Arenal Roca Lodge

3.0 star property

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Photo gallery for Arenal Roca Lodge

Outdoor pool
Exterior
Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside | Premium bedding, free WiFi, bed sheets
Exterior
Superior Bungalow | Premium bedding, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
9 Kms Oeste del Centro de la Fortuna, La Fortuna, Provincia de Alajuela, 21007
  • Tabacon Hot Springs
    ‪3 min drive‬
  • Los Lagos Hot Springs
    ‪4 min drive‬
  • Arenal Volcano
    ‪12 min drive‬
  • La Fortuna (FON-Arenal)
    ‪20 min drive‬

Room options

Deluxe Bungalow, 1 King Bed, Mountain View, Mountainside

  • Mountain view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Bungalow

  • 592 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Studio Suite, Air conditioning, Mountain View

  • Mountain view
  • 60.80 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Mountain view
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Arenal Roca Lodge

3-star La Fortuna hotel close to Tabacon Hot Springs
Along with an outdoor pool, this smoke-free hotel has a restaurant and concierge services. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Change of towels is available on request.
Arenal Roca Lodge offers 12 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This hot springs hotel also offers an outdoor pool and concierge services. Complimentary self parking is available on site.

Arenal Roca Lodge is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 8:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Arenal Roca Lodge has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 8:30 AM
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: 50-percent of room rate for check-in between noon and 3:00 PM
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Arenal Roca Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 61 out of 114 reviews
Rating 8 - Good. 28 out of 114 reviews
Rating 6 - Okay. 13 out of 114 reviews
Rating 4 - Poor. 6 out of 114 reviews
Rating 2 - Terrible. 6 out of 114 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hanze

Stayed 1 night in Dec 2024

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms were clean, nice staff, with the view on the Arenal volcano, 9km from La Fortuna with all the shops and restaurants
Stayed 2 nights in Jan 2025

10/10 Excellent

Joleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Cynthia

Liked: Cleanliness
I chose this hotel for the view, pool & surrounding area. I was disappointed that there wasn’t a closet or anywhere to hang your clothes, not even a hook in the bathroom. This became a huge problem because it poured rain the whole time we were there so our clothes were wet. Also, the day we arrived I went to get pool towels from the office & walked down the hill to the pool only to find it drained & the 4 lounge chairs locked up. Why didn’t the employee tell me that? The employees were all very nice but there seemed to be a lack of communication going on between them. Lastly, if the Lidge does not have at least 4 rooms booked, you cannot eat breakfast there. You have to walk down the hill to their restaurant across the pond. It’s a guessing game each day where you will be eating breakfast.
Stayed 4 nights in Jan 2025

8/10 Good

Dillon

Stayed 2 nights in Jan 2025

6/10 Okay

Marco

Traveled with family
false advertising the hotel does not have a pool
Stayed 1 night in Dec 2024

10/10 Excellent

Marybeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. The view of the volcano was beautiful. The room is spacious and was very clean. The staff was very helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Venkataramana

Traveled with family
Liked: Staff & service
There is no hot water. Toilet flush not working. Front desk is trying to help but no luck after few attempts. Had to shower with cold water.
Stayed 2 nights in Dec 2024

8/10 Good

Arnoldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good volcano views (weather permitting).

We had the farthest room from reception and main road and we had no problem with traffic noise. Breakfast room sits around 20 and can get crowded especially since most tours start at the same time. Our stay was short but pleasant.
Stayed 1 night in Dec 2024

4/10 Poor

Qing

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are not clean. The reception boy even owned my $10 US dollars when we paid by cash for the room fee. We spent two nights at there and he never paid back to us. But he said that own me $10 US dollars !
Stayed 2 nights in Dec 2024

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views from each angle and full immersion into nature. Breakfast is delicious and big portions too!
Stayed 4 nights in Dec 2024

10/10 Excellent

Thuy Tien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality! The room is large with good view of Arenal volcano. Since it is a bungalow style you can hear insects at night as well as cars driving by. It is an experience. We also love that they have two stray cats near the receptionist area.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful week at La Fortuna

We stayed 5 days
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and pleasant staff. Tasty coffee and breakfast. Great 360 view from the hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff was very friendly and helpful. Breakfast was delicious and fulfilling. Would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the volcano from our room was incredible!
Stayed 3 nights in Nov 2024

10/10 Excellent

sirisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property has the best views of the Arenal Volcano from the room and anywhere from the property. The front desk was very helpful with our check-in and check-out, they also provided us extra blankets in moments time. They also showed us frogs right in the property which you usually see in tours by the guides. It was right in between the thermals for a day pass and La Fortuna which was convenient for food and tours.
Stayed 1 night in Nov 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff famtastic view of the Volcano
Stayed 3 nights in Nov 2024

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Dave

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great La Fortuna stay

Great place to stay in La Fortuna. Authentic and clean with an incredible view of the volcano and an awesome breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

deniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view from the window, nice staff and a good breakfast for the money compared to other hotels in Costa Rica.
Stayed 1 night in Sep 2024

10/10 Excellent

Jacob

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HONEST REVIEW‼️ My two best friends and I, all aged 20 and 21, stayed here for two nights and have nothing but good things to say about this place. We were skeptical about booking this place due to it having a lower number of reviews than other places, but we hit the JACKPOT!! It was very close to the free hot springs, and only a short drive into town! The property was beautiful and you could see the volcano from every bungalow! The air conditioning cooled the entire place very quickly, and the free breakfast was INCREDIBLE!! The staff were very accommodating and also are available to help book adventures and such! They even have some discounted tickets to some places. The pool was being cleaned during our stay, so we did not get to use it, but we didnt even need to! There is a free swimming hole close to town with rope swings and small cliff jumps that is worth checking out! If you are looking for something affordable, convenient, and non-resort, look no further than Arenal Roca Lodge! We wish we stayed longer! Nothing but amazing things to say about this place. Will be coming back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just as promised!
Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024