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Tucan Suites Apart Hotel – Hotel Asociado Casa Andina

3.5 star property

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Photo gallery for Tucan Suites Apart Hotel – Hotel Asociado Casa Andina

Outdoor pool
Premium Suite | In-room safe, laptop workspace, soundproofing, iron/ironing board
Duplex, 1 Queen Bed with Sofa bed, Balcony | In-room safe, laptop workspace, soundproofing, iron/ironing board
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

Map
Jr. 1 de Abril 315, La Banda de Shilcayo, San Martin, 22202
  • Museo Regional
    ‪12 min walk‬
  • Plaza de Armas de Tarapoto
    ‪12 min walk‬
  • Takiwasi Center
    ‪18 min walk‬
  • Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes)
    ‪11 min drive‬

Room options

View all photos for Duplex, 1 Queen Bed with Sofa bed, Balcony

Duplex, 1 Queen Bed with Sofa bed, Balcony | In-room safe, laptop workspace, soundproofing, iron/ironing board

Duplex, 1 Queen Bed with Sofa bed, Balcony

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | In-room safe, laptop workspace, soundproofing, iron/ironing board

Family Suite, Multiple Beds

  • 455 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Large Twin Sofa Bed and 2 Twin Beds

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, Pool View

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Senior Suite

Senior Suite | In-room safe, laptop workspace, soundproofing, iron/ironing board

Senior Suite

  • 554 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite, Balcony, Pool View

Junior Studio Suite, Balcony, Pool View | In-room safe, laptop workspace, soundproofing, iron/ironing board

Junior Studio Suite, Balcony, Pool View

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room, Pool View

Deluxe Double Room, Pool View | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Room, Pool View

  • 689 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, laptop workspace, soundproofing, iron/ironing board

Junior Suite, Balcony

  • 242 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 2 Double Beds, Terrace

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Tucan Suites Apart Hotel – Hotel Asociado Casa Andina

3.5-star La Banda de Shilcayo hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a meeting room, and concierge services.
Tucan Suites Apart Hotel – Hotel Asociado Casa Andina offers 24 accommodations with safes and bathrobes. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This La Banda de Shilcayo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This La Banda de Shilcayo hotel also offers an outdoor pool, tour/ticket assistance, and concierge services. Complimentary self parking is available on site. A total renovation of this property was completed in July 2022.

Tucan Suites Apart Hotel – Hotel Asociado Casa Andina is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Cocoa - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cocoa

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Tucan Suites Apart Hotel La Banda de Shilcayo
Tucan Suites Apart La Banda de Shilcayo
Tucan Suites Apart Banda Shil
Tucan Suites Apart Hotel
Tucan Suites Apart Hotel – Hotel Asociado Casa Andina Hotel

Tucan Suites Apart Hotel – Hotel Asociado Casa Andina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 48 reviews
Rating 8 - Good. 13 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2024

10/10 Excellent

Rafael, SanJpse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, very personalized service always willing to make you feel at home The whole crew exceptional!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Lif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucan suites fue una buena experiencia lindas habitaciones super limpias con todo lo que nescesitas, una piscina disponible dia y noche y lo mejor siempre limpia, los trabajodores de hotel muy amables y siempre dispuestos a ayudarte! Tambien tienen transportacion gratuita al aeropuerto y el restaurant tiene un menu variado y muy bueno, en Peru siempre se come rico y Tucan suites no es la exepcion! Lo recomiendo mil un pequeño hotel con todas las comodidades , de la selva su tucan suites
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel para ir en pareja o amigos. Buen desayuno y hay algo diferente cada día. Así mismo, hay atención en la piscina y es rápido. Lo recomendaría bastante.

6/10 Okay

cristiano

Liked: Staff & service
A bit too pricey and noisy, loud music with cheap speacker going all day, if resting is what you look for I would think twice, rooms face the pool so noise is constant, Had to call front desk and insist to have some people in the pool at 11pm stop making noise. Staff very friendly and food is very good.
Stayed 1 night in Apr 2023

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth $130 USD
Shower was not that clean. Water pressure on the shower head was very weak. No wifi signal in room. Had to go to corner of balcony to get signal. Asked to change rooms but the only other room smelled like smoke.
Stayed 1 night in Mar 2023

10/10 Excellent

Ron

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Food was excellent.
Stayed 1 night in Feb 2023

10/10 Excellent

Imane

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Philippe

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Roya

Stayed 1 night in Sep 2022

8/10 Good

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien excepto ubicación
Habitaciones muy grandes y limpias. Restaurante y piscina muy agradable. Localización bastante apartada del centro con un paseo poco agradable.
Stayed 2 nights in Aug 2022

2/10 Terrible

EDGARDO, Palmdale

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
False advertising, neglected facilities, lack of cleanliness in the room and bedding in poor hygienic conditions. awful experience.
Stayed 4 nights in Jun 2022

10/10 Excellent

EFRAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, best for families with kids.
It was very pleasant. The hotel personnel always available for helping us with any question or request. Breakfast was nice. Even in this covid situation we did have fun.
Stayed 3 nights in Jan 2021

10/10 Excellent

OneTreePlanted, Vermont

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay in Tarapoto - staff was amazing and rooms were great with a super cool center to eat and swim.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel a lot. Super comfortable if you are traveling with family. The pool is a little small perhaps, especially given the angle in the photos they show. The rooms could use a little renovation, as there are some things that need maintenance and replacing like doorknobs that don't work, etc. The restaurant and bar are good. We saw rats by the pool at night, but that might be almost impossible to avoid without also poisoning the guests in Tarapoto. All in all, it was a comfortable stay for a big group.
Stayed 1 night in Jul 2019

8/10 Good

Joslyn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic retreat in Tarapoto
Huge room with large balcony! Great service, clean. My only problem was that the in-room safe was not usable. Fast wifi. Lovely swimming pool. Excellent restaurant with interesting Peruvian/Japanese options, good breakfast with plenty of choice. Located a little away from the town centre and therefore quieter but, using the ubiquitous mototaxis, it still takes less than 5 minutes, 3-5 Sol, to get to the bars and restaurants. Though clearly a hotel pitched at tourists, worked well for business use too with the bonus of being able to relax properly between meetings.
Stayed 4 nights in Sep 2018

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at the hotel in two occasions and enjoyed both. I found Franco particularly helpful. He went way out of his way for me and my travel companions to make our stay pleasant. I would definitely stay again.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018

8/10 Good

Top, bangkok thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to visit
good place. Close to center. More space in the room. Staff can speak English.
Stayed 4 nights in Jul 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Although I had a reservation, when I tried to check in, it seemed like I didn’t. It was a bit nerve wracking until they found it.
Stayed 1 night in Jul 2018

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff is so friendly, and courteous. You feeling that you are home away from home. Food is great. Transfers from and to the airport. Wonderful buffet breakfast. Nice and clean pool. Reception great.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room but very disappointing breakfast
Stayed 2 nights in Jun 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Hotel with nice rooms
It was very difficult finding a nice hotel in Tarapoto so when I booked this Hotel I was a little scared. I am extremely happy to say the Photos do not justify what the hotel looks like. We got three bedrooms two matrimonial and one double. All the bedrooms are suites at this Hotel. You will have a full kitchen and a living room. Most of the rooms overlook the Pool with a large balcony. The double bedroom has two separate spaces for the beds so it gave each person a lot of privacy! There is a nice breakfast buffet each morning included in the price. If you want to eat at the Hotel the food price is very reasonable. This Hotel is about 5 minutes from the downtown center. But your not missing much by not being closer. Every motor ride is about 3 soles. There are several little food stores right next to Hotel if you just want to buy something quick. The only downside of this Hotel is the internet was horrible! It worked great at times and then would not allow any phones to connect. But I highly recommend this Hotel if you are staying in Tarapoto!