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The Charmant Hotel

4.0 star property

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Photo gallery for The Charmant Hotel

Lobby
Premium bedding, pillowtop beds, in-room safe, individually decorated
Premium bedding, pillowtop beds, in-room safe, individually decorated
Front of property
2 bars/lounges

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
101 State St., La Crosse, WI, 54601
  • Riverside Park
    ‪1 min walk‬
  • La Crosse Center
    ‪4 min walk‬
  • University of Wisconsin-La Crosse
    ‪19 min walk‬
  • La Crosse, WI (LSE-La Crosse Municipal)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, View

  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds, Accessible (Salle)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 1 King Bed, Accessible (Salle)

  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Salle)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 1 King Bed (Salle)

  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Charmant Hotel

4-star hotel in Historic Downtown La Crosse
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
The Charmant Hotel offers 67 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

The Charmant Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 1:00 PM.
The Charmant Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limo/town car service
  • Uncovered valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 7 to 45 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • In a regional park
  • On the riverwalk
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.00 to 45.00 per person
  • Uncovered valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Charmant Hotel La Crosse
Charmant Hotel
Charmant La Crosse
The Charmant Hotel Hotel
The Charmant Hotel La Crosse
The Charmant Hotel Hotel La Crosse

The Charmant Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 867 out of 1001 reviews
Rating 8 - Good. 99 out of 1001 reviews
Rating 6 - Okay. 15 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Stayed 1 night in Feb 2025

2/10 Terrible

Dan

Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Holiday

Great, lovely, friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel with friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

jean

Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Brianna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice to have a bathtub in every room (bathroom). Otherwise it was a good stay for the little amount of time we did spend at the hotel during our stay. Nice staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl Ann

Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another anniversary stay

We stay here just about every year for our anniversary, and from check in to check out, everyone is great. The in-house bar and restaurant is great while the property is also close to everything in lacrosse.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building! I was fortunate enough to work on the renovation of this building’s foundation. It was cool to see the finished product! Definitely stay there again next time we are in Lax!
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsten

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helped us grieve our 15 year dog with kindness ❤️

Staff was very kind and love that this hotel truly IS dog friendly! We got away for the weekend as we lost our 15 year old the day before and this experience was so helpful to help us heal! Food is outstanding and the waitresses in the lounge/bar were so kind.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown classic building.

Everything Was a classic vintage styling with great service. Drinks at the Bar were better than expected. Overall great location and nice restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the vintage look and charm of this hotel. The renovation of this old chocolate is beautiful and luxurious. Close to the riverside and La crosse center. Bed was very comfortable and high quality curtains blocked out light. Highly recommend staying here.
Stayed 1 night in Dec 2024

10/10 Excellent

BEVERLY, MADISON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the riverside, view, location.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities
Atmosphere and historical feeling
Stayed 2 nights in Nov 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the whole experience
Stayed 1 night in Dec 2024