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Arenal Paraíso Resort & Thermo Mineral Hot Springs

3.5 star property

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Photo gallery for Arenal Paraíso Resort & Thermo Mineral Hot Springs

Outdoor pool, sun loungers
Standard Room | Terrace/patio
Reception
Superior Room | In-room safe, individually furnished, desk, laptop workspace
Superior Room | In-room safe, individually furnished, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym

Explore the area

Map
La Palma, La Fortuna, Alajuela, 21007
  • Arenal Volcano
  • Los Lagos Hot Springs
    ‪3 min drive‬
  • Tabacon Hot Springs
    ‪6 min drive‬
  • La Fortuna (FON-Arenal)
    ‪14 min drive‬

Room options

View all photos for Villa

Villa | In-room safe, individually furnished, desk, laptop workspace

Villa

  • 1959 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

Standard Room | Terrace/patio

Standard Room

  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | In-room safe, individually furnished, desk, laptop workspace

Superior Room

  • 452 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About this property

Arenal Paraíso Resort & Thermo Mineral Hot Springs

3.5-star La Fortuna lodge connected to the convention center, close to Baldi Hot Springs
2 restaurants, a full-service spa, and an outdoor pool are available at this lodge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Arenal Paraíso Resort & Thermo Mineral Hot Springs offers 118 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mayin Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub. There are hot springs on site.
In addition to a full-service spa, Arenal Paraíso Resort & Thermo Mineral Hot Springs features hot springs and an outdoor pool. Dining is available at one of the lodge's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the lodge's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This family-friendly lodge also offers a children's pool, a fitness center, and a sauna. Complimentary self parking is available on site.

Arenal Paraíso Resort & Thermo Mineral Hot Springs has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Roxi Snack Bar - This poolside tapas bar specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Oscars Steak House - Overlooking the garden, this steakhouse specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Oscars Steak House
  • Roxi Snack Bar

Things to do

  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot springs
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ziplining

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Arenal Paraíso Resort & Thermo Mineral Hot Springs Lodge
Arenal Paraiso Hotel Resort And Spa
Arenal Paraíso Hotel Resort Fortuna
Arenal Paraíso Resort & Thermo Mineral Hot Springs La Fortuna
Arenal Paraíso Hotel Resort La Fortuna
Arenal Paraíso Hotel Resort

Arenal Paraíso Resort & Thermo Mineral Hot Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 440 out of 1000 reviews
Rating 8 - Good. 320 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax in La Fortuna, the hotsprings pools were amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lorna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot

Great place , volcano directly in site, hot tubs great , breakfast beyond good!!
Stayed 1 night in Mar 2025

10/10 Excellent

Towanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic time

My recent stay at your resort was truly exceptional. From the moment I arrived, I was captivated by the stunning views – they were breathtaking and provided the perfect backdrop for a truly relaxing vacation. Beyond the picturesque scenery, the resort's amenities were first-rate and I made full use of them throughout my stay. However, what truly set this experience apart was the extraordinary service I received from your staff. Everyone I encountered went above and beyond to ensure my comfort and create lasting memories. I want to specifically commend Laura, the property manager, who was phenomenal. Her dedication to providing exceptional service was evident in every interaction. Her attentiveness and professionalism made a significant contribution to the overall positive experience. Thank you again for a wonderful stay; I highly recommend your resort and will certainly be returning in the future.
View from my cabin
Stayed 4 nights in Mar 2025

10/10 Excellent

Melanie, Lafayette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the volcano. Hot spring pools are nicely maintained. Food was wonderful.
Stayed 4 nights in Feb 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service

Great location but needs updates

Beautiful location, view of the volcano, hot springs were great. Location was great. Staff was ok friendly, but not overly. Beds/pillows were very comfortable. But for $400 a night, this place needs updates/repairs in all thier rooms, entrance, lobby, etc.
Stayed 4 nights in Feb 2025

8/10 Good

Marc

Liked: Staff & service, property conditions & facilities, room comfort
Nous avons beaucoup aimé notre séjour à cet hôtel. Chambre spacieuse avec terrasse vue sur le volcan, lorsqu’il est visible. Les jardins et les bassins d’eaux thermales, magnifiques, le petit déjeuner style buffet etait très bon, beaucoup de choix, bon service du personnel.
Stayed 3 nights in Feb 2025

8/10 Good

Chandramouli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros are they have hot springs in the property with a beautiful view of the Arenal volcano in all rooms. Property is well maintained with beautiful landscape and tropical plants. They have a wet bar, swimming pool and good dining options. Breakfast buffet is good. Cons are the rooms are old and dated and need better lighting and felt a little cramped for space. Suggest looking for a villa if you are traveling with a large family
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience was amazing!! The resort was beautiful and all the employees were very friendly and helpful. Our family of 4 stayed in one room and were very comfortable. The tv stations were in Spanish only so that was the only negative I could say about it. Highly recommend it.
Stayed 5 nights in Feb 2025

8/10 Good

Maryanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hot springs

The grounds are beautiful and view of the volcano once the clouds cleared was amazing. Great breakfast. Shuttle service in the rain was great. Seemed understaffed however and a few things needed repair.
Stayed 2 nights in Jan 2025

8/10 Good

Robert David, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Henry, Ticonderoga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was near other properties where friends were staying. We were able to coordinate many fun activities in the area.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cheryl, Alajuela

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Love the privacy of the individual cabins. Wonderful staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Fadi

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Budget better then 5 star fake hotels
Stayed 3 nights in Jan 2025

8/10 Good

Linda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We liked the overall grounds and hot springs. The staff was very good. However, it needs updating. The last night for dinner we ate early and it was raining. We were seated right under a roof leak, in a near empty dining room. But the food was great and our desserts to go were presented artistically.
Stayed 3 nights in Jan 2025

8/10 Good

Sabita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot springs on site. Friendly staff and excellent location. My only complaint is the mattresses definitely need to be updated. But, for the price, this was an excellent stay, I would book again.
Stayed 5 nights in Jan 2025

10/10 Excellent

DELYSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and views of the volcano were amazing. The villa was spacious and comfortable. We did have a leak after heavy rains and reported it but never heard back. A TV viewable from the couch would be nice and lower priced food options in the snack bar would be good. The hot springs were relaxing. Beautiful property.
Stayed 3 nights in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Staff was awesome, very friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Venezia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel and experience. Absolutely loved the access to the hot springs which were pretty hot. We didn't have good weather so we could not see the volcano rom our room unfortunately. The breakfast was delicious and the staff were all very helpful and nice. It was a quick drive to the city and close to many restaurants. We did enjoy our stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

India

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled solo and felt so peaceful and safe! All the staff is a delight - especially Roy who always remembered my name, Fabiana who gives the best massages and Christian the tour guide. Town is 10 minutes away and Baldi Hot Springs are 5 minutes. Would definitely stay again!
Stayed 4 nights in Jan 2025

8/10 Good

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel with an amazing view of the volcano. Property is beautiful l, well maintained. Really liked the different hot spring pools with different temperatures. The wet bar was pretty nice. Liked better the breakfast than the lunch but very good food in general. Room looked old, specially the bathroom. They would need to take care of that. Overall a very nice hotel with friendly staff, good amenities, beautiful infrastructure and a great view of the volcano.
Stayed 2 nights in Jan 2025

10/10 Excellent

Youjie

Stayed 4 nights in Jan 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception is supposed to be 24 hours but they don’t answer you if you call them on What’s app. The staff also doesn’t take into consideration noise complaints. The room next to us had a squeaky pipe sound that was happening for 2 days. I brought the issue up on What’s app but I got ignored. I had to go in person to the reception to talk about it. They still ignored me and didn’t take care of the issue. I didn’t sleep well for two nights because of this. The reception staff also said something to her coworker about me in Spanish while I was standing in front of her. I felt uncomfortable knowing that they are talking about me rudely.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leiming, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024