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Arenal Xilopalo

2.5 star property

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Pool
Standard Room | Desk, blackout drapes, iron/ironing board, free WiFi
Superior Room | Desk, blackout drapes, iron/ironing board, free WiFi
Superior Room | Desk, blackout drapes, iron/ironing board, free WiFi
Family Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
Calle 478, La Fortuna, Alajuela, 21007
  • Baldi Hot Springs
    ‪5 min drive‬
  • La Fortuna Waterfall
    ‪10 min drive‬
  • Arenal Volcano
    ‪22 min drive‬
  • La Fortuna (FON-Arenal)
    ‪5 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Desk, blackout drapes, iron/ironing board, free WiFi

Family Apartment, 2 Bedrooms

  • 538 sq ft
  • Mountain view
  • Sleeps 7
  • 5 Twin Beds and 1 Double Bed

Similar properties

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Hotel Secreto La Fortuna

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (730)
The price is $73
per night
$82 total
includes taxes & fees
May 14 - May 15
Hotel Secreto La Fortuna

About this property

Arenal Xilopalo

La Fortuna hotel with private patios
This smoke-free hotel features a rooftop terrace, concierge services, and a computer station. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a hair salon are onsite.
Arenal Xilopalo offers 9 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to patios. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Arenal Xilopalo features a rooftop terrace, tour/ticket assistance, and a garden. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers concierge services and a hair salon. Onsite self parking is complimentary.

Arenal Xilopalo is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Horseback riding/rentals

Family friendly

  • In-room refrigerator

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Important information

Optional extras

  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 6 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts cash

We should mention

This property does not have elevators

Property is also known as

Arenal Xilopalo Hotel La Fortuna
Arenal Xilopalo Hotel
Arenal Xilopalo La Fortuna
Arenal Xilopalo Hotel
Arenal Xilopalo La Fortuna
Arenal Xilopalo Hotel La Fortuna

Arenal Xilopalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 119 reviews
Rating 8 - Good. 27 out of 119 reviews
Rating 6 - Okay. 9 out of 119 reviews
Rating 4 - Poor. 4 out of 119 reviews
Rating 2 - Terrible. 0 out of 119 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the best asset of this hotel is the staff. They are friendly, approachable and with great communication skills. I also like the location because the hotel is beside a forest and lots of animals and birds visit it.
Stayed 1 night in Dec 2024

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for hotel in la fortuna, especially for the price. Rooms are dated, but nice property and staff. Ee really enjoyed our stay, breakfast was also really good.
Stayed 3 nights in Dec 2024

6/10 Okay

Lawrence

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location. Great breakfast
Stayed 1 night in Dec 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite feature was the attached restaurant that overlooked a field. They had trees right nearby with fruit hung up so that all sorts of birds came up close. Good areas to sit and read by the pool. Easy 5-min walk or less into town for shopping, groceries, pharmacy, or more food. Bathrooms were average, but rooms are spacious, with AC and a desk.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Ok room

Hard to find good places in La Fortuna during busy season. Everything is either booked or overpriced. The price here was good but the room was old and shower water was not hot. Location was good
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay here, the staff were lovely and really helpful. The room was basic but had everything I needed, and I didn't spend much time in it anyway! Housekeeping cleaned the room daily. Lovely little restaurant upstairs serving a choice of breakfast, you can sit and watch the birds from the seating area. They put bananas up in the trees and you can see toucans, plus a variety of other birds eating them. A big shout out to Armando, who made my stay here, he's so knowledgeable and spends ages ensuring you get great photographs when you go on tours with him. I was so lucky and saw a sloth come to the ground right in front of me; I came to Costa Rica to see sloths and I still can't believe how many I saw! He would also knock on my hotel if he saw any cool wildlife (because he knew how much I loved it!), so I could go and get photos. The hotel is easily walkable to restaurants and shops and if you're feeling up to it, you can walk to La Fortuna Waterfall (I did this, be warned it's very steep! But worth it!) Thank you for a great start to my holiday in Costa Rica. Pura vida :)
Stayed 5 nights in Dec 2024

10/10 Excellent

Omid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You definitely get the Costa Rica experience staying at this hotel. Great price, within walking distance of the town/ restaurants. Clean pool, rooms and plenty of wildlife within the facility. There are plenty hummingbirds around the bushes by the parking lot.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in various places around Costa Rica and this was our best .
Stayed 3 nights in Aug 2024

8/10 Good

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relajante

Un lugar Natural, muy cerca del centro pero alejado del ruido, El desayuno estuvo muy bueno.
Stayed 1 night in Jun 2024

8/10 Good

Honorine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay to visit Arenal volcano. A bit away from the noice and the traffic of la Fortuna which is good.
Stayed 1 night in Apr 2024

4/10 Poor

Leslie

Stayed 1 night in Mar 2024

10/10 Excellent

Lavanya

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property and nature
Stayed 1 night in Feb 2024

8/10 Good

Marie-Eve

Traveled with family
Liked: Staff & service
Room was large and comfortable. Food was excellent, bird watching was very interesting. Other services including a cold pool and a pool table were available but we haven't used it. A nice place to stay. Tours at reasonable prices are also available.
Stayed 2 nights in Jan 2024

10/10 Excellent

trey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Nikhil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of Arenal volcano from the dining area. Definitely have the reception desk book all your excursions and transportation for you. They are very helpful and can get you good rates. John was very helpful in making travel arrangements for me. Just 3 short blocks from central zone of town.
Stayed 3 nights in Apr 2023

10/10 Excellent

Yvonne

Stayed 3 nights in Feb 2023

8/10 Good

Jennifer

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved breakfast (not included) and bird watching in the mornings, the sloth tour with Armando offered through the hotel was amazing and well worth the price. Location was great, short and safe walk to town (bring a flashlight or phone light). Beds weren’t the best and the sheets were musty but we slept so well and weren’t bothered by any noise.
Stayed 2 nights in Feb 2023

10/10 Excellent

Claudia

Stayed 3 nights in Feb 2023

6/10 Okay

Kathleen

Traveled with group
Liked: Cleanliness, staff & service
Centrally located but receptionist tried to get us to pay in cash at a higher rate than listed on Expedia
Stayed 2 nights in Feb 2023

10/10 Excellent

Dierdre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place! Tucked away on a dead end road, so very quiet, with wonderful views of both the volcano and great bird watching at the bird feeding stations. We can’t recommend the Sloth tour with Armando enough. Make sure you do it if at all possible!
Stayed 2 nights in Feb 2023

4/10 Poor

Frank

Stayed 1 night in Jan 2023

10/10 Excellent

Sukhdeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful and answering our million questions. The facilities were great, water and natural environment. The room was really big and clean.
Stayed 2 nights in Nov 2022

10/10 Excellent

Zackary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Solid location just in town but bordering natural area. Local staff took us on a little frog walk to show us frogs on the property. The breakfast and dinner area is a nice terrace with a stunner view of Arenal and some areas for birds to come eat fruit. Very pleasant. Overall a great stay!
Stayed 1 night in Feb 2022