean had a fabulous view. A place to hang and store clothes would have been helpful.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Great staff, especially owner Salim, who was friendly and helpful, as was his son. Booked tours and transport. Rooms were simple but fine and comfortable. Better value than expensive resorts nearby.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff! Very helpful and nice. They helped me with my tour reservation in the morning. Nice breakfast with a spectacular view on Arenal volcano. Hotel is very conveniently located from all activities and La Fortuna town. All rooms have a great view at Arenal volcano.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room had a nice view, My issue was that the hotel ( i would consider it a motel) had not signs, no name in front of the hotel or anywhere. we had to guess by the pitcures we saw as to where the hotel was. When asked about it we were told the rains took the sign down. This place is more for local tourist.
Stayed 1 night in Nov 2019

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view in the heart of Arenal

Selim was a wonderful host! He waited up for us to arrive late at night so we could check in. He gave us great advice on what to see in Arenal. The breakfast was great and view beautiful. It’s probably best suited for a backpacker or student. Location is good, too.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay, must check out.

Amazing band hospitable people. Felt like I was invited to someone’s home. We will be friends with selim for a long time!!
Stayed 6 nights in Feb 2019

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

This location was perfect! It was away from the hustle and bustle of downtown, but close to everything we actually wanted to experience. The family that ran the hotel were so helpful and you couldn’t beat the view! Wildlife everywhere.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Property owner and manager Saleen! Was amazing anything you needed he was so accommodating. You won’t find a more hospitable host anywhere. Very highly recommend
Stayed 2 nights in Dec 2018

6/10 Okay

Roberto

Liked: Cleanliness
Disliked: Staff & service

No hubo cable

Lamentablemente no hubo televisión por cable en toda la semana lo cual para mi era muy importante, por lo demás la atención es muy buena.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Het uitzicht op de Arenal vulkaan is fantastisch. De kamer is net genoeg, heeft wel een update nodig. Het personeel doet wat het doen moet, maakt geen echt contact. Jammer dat er niet wat meer bevlogenheid en inzet aanwezig is bij deze mooie locatie.
Stayed 2 nights in Aug 2019