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The Charmant Hotel

4.0 star property

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Photo gallery for The Charmant Hotel

Lobby
Premium bedding, pillowtop beds, in-room safe, individually decorated
2 bars/lounges
Premium bedding, pillowtop beds, in-room safe, individually decorated
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Gym

Explore the area

Map
101 State St., La Crosse, WI, 54601
  • Riverside Park
    ‪1 min walk‬
  • Mississippi Explorer Cruise Dock
    ‪2 min walk‬
  • La Crosse Center
    ‪4 min walk‬
  • La Crosse, WI (LSE-La Crosse Municipal)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, View

  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds, Accessible (Salle)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 1 King Bed, Accessible (Salle)

  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Salle)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 1 King Bed (Salle)

  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Charmant Hotel

4-star hotel in Historic Downtown La Crosse
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
The Charmant Hotel offers 67 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

The Charmant Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 1:00 PM.
The Charmant Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limo/town car service
  • Uncovered valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 7 to 45 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • In a regional park
  • On the riverwalk
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.00 to 45.00 per person
  • Uncovered valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Charmant Hotel La Crosse
Charmant Hotel
Charmant La Crosse
The Charmant Hotel Hotel
The Charmant Hotel La Crosse
The Charmant Hotel Hotel La Crosse

The Charmant Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 866 out of 1001 reviews
Rating 8 - Good. 102 out of 1001 reviews
Rating 6 - Okay. 14 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

BEVERLY, MADISON

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and unique! Amazing Mississippi River views, attention to every detail and a hidden gem!
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Monique

Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our two-night stay at The Charmant! Beautifully maintained historical building with so many of the spaces retaining original brick walls and wood floors. Our room was clean and comfortable. King size bed with ultra premium bedding. So close to the riverfront and park. The rooftop deck is a great place to have a drink (complete with fire pit and propane heaters for chilly nights). You can either valet park for $15/night or find free street parking. Just pay attention to the street parking hours to avoid a ticket.
Stayed 2 nights in Oct 2024

6/10 Okay

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is at 3 pm and we got there after a long day of traveling, at 3:30. We had to wait over an hour for our room to be ready which left us no time for a nap and shower (which we really needed!) before we had to leave for dinner
Stayed 1 night in Oct 2024

10/10 Excellent

Bj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free valet parking for handicapped folks!
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway!
Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Disliked: Staff & service
Showed up and was told I had no reservation and no rooms were available. Buyer beware!!
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Holly

Traveled with partner
Liked: Cleanliness
The room was very very expensive and right across from the elevator. Several times people were using the elevator and talking loudly enough to wake me up. Including a staff person apparently asking if someone worked there. I think the check in staff should have told me the rooms location and it should have been less expensive. I didn’t ask for another room and didn’t realize how noisy it would be until late.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheristen

Liked: Cleanliness, staff & service, property conditions & facilities
Historic building and great location. Parking was easy and property has lots of charm. highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolae

Stayed 2 nights in Sep 2024

10/10 Excellent

Courtney, Edina

Stayed 1 night in Sep 2024

10/10 Excellent

Dana, Johnston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 days and absolutely loved the hotel, dining options, convenience, ambience, and value. Will definitely stay here any time we return to LaCrosse.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 4th time staying at this property and I look forward to it every time!
Stayed 1 night in Sep 2024

8/10 Good

Kristine

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual!
Stayed 1 night in Sep 2024

8/10 Good

Paul

Stayed 2 nights in Sep 2024